Capco Reviews

Updated September 19, 2014
Updated September 19, 2014
173 Reviews
2.9
173 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capco CEO Rob Heyvaert
Rob Heyvaert
118 Ratings

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 6 reviews)

  • Easy access to senior people who you can learn a lot from (in 5 reviews)


Cons
  • This is all they want to do in the future so if you join now do not expect management consulting (in 10 reviews)

  • Doesn't have the infrastructure of a big consulting firm (which is also a plus) (in 8 reviews)

More Highlights

125 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I have been here for two weeks so far and the experience has been great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  New York, NY
    Current Employee - Associate in New York, NY

    I have been working at Capco full-time for less than a year

    Pros

    Friendly people, open culture, creative leaders, quickly growing the business, beautiful office space, great benefits package, quickly staffed on projects, big name clients, excellent work events and socials, several initiatives to get involved in while "on the bench", company phone with options, company laptop, and free food and drinks!

    Cons

    Salary is below the market average, range of projects that may or may not interest you.

    Advice to ManagementAdvice

    Keep employees salaries and benefits packages competitive within the market to ensure the high performers don't jump ship and leave for companies that can provide more competitive compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 12 people found this helpful  

    Undignifed for Associates; promotion statistically improbable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  New York, NY
    Current Employee - Associate Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    For the first week or two you'll believe you actually landed a career.

    Cons

    Why does Capco have ~2.9 rating on Glassdoor, whereas all it's competitors are 3.5+? How much can a measly 0.6 points really count for?

    Answer: a ton.

    Plenty of other people have written about this firm's laughable approach to running a "consultancy", albeit one that is in reality nothing more than a high-priced bodyshop for industry rejects at bargain prices. I want to comment specifically on the complete lack of meritocracy for Associates in this company; Associate being the entry-level position at Capco.

    If you are not among a select few Associates, you will never be promoted. The Associate Talent Program is a revolving door that has only promoted %30 of its attendees, many of whom have left soon afterwards. Associate promotion is biased, backward, and blatantly political. I've seen AOs with nearly %100 billability and tons of accolades get held back for "personal" issues, while three-month old Associates get promoted for going to a few happy hours and dressing nicely. It's killing the firm, and the rot starts at the bottom up.

    Please, please if you are considering taking an offer for an Associate position here, realize you're signing up to be used and then let go. Unless you are pre-selected by management when you first join, you will never be promoted. None of you accomplishments will matter, and no matter how much money you make the firm you will never see any of it back. You are essentially taking a 2/3 odds wager that your career will be hobbled by working for this bodyshop full of partners kicked out of respectable firms. I myself am leaving the firm in a few weeks to greener pastures and couldn't be happier, but I'll never get back all the lost time, income, and knowledge I could have obtained at a different, better, more professional firm.

    Joining Capco as an Associate has tremendous and (60% of the time) terrible opportunity costs.

    Advice to ManagementAdvice

    If perception is reality, I perceive that this firm's treatment of its youngest employees is downright disgusting. You should be ashamed of yourselves for doing this to young people, many of whom trust you to guide their nascent career honestly and with care. No wonder attrition is so high; expect to see plenty of people quit before you ultimately sell all equity to FiS next year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    a lot of opportunities to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco

    Pros

    great environment, free snack, easy to access management

    Cons

    long hour, projects can be boring sometimes

    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time for more than a year

    Pros

    If you are new to consulting or a seasoned professional, Capco offers a unique experience. They are entrepreneurial, meritocratic and have very flat organization. You don't run into the traditional roadblocks of burdensome process and lots of approvals. If you have good skills in working across an organization, you will enjoy working at Capco.

    Cons

    If you are not a self-starter, you may struggle with navigating your career options.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Downright disgusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  New York, NY
    Current Employee - Associate Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    None except for a paycheck. I don't know what else to write to make the 20 word minimum limit

    Cons

    They say the way you judge a country is the way it treats it's poor, young and needy. This firm does so much harm to not only the junior associates,as mentioned in reviews, they are downright horrible to everyone including immigrants. The partners and most of the managers are to blame whose only qualification is a big gut and an even massive ego. They have no skills and the unbelievable lies you hear from them when you first join them is out of the world.

    Advice to ManagementAdvice

    Stop the BS and make changes. Don't wait for the next recession for some serious cleanup. You won't survive another recession. Hire some more women to balance out the ego from the men.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Please take seriously the less than positive reviews- capco is a very unhappy place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant
    Current Employee - Principal Consultant

    I have been working at Capco full-time for more than a year

    Pros

    I couldn't even begin to explain how a place like this exists and how such a negative culture forms over time. I have been working here for a little over a year and am currently planning an exit strategy. Its simple to explain to search firms bc they all know of the bad reputation, "horror stories" they say...

