Canada Revenue Agency

  www.cra-arc.gc.ca
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Canada Revenue Agency Reviews

Updated Jun 23, 2014
Canada Revenue Agency – Canada – “cra”

All Employees Current Employees Only

3.7 70 reviews

100% Approve of the CEO

(no image)

Kerry-Lynne D. Findlay

(3 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • great for those with families or single parents looking for work/life balance(in 14 reviews)

  • Great benefits, pays very well for entry-level roles(in 8 reviews)


Cons
  • Senior management is not the most brilliant, red tape and very slow staffing process(in 7 reviews)

  • All the red tape of working for the government(in 4 reviews)

31 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    great job but so very demanding

    Taxpayer Services Agent (Current Employee) Sudbury, ON (Canada)

    Prosoffice, tons of co-workers and diversity

    Conshard to get in full time

    Advice to Senior Managementit's all about morale, poor morale = poor performance

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very good work environment

    Tax Auditor (Current Employee)

    ProsWork and life balance
    Great pension

    ConsOld computer system and software

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good summer student job

    T1 Mail Processing Clerk (Former Employee) Sudbury, ON (Canada)

    ProsPays well for a very easy job

    ConsVery boring and full of lengthy processes

    Advice to Senior ManagementMove away from the stringent testing processes for hiring and get the best people for the job in place not the ones who pass an skill test.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Senior Management

     

    Excellent employer

    Anonymous Employee (Current Employee)

    ProsVery flexible scheduling allowing for work-life balance.

    ConsContract work. Advancement is slow.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Taxpayer Services Agent

    Anonymous Employee (Current Employee)

    ProsRelatively high salary for the job
    One of the best benefit packages
    Ability to move around between departments
    Full pension at 55

    ConsThe job itself is not great if you can’t handle being treated poorly by some taxpayers
    Upper echelons of the Agency trying to cut back on everything that doesn’t affect themselves

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good

    Business Analyst (Former Employee) Ottawa, ON (Canada)

    ProsGood employees and good moral

    ConsNo cons to think of

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Tax Services Agent

    Tax Services Agent (Former Employee) Toronto, ON (Canada)

    Pros- Great benefits, pays very well for entry-level roles
    - Comprehensive training regimen; when you're finished you're an expert in your field
    - Great work-life balance

    Cons- Rigid management structure; this is fine with some people but for intrapreneurs this is not the place for you
    - Top-down leadership style
    - Tax can be a pretty dry subject

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great exposure to a customer service environment within a government agency.

    Taxpayer Services Agent (Former Employee) Surrey, BC (Canada)

    Pros-Very professional environment.
    -A great chance to learn about income tax and other federal/provincial administered programs.

    Cons-Difficult to be extended as a student.

    Advice to Senior Management-Possibly offer advice on how to further advance as a student with the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great flexibility, work/life balance.

    Anonymous Employee (Current Employee) Toronto, ON (Canada)

    ProsSecure, can work compressed schedule and move days around, no stress

    ConsHard to move up to management positions... Have to wait for the mass retirees to retire.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A bit stuffy, but good pay and freedom

    Taxpayer Services Agent (Former Employee) Vancouver, BC (Canada)

    ProsPublic service benefits and health
    Good pay for education level ($50,000 yr for high school diploma)
    Attainable expectations and duties
    Family days, sick time, paid vacation
    Good free counseling support

    ConsBoring and bland culture
    Management not always selected by skill but by length of service
    Repetitive duties
    Angry customers
    Always contracts, never full time (NO job security)

    Yes, I would recommend this company to a friend

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