Capco Reviews

Updated September 21, 2014
Updated September 21, 2014
176 Reviews
2.9
176 Reviews
Rating Trends

Recommend to a friend
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Capco CEO Rob Heyvaert
Rob Heyvaert
120 Ratings

Review Highlights

Pros
  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 6 reviews)

  • Easy access to senior people who you can learn a lot from (in 5 reviews)


Cons
  • This is all they want to do in the future so if you join now do not expect management consulting (in 10 reviews)

  • Doesn't have the infrastructure of a big consulting firm (which is also a plus) (in 8 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1. 16 people found this helpful  

    Undignifed for Associates; promotion statistically improbable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  New York, NY
    Current Employee - Associate Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    For the first week or two you'll believe you actually landed a career.

    Cons

    Why does Capco have ~2.9 rating on Glassdoor, whereas all it's competitors are 3.5+? How much can a measly 0.6 points really count for?

    Answer: a ton.

    Plenty of other people have written about this firm's laughable approach to running a "consultancy", albeit one that is in reality nothing more than a high-priced bodyshop for industry rejects at bargain prices. I want to comment specifically on the complete lack of meritocracy for Associates in this company; Associate being the entry-level position at Capco.

    If you are not among a select few Associates, you will never be promoted. The Associate Talent Program is a revolving door that has only promoted %30 of its attendees, many of whom have left soon afterwards. Associate promotion is biased, backward, and blatantly political. I've seen AOs with nearly %100 billability and tons of accolades get held back for "personal" issues, while three-month old Associates get promoted for going to a few happy hours and dressing nicely. It's killing the firm, and the rot starts at the bottom up.

    Please, please if you are considering taking an offer for an Associate position here, realize you're signing up to be used and then let go. Unless you are pre-selected by management when you first join, you will never be promoted. None of you accomplishments will matter, and no matter how much money you make the firm you will never see any of it back. You are essentially taking a 2/3 odds wager that your career will be hobbled by working for this bodyshop full of partners kicked out of respectable firms. I myself am leaving the firm in a few weeks to greener pastures and couldn't be happier, but I'll never get back all the lost time, income, and knowledge I could have obtained at a different, better, more professional firm.

    Joining Capco as an Associate has tremendous and (60% of the time) terrible opportunity costs.

    Advice to ManagementAdvice

    If perception is reality, I perceive that this firm's treatment of its youngest employees is downright disgusting. You should be ashamed of yourselves for doing this to young people, many of whom trust you to guide their nascent career honestly and with care. No wonder attrition is so high; expect to see plenty of people quit before you ultimately sell all equity to FiS next year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 8 people found this helpful  

    Downright disgusting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant  in  New York, NY
    Current Employee - Associate Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    None except for a paycheck. I don't know what else to write to make the 20 word minimum limit

    Cons

    They say the way you judge a country is the way it treats it's poor, young and needy. This firm does so much harm to not only the junior associates,as mentioned in reviews, they are downright horrible to everyone including immigrants. The partners and most of the managers are to blame whose only qualification is a big gut and an even massive ego. They have no skills and the unbelievable lies you hear from them when you first join them is out of the world.

    Advice to ManagementAdvice

    Stop the BS and make changes. Don't wait for the next recession for some serious cleanup. You won't survive another recession. Hire some more women to balance out the ego from the men.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Please take seriously the less than positive reviews- capco is a very unhappy place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant
    Current Employee - Principal Consultant

    I have been working at Capco full-time for more than a year

    Pros

    I couldn't even begin to explain how a place like this exists and how such a negative culture forms over time. I have been working here for a little over a year and am currently planning an exit strategy. Its simple to explain to search firms bc they all know of the bad reputation, "horror stories" they say...

    Cons

    The first word that comes to mind is completely fake...fake in their talk about it being a great culture, fake in their emails about client coming first, and the big jobs their are supporting. FAKE in their acts of caring....If you consider drinks post work, and costly parties- even one at year end that will decrease all our bonuses...
    Its just a really miserable, depressing FAKE place and the content of work is an absolute joke. A few big name clients that use us as back office assistants

    Advice to ManagementAdvice

    Management would have to change- starts from the top

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Not a good place to be an Associate, especially if you're a WOC (woman of color)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Consultant  in  New York, NY
    Former Employee - Associate Consultant in New York, NY

    I worked at Capco full-time for less than a year

    Pros

    Some of the ladies in HR are really sweet and seem to have your best interest in mind.