    Cons

    The first word that comes to mind is completely fake...fake in their talk about it being a great culture, fake in their emails about client coming first, and the big jobs their are supporting. FAKE in their acts of caring....If you consider drinks post work, and costly parties- even one at year end that will decrease all our bonuses...
    Its just a really miserable, depressing FAKE place and the content of work is an absolute joke. A few big name clients that use us as back office assistants

    Advice to ManagementAdvice

    Management would have to change- starts from the top

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 11 people found this helpful  

    Incubator for going nowhere fast with your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco

    Pros

    Paycheck twice a month. Lots of free food and drinks. There are some really nice people.

    Cons

    No career growth or professional development. No coaching. Poor mentoring. Training classes are created by employees that put together powerpoint presentations which then get branded as "classroom training" by the firm. The career development of employees is not taken seriously. It is too much of a BBC (british boys club) fraternity where rating systems are actually more similar to a popularity contest. Most of the roles are staff augmentation oriented - this is not management consulting. It's not even consulting or advisory. Most opportunities are based on filling a previously fixed cost headcount with a more tax friendly variable cost role for the client while focusing on outsourcing such roles to India for the client.

    Advice to ManagementAdvice

    You treat the firm like rich parents who don't particularly care about their children nor the commitment it takes to raise them properly. You just hand out money or "candy" to kids in an attempt to keep people happy. You don't really seem to care about anyone or their career development. Owning your own career doesn't mean sticking around the office to latch onto senior leaders in order to just show your face and doing some google research for them,. Additionally, if you were truly Big 4 talent, you would still be at a Big 4 firm rather than a low cost alternative that is flooding the financial services market with staff augmentation roles.

    No opinion of CEO
  9. 4 people found this helpful  

    An opportunity to be part of a growing, thriving entrepreneurial organization with Big-4 pedigree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant  in  New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    - The leadership and management heavily comprise ex-Big4 team members
    - Capco provides an environment that resembles a consultancy like Accenture or Deloitte but without the constraints that these organizations have; if you have a good idea then you'll get the backing to succeed.
    - Opportunity to focus deeply on
    - Flat leadership structure with approachable, supportive partners
    - Many experts with deep domain acumen in Financial Services, recruited from FS organizations directly
    - Small and nimble e.g. New York office has been able to make and realize the benefits of investments in digital much more quickly than similar organizations

    Cons

    - An entrepreneurial environment is not going to be for you if you are used to sitting back and waiting for opportunities to come for you, many come from industry (as opposed to consulting) and do not appreciate the need to manage your own career
    - While they aim for a 50:50 blend of FS acumen to consulting skills, many resources have come straight from industry and require investment of time from consultants to round them out, so coaching becomes very important
    - Being small and young requires pivoting; propositions and methodologies aren't always fully formed as they would be in a larger organization. On the flip-side, you get to create them
    - Demand and growth is strong (>30% yoy), which means that resource constraints is a continuing challenge especially as Capco has high standards in the recruitment process

    Advice to ManagementAdvice

    - The balance between being nimble and having an industrialized delivery machine is one that needs to be constantly attenuated
    - We need to be more vocal about how we are differentiated by the background and deep FS expertise of our staff
    - We need to be louder about our brand

    Recommends
    Positive Outlook
    Approves of CEO

    Capco Response

    Sep 2, 2014

    Thanks for your thoughtful response. It is an exciting time at Capco, as we are growing significantly, and continually looking for ways to innovate and provide more opportunities for our people and ... More

  10. 14 people found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time for less than a year

    Pros

    Social environment because there is not much work and leaders think of the company as their personal playground. Very good at winning undeserved great place to work contests

    Cons

    Lots…. incompetent, gross leaders with only their own interests in mind. Cliquey, boys club work environment, lots of kissing up needed to succeed. No investment in training, or development, just flashy office that look good to clients. Do not believe recruiting about consulting career, this is staffing company that will take any work client will pay for. "Need windows washed? We'll send over some new staff and call it change sourcing!" And if you hit the bench, be prepared to use up your own vacation time and then be laid off when the dreadful partners and sales staff fail to sell anything.

    Advice to ManagementAdvice

    As many review say ( even though the negative ones disappear quickly), try being honest with your employees. Don't ruin any more careers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 12 people found this helpful  

    25% Attrition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    Partners allow you to have 1/600th of the money you earn for them.

    Cons

    A clever person will have already filtered through all the sponsored reviews and know what this "consulting firm" is all about.

    All I have to add to that is this: Capco North America currently has a turnover rate of about 1/4th the workforce per annum. There are telemarketing and food service jobs with better numbers than that. Top managers and partners are continually wondering in private why the attrition rate is so high, and why talented young people don't want to work for Capco longterm.

    The answers should be pretty obvious, but I'll give you a hint:

    - Horrible fire/hire culture
    - No direction
    - No choice
    - Endless politicking
    - Paltry bonuses and laughable raises

    Advice to ManagementAdvice

    The attrition rate is so high because it's obious you don't care about your employee's careers in the slightest. Get real.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Capco Response

    Sep 3, 2014

    We have seen incredible growth at the firm this year. Capco has hired close to 500 people so far in North America alone. While some level of attrition is expected at all firms, we are happy to ... More

Worked for Capco? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.