Canada Revenue Agency

  www.cra-arc.gc.ca
  www.cra-arc.gc.ca

Canada Revenue Agency Reviews

Updated October 7, 2014
Updated October 7, 2014
79 Reviews
3.7
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kerry-Lynne D. Findlay
6 Ratings

Review Highlights

Pros
  • great for those with families or single parents looking for work/life balance (in 17 reviews)

  • Great benefits and the opportunity to use "banked" hours to take every other Friday off which is great during the summer time (in 9 reviews)


Cons
  • Senior management is not the most brilliant, red tape and very slow staffing process (in 7 reviews)

  • All the red tape of working for the government (in 4 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Tax Auditor in Edmonton, AB (Canada)
    Current Employee - Income Tax Auditor in Edmonton, AB (Canada)

    I have been working at Canada Revenue Agency full-time (more than an year)

    Pros

    Relax, compressed schedule, good pay, lots of learning, friendly environment

    Cons

    Audit taxpayer is challenging, too much paper work

    Advice to ManagementAdvice

    More support, cut down process

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work at CRA-ITB, a career experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Ottawa, ON (Canada)
    Current Employee - Project Manager in Ottawa, ON (Canada)

    I have been working at Canada Revenue Agency full-time (more than 10 years)

    Pros

    Strong work environment, career focused, public service to Canadians

    Cons

    Salary is fixed by years of service and level in the organization, training as needed for current assignment and career gruoth.

    Advice to ManagementAdvice

    it is all good.

    Recommends
    Positive Outlook
  3.  

    So far, I'm in good hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Auditor in Ottawa, ON (Canada)
    Current Employee - Tax Auditor in Ottawa, ON (Canada)

    I have been working at Canada Revenue Agency full-time (less than an year)

    Pros

    Lots of training, both formal and on the job. Good work life balance. They do pay your membership fees for your professional designation. One of the better government agencies to work in that actually has work for you to do.

    Cons

    Slow paced administration due to too many policies.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Excellent place to work for work-life balance and security

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Revenue Agency full-time (more than 10 years)

    Pros

    Ability to move up, people are nice, flexibility and not stressful.

    Cons

    Still bureaucratic but that's government. Old computer systems need to be updated. Pay isn't high compared to private sector.

    Advice to ManagementAdvice

    Need to get more young, fresh faced managers in to shake things up.

  6.  

    An excellent, dynamic and fast paced place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Auditor in Mississauga, ON (Canada)
    Former Employee - Tax Auditor in Mississauga, ON (Canada)

    I worked at Canada Revenue Agency as an intern (less than an year)

    Pros

    Great pay, a lot to learn, great professionals

    Cons

    Can get monotonous and work can get repetitive.

    Advice to ManagementAdvice

    Spend more time reaching out to lower employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Always Great to work at the Government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Canada Revenue Agency

    Pros

    Great pension, great salary, job security and stability, what not to like? Lunch and learns, team meetings and work. Working for the government is always a win-win.

    Cons

    No cons, just great. A great agency.with many great employees. Please never look past a job posting from the CRA. It is a golden ticket to your future. Freedom 55.

    Recommends
  8.  

    Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Taxpayer Services Agent in Hamilton, ON (Canada)
    Current Employee - Taxpayer Services Agent in Hamilton, ON (Canada)

    I have been working at Canada Revenue Agency full-time (more than an year)

    Pros

    Great Pay, Comprehensive Training, Friendly Co-workers, Paid Leave, Amazing team leaders. The big boss was really involved with workers. They had lots of employee appreciation events... it's a really great work environment.

    Cons

    Its definitely a high pressure job, but you learn to let the bad call just roll off you, and they aren't even that common as long as you're friendly and understanding.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Government auditor

    Former Employee - Tax Auditor in Calgary, AB (Canada)
    Former Employee - Tax Auditor in Calgary, AB (Canada)

    I worked at Canada Revenue Agency full-time (more than 10 years)

    Pros

    Never bored
    Always trains employees
    Great benefits

    Cons

    salaries below industry in some areas

  10.  

    Excellent career opportunities in CRA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)

    I have been working at Canada Revenue Agency full-time (more than 10 years)

    Pros

    Great pay, benefits and employees. Training is provided for most positions and majority of employees take pride in their work.

    Cons

    Work can be monotonous and lack of recognition, from top to bottom, needs to be better demonstrated. give positions based on work, not competencies.

    Advice to ManagementAdvice

    Talk to your employees as they are in the front line and have a wealth of experience and knowledge that can be shared. Interact with other divisions and have more on loan opportunities.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Repetitive work but friendly environment

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Data Entry Operator in Ottawa, ON (Canada)
    Former Employee - Data Entry Operator in Ottawa, ON (Canada)

    I worked at Canada Revenue Agency as a contractor (less than an year)

    Pros

    -Friendly coworkers and supervisors
    -Learn a lot about tax returns

    Cons

    -Repetitive work
    -Work in a place with no windows

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