Canada Revenue Agency
3.7 of 5 65 reviews
www.cra-arc.gc.ca Ottawa, Canada 5000+ Employees

Canada Revenue Agency Reviews

Canada Revenue Agency – Canada – “cra”

All Employees Current Employees Only

3.7 65 reviews

                             

100% Approve of the CEO

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Kerry-Lynne D. Findlay

(1 ratings)

76% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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An excellent, dynamic and fast paced place to work.

Tax Auditor (Former Employee)
Mississauga, ON (Canada)

I worked at Canada Revenue Agency as an intern for less than a year

ProsGreat pay, a lot to learn, great professionals

ConsCan get monotonous and work can get repetitive.

Advice to Senior ManagementSpend more time reaching out to lower employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Always Great to work at the Government

Anonymous Employee (Former Employee)

I worked at Canada Revenue Agency

ProsGreat pension, great salary, job security and stability, what not to like? Lunch and learns, team meetings and work. Working for the government is always a win-win.

ConsNo cons, just great. A great agency.with many great employees. Please never look past a job posting from the CRA. It is a golden ticket to your future. Freedom 55.

Yes, I would recommend this company to a friend

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Excellent Employer

Taxpayer Services Agent (Current Employee)
Hamilton, ON (Canada)

I have been working at Canada Revenue Agency full-time for more than a year

ProsGreat Pay, Comprehensive Training, Friendly Co-workers, Paid Leave, Amazing team leaders. The big boss was really involved with workers. They had lots of employee appreciation events... it's a really great work environment.

ConsIts definitely a high pressure job, but you learn to let the bad call just roll off you, and they aren't even that common as long as you're friendly and understanding.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Government auditor

Tax Auditor (Former Employee)
Calgary, AB (Canada)

I worked at Canada Revenue Agency full-time for more than 10 years

ProsNever bored
Always trains employees
Great benefits

Conssalaries below industry in some areas

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Excellent career opportunities in CRA

Anonymous Employee (Current Employee)
Ottawa, ON (Canada)

I have been working at Canada Revenue Agency full-time for more than 10 years

ProsGreat pay, benefits and employees. Training is provided for most positions and majority of employees take pride in their work.

ConsWork can be monotonous and lack of recognition, from top to bottom, needs to be better demonstrated. give positions based on work, not competencies.

Advice to Senior ManagementTalk to your employees as they are in the front line and have a wealth of experience and knowledge that can be shared. Interact with other divisions and have more on loan opportunities.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Repetitive work but friendly environment

Data Entry Operator (Former Employee)
Ottawa, ON (Canada)

I worked at Canada Revenue Agency as a contractor for less than a year

Pros-Friendly coworkers and supervisors
-Learn a lot about tax returns

Cons-Repetitive work
-Work in a place with no windows

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Great place to work

Appeals Officer (Current Employee)
Vancouver, BC (Canada)

I have been working at Canada Revenue Agency full-time for more than a year

ProsGood compensation package
Great work-life balance
Supportive supervisors and positive work environment
Interesting, engaging and meaningful work
Lots of opportunity for varied career choices and advancements

ConsBeing a public agency and a large organization, there are inherent inefficiencies and red tapes that result from a large bureaucracy. Dealing with these can sometimes be stressful.

Advice to Senior ManagementKeep channels of communication open between management and staff

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Best Federal Department

Finance and Administration (Current Employee)

I have been working at Canada Revenue Agency full-time for more than 8 years

ProsWork life balance and you will always have a job.

ConsPeople hate to hear about where I work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Safe, non-stressful public service

Anonymous Employee (Current Employee)

I have been working at Canada Revenue Agency

ProsVery stress free. What can't be done today, will be done tomorrow.
Being permanent allows you to float through different areas in the agency.
Two guaranteed salary increases per year.
Insane amounts of vacation, sick, personal and volunteer leave.

ConsCompetency based Human ressource management. You cannot move up unless you pass a series of qualification tests, which are ambiguous and do not relate to the job.
Don't expect your pay to go through when you arrive. Some people wait up to 2-4 months to get their first pay due to the slow compensation area.
Work can be painstakingly boring.

Advice to Senior ManagementHire people based on their performance and skills, not on an ambiguous test that does not prove any potential skills.

No, I would not recommend this company to a friend

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A great place to create, nice environment first class management

Systems Project Manager (Former Employee)
Ottawa, ON (Canada)

I worked at Canada Revenue Agency full-time for more than 10 years

Prosprofessional environment, recognition of yor work, advancement

ConsSome people think you are just a tax collector

Advice to Senior ManagementKeep up the good work

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Canada Revenue Agency reviews and ratings — including employee satisfaction and approval rating for Canada Revenue Agency CEO Kerry-Lynne D. Findlay. All 13 reviews posted anonymously by Canada Revenue Agency employees.