    Cons

    As other reviewers have said, the entry-level position here is a joke wherein aging, dilapidated partners talk down to you while paying a salary that makes it impossible to live anywhere near the Manhattan office. I want to touch on how awful my experience was at Capco as a woman of color.

    I joined Capco through the ATP and left less than a year later; I just couldn't take it any longer! The partners in charge of the program were revolting, making passes at all the women ATPers and constantly inviting them to unofficial happy hours (where more suggestive things were uttered). It was totally creepy watching these old, pasty white men virtually drooling at the new, "exotic", young women who had joined the firm. It was obvious they had something completely inappropriate on the mind, as more than one female colleague revealed to me. Cringe.

    Getting talked down to wasn't uncommon. My first week, one of the most senior partners running the ATP sat me down and demanded that I give him my elevator speech. As I was doing so, he'd interrupt me and say "Listen, listen!" Listen to what? I thought he was joking around, but he was serious! He then asked me if I knew what the word "perception" meant three times in a row... It was absolutely bizarre! It was like he was treating me as a child. These things continued to happen throughout my employment to myself and others.

    The most discouraging experience was the indifference I received from one of the firm's top female partners. This lady asked me what university I attended; when I told her, she nonchalantly responded "Oh, that's an okay place." How rude! I later discovered she didn't have a college degree, and is known to do this to junior employees often. Pretty lackluster behavior, if you ask me.

    The mistreatment and gross behavior I witnessed at Capco made me want to leave for a more progressive firm, which I did. I am much happier now, and would recommend that you do not accept an offer with Capco if you're a minority or a woman. It's just really not our scene; definitely more of a boy's club.

    Advice to ManagementAdvice

    I was utterly disappointed with the people you chose to represent your firm. I thought with as many women of color working for Capco, things would be more progressive; I was wrong. A shameful display of prejudice, privilege, and unprofessional behavior. You need to get rid of the gross managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 7 people found this helpful  

    Awful Associate experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Consultant  in  New York, NY
    Former Employee - Associate Consultant in New York, NY

    I worked at Capco full-time for more than a year

    Pros

    You can apply to other jobs while at work.

    Cons

    I simply wanted to confirm what the other reviewer said in "Undignified for associates". Every word is true.

    I was an Associate at Capco from late 2012 to mid-2014. The things I saw there were shocking, but by far the worst was the treatment of Associates by partners; they are absolutely abusive towards these entry-level hires. The entire structure of the Associate Talent Program is run by politically-motivated partners who delight in playing games with people's careers, holding them back from promotion simply because they don't like them. It is biased, wrong, and completely pathetic.

    I saw many of the same things the other reviewer witnessed while I was employed there. Associates who were preselected by management would shoot up the company ladder, making more money, gaining new responsibilities, etc. Those who were not - no matter how hard they worked - were never promoted; all they got was a "Maybe next time" from the partners. There never is a "next time" for these people; they are eventually let go. Politics is all that matters; work accomplishments, a happy client - these things are of no consequence at Capco.

    Because conditions are so horrible for Associates here, you are constantly encouraged by management to refer your friends, your family, even random acquaintances for their "Talent Program". This is when I began to wonder if I was working for a scheme instead of a "management consultancy"; I felt pressured to suck people into an opportunity I knew was sub-par in every way.

    Please know that if you are taking an Associate offer here, you WILL be abused by upper management and made the plaything of the partners. They do not care in the slightest about your career progression, and love to see you squirm as they repeatedly talk down to you or send you passive-aggressive emails.

    I would never recommend Capco, the bodyshop, to anyone, but especially not Associates.

    Advice to ManagementAdvice

    The way you treat your most junior members says a lot about your firm. Get rid of the managers and partners in charge of the Associates/ATP; they are cruel, mean-spirited, and outright damaging to these young peoples' careers. Nothing is more pathetic than seeing a grown adult man/woman from upper management berating and talking down to an experienced new hire, and then passing them over for a promotion just because they can. This is a very dangerous way to run a business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 8 people found this helpful  

    Career Killer!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco

    Pros

    Elevated self esteem after realizing you're working with bottom of the barrel peers and management.
    2 paychecks a month
    Free fruit and beverages
    Work life balance is awesome bc the work is beyond easy.

