Canada Revenue Agency Reviews

Updated August 13, 2015
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5.0
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Kerry-Lynne D. Findlay
5 Ratings

Pros
  • Very flexible scheduling allowing for work-life balance (in 18 reviews)

  • Great benefits and the opportunity to use "banked" hours to take every other Friday off which is great during the summer time (in 9 reviews)

Cons
  • makes you wonder if you'd have better in the private sector (in 3 reviews)

  • Hard to move up to management positions (in 2 reviews)

More Pros and Cons

23 Employee Reviews

Sort: Popular Rating Date
  1. Amazing Experience and atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Audit Intern in Toronto, ON (Canada)
    Former Intern - Audit Intern in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency as an intern (Less than a year)

    Pros

    Digging into income tax act personal experience allows to better use benefits of deductible expense in future Stress free

    Cons

    Job can become routine with similar cases Can take a long time to climb up career ladder

    Advice to Management

    Management is already too perfect


  2. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Intern in Mississauga, ON (Canada)
    Former Contractor - Intern in Mississauga, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency as a contractor (More than a year)

    Pros

    Great management, great intern pay, and well organized at all levels. Every employee I met excelled at their position and cared about their work. If you want to learn a lot in a short amount of time, do it here.

    Cons

    The 'red tape' can be frustrating at times. If change happens, it either happens very slowly, or happens as an overhaul of policy.

    Advice to Management

    Be more mindful of the social experience that happens when you hire many interns at once. Introductions are important, and singling someone out first day labels an employee for the duration.


  3. Call Centre Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Canada Revenue Agency full-time

    Pros

    Great team, good atmosphere, no pressure and most of all, respectful place to work

    Cons

    Not a whole lot of cons to be honest - it is a government establishment, so very little corporate culture there

    Advice to Management

    My superior was great, nothing to complain about


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great time working at the CRA at the Toronto West Tax Office (Mississauga). Worked as an HST Auditor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Auditor in Mississauga, ON (Canada)
    Former Employee - Tax Auditor in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall you're expected to do your work. Fairly chill job. No pressure or anything. Just make sure you're doing your job competently and you'll be fine.

    Cons

    No feedback given from manager until performance eval at which point he said my work wasn't the best compared to colleague. No real goals or anything like that. No career development.


  6. Helpful (2)

    Undergraduate Student - Specialty Audit Section

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Undergraduate Student in Ottawa, ON (Canada)
    Former Employee - Undergraduate Student in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canada Revenue Agency full-time (Less than a year)

    Pros

    Freedom, flexible work hours, variety of work to do and health plans

    Cons

    Occasional lack of work, office culture very lax


  7. Helpful (1)

    Great work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Tax Auditor
    Current Employee - Income Tax Auditor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time (More than a year)

    Pros

    Compressed days No weekends and evenings Benefits Training if you actively push to get it

    Cons

    Unionized environment attracts certain types of personality Some Staff don't have initiative to go above and beyond Promotions are through a exam based and competency process unlike private industry. Promotions will take several years to obtain unlike the big 4

    Advice to Management

    Culture is hard to change although it is a function of structure. Fighting the union doesn't help when trying to freeze wages and take away benefits. It should be reminded that pay in industry is higher for similar jobs. The difference in base pay is made up by the benefits. I find it curious after numerous years at a firm to work in government and see a very lean environment. Hard to get training, supplies, tax databases and the latest software. I buy my own Sherman income tax act out of pocket to do my work. Government is just 'different' though understandably we work in a non for profit place (no billable hours here)


  8. Helpful (1)

    Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Income Tax Auditor in Edmonton, AB (Canada)
    Current Employee - Income Tax Auditor in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Canada Revenue Agency full-time (More than a year)

    Pros

    Relax, compressed schedule, good pay, lots of learning, friendly environment

    Cons

    Audit taxpayer is challenging, too much paper work

    Advice to Management

    More support, cut down process


  9. Work at CRA-ITB, a career experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Ottawa, ON (Canada)
    Current Employee - Project Manager in Ottawa, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at Canada Revenue Agency full-time (More than 10 years)

    Pros

    Strong work environment, career focused, public service to Canadians

    Cons

    Salary is fixed by years of service and level in the organization, training as needed for current assignment and career gruoth.

    Advice to Management

    it is all good.


  10. So far, I'm in good hands

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Auditor in Ottawa, ON (Canada)
    Current Employee - Tax Auditor in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Canada Revenue Agency full-time (Less than a year)

    Pros

    Lots of training, both formal and on the job. Good work life balance. They do pay your membership fees for your professional designation. One of the better government agencies to work in that actually has work for you to do.

    Cons

    Slow paced administration due to too many policies.


  11. Excellent place to work for work-life balance and security

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Revenue Agency full-time (More than 10 years)

    Pros

    Ability to move up, people are nice, flexibility and not stressful.

    Cons

    Still bureaucratic but that's government. Old computer systems need to be updated. Pay isn't high compared to private sector.

    Advice to Management

    Need to get more young, fresh faced managers in to shake things up.



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