    Cons

    Gaping hole on your resume bc there's no career development.
    Extremely high turnover
    99.9% Body shopping/Staff Augmentation
    Rampant lying by management/partners
    Below market pay packages
    Bonuses are a slap in the face.

    Advice to ManagementAdvice

    Firms are graded by its leaders and you get a big fat F! The lying is disgusting and you should be ashamed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 11 people found this helpful  

    Major Strategy and management shift since 2012. No longer a place I would want to be. Bad place to "make" a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at Capco full-time for more than 3 years

    Pros

    Good Insurance. Some cool people still there. Some management actually know what they are doing and are great to work with (Principle Consultants and Partners). Banking Domain still has some good projects but big brother FIS wants more staff augmentation.
    If you cant find any work - then go for it with an exit strategy

    Cons

    Capital Markets domain is now run by ex-IB operations guys who are destroying the company's reputation with Staff Augmentation projects. Management lies straight to their employees about nearly everything.
    Lots of money spent on the New York "in office" perks. If you are on a project and produce revenue for Capco, you will never see any of these perks so no need to list them.
    Salary increases do not keep up with inflation. Bonus is a joke for Financial Services.

    Advice to ManagementAdvice

    Hire hundreds of people a year while you loose 25% of your work force is not a good strategy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 15 people found this helpful  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time for less than a year

    Pros

    Social environment because there is not much work and leaders think of the company as their personal playground. Very good at winning undeserved great place to work contests

    Cons

    Lots…. incompetent, gross leaders with only their own interests in mind. Cliquey, boys club work environment, lots of kissing up needed to succeed. No investment in training, or development, just flashy office that look good to clients. Do not believe recruiting about consulting career, this is staffing company that will take any work client will pay for. "Need windows washed? We'll send over some new staff and call it change sourcing!" And if you hit the bench, be prepared to use up your own vacation time and then be laid off when the dreadful partners and sales staff fail to sell anything.

    Advice to ManagementAdvice

    As many review say ( even though the negative ones disappear quickly), try being honest with your employees. Don't ruin any more careers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 13 people found this helpful  

    25% Attrition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Capco full-time for more than a year

    Pros

    Partners allow you to have 1/600th of the money you earn for them.

    Cons

    A clever person will have already filtered through all the sponsored reviews and know what this "consulting firm" is all about.

    All I have to add to that is this: Capco North America currently has a turnover rate of about 1/4th the workforce per annum. There are telemarketing and food service jobs with better numbers than that. Top managers and partners are continually wondering in private why the attrition rate is so high, and why talented young people don't want to work for Capco longterm.

    The answers should be pretty obvious, but I'll give you a hint:

    - Horrible fire/hire culture
    - No direction
    - No choice
    - Endless politicking
    - Paltry bonuses and laughable raises

    Advice to ManagementAdvice

    The attrition rate is so high because it's obious you don't care about your employee's careers in the slightest. Get real.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Capco Response

    Sep 3, 2014

    We have seen incredible growth at the firm this year. Capco has hired close to 500 people so far in North America alone. While some level of attrition is expected at all firms, we are happy to ... More

  11. 9 people found this helpful  

    Avoid like the plague!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant  in  New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time for less than a year

    Pros

    Collaborative culture and the tools and practices to implement them
    Good industry knowledge largely due to hiring industry professionals as opposed to consultants

    Cons

    Glorified body shop that does staff augmentation work
    Career suicide for any ambitious individual,management not engaged beyond selling
    Pathetically dishonest hiring and staffing practices
    HR, coaching and mentoring not able to keep up to pace with the current growth in staffing
    Quality of assignments is borderline administartive

    Advice to ManagementAdvice

    Clarify your mission statement and be honest about it to new employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Capco Response

    Sep 3, 2014

    We are committed to living our core values, which include respect and integrity, so it is concerning to read your comments regarding your experience at the firm. We invest heavily in the development ... More

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