Capco

www.capco.com
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Capco Reviews

Updated February 18, 2015
Updated February 18, 2015
66 Reviews
1.0
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capco CEO Rob Heyvaert
Rob Heyvaert
66 Ratings

Review Highlights

Pros
  • Work life balance is pretty dependent on client, I saw both sides of that (in 8 reviews)

  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 7 reviews)


Cons
  • Glorified body shop that does staff augmentation work (in 13 reviews)

  • You time off/ work life balance is the lowest priority (in 7 reviews)

More Highlights

66 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Do you know the U.S. executives?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Capco full-time (more than a year)

    Pros

    the employees outside of C-Level leadership are actually cool. You can make lots of friendships that will continue when you no longer work there. The global CEO is also great. Don't trust the U.S. CEO or COO to have your back.

    Cons

    If you are not best friends with the U.S. COO then your days are numbered. In order to keep your job, regardless of the phenomenal work that you are doing, you need to be family friends with an executive or a favorite of the top three guys.

    Would not wish an experience of working here on anybody...You will be beyond stressed out and feeling like each day could be your last.

    Advice to ManagementAdvice

    Value your employees. If you are not going to value them then don't bother hiring them in the first place. Get your egos out of the way...it is not attractive to people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 5 people found this helpful  

    I have been working at Capco

    Pros

    Literally NOTHING. Pure Bodyshop. 0 consulting. Avoid at all costs. Odd culture unlike any I have ever seen in my 30 years years in the industry. HR "business Partners" are an utter joke. She lies to your face all day long. Learning team is a joke too. They post on the company blog begging people to put positive reviews on this site. That says it all. Avoid at any & all costs. Anything is better than this sham of a company. they hire anyone off the street and lie to them and bait & swtich into nonsense roles that interns can do. HR puts the positive reviews on here and it is a known fact. The head of HR responds to negative reviews here. What a clown show. Pure 100% staffing agency & outsourcing firm with an awful reputation at the "clients." Partners lie all day to you and don't respond to you. Back office platform change work. No strategy at all anywhere. "projects" are 80 person implementations that no reputable firm would ever bid for. Hiring spree is downright disgusting by the outsourcing firm with their lying. 0 pipeline exists

    Cons

    There is a culture of lying here and its sending people out the door fast & furious. Don't be fooled by all the hiring. People are quitting left & right because of the treatment & lying of this place. You are a body at a bank doing whatever they don't want to do as its cheaper for this sham company to do. Paper pushing is the primary project here. PMO is an utter joke & the Testing roles here are merely sad. No career advancement. Do yourself a flavor and not apply here like I sadly did 12 months ago. This shop is going down very fast. ULTIMATE CAREER SUICIDE. PURE 10000% body shop. For any role you must speak with the client as capco does not have project teams anywhere. Bodies strewn about...thats how bad this place is. to get anywhere here you must kiss partners behinds & set up dumb initiatives that nobody cares about.

    Advice to ManagementAdvice

    A culture of lying & more lying during recruitment will hurt you down the line. Be upfront about PMO/TECH & the nonsense that you call "projects" You place bodies wherever there is an opening with 0 regard to anyone's careers. Tell potential employees that they will also need to interview for any role as this is staff augmentation & not consulting. What a scam. Clients do not trust this place and make every resource interview....thats how bad this place is.

  3. 9 people found this helpful  

    Horrible Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL

    I have been working at Capco (less than a year)

    Pros

    There is really nothing good about this place. They waste money and employee's weekend on taking them on unnecessary and useless company trip. Could be a pro if you like wasting your time!

    Cons

    1) They give false information during recruiting and hire people. Extremely poor recruiting process. This has been a common experience and a common knowledge for people here at Capco
    2) Very poor management structure. People in upper management do not know what they are doing. Kids get promoted here while people with 25 years of experience are below people with 4 years of experience. Kids with inadequate experience run the show here. As long as you kiss up to the higher ups and paint a picture that you work day and night, you get promoted and get to make inappropriate and foolish decisions that affect everyone around.
    3) Meaningless projects. Most projects are PMO / PM or PM/BA projects. If you want to do something meaningful other than taking meeting notes or being a PMO DO NOT come here. But when they hire you, they say "you can do anything and everything you want" - full of lies. They are not least bit transparent during hiring. They try to paint a picture of nonexistent Capco life. The companies these people consult at do the worst sort of projects, projects that are left behind by the top consulting firms and the big four.
    4) Zero training. Capco spends 0$ on your training. They ask you to pick up online materials or anything you can put your hands on to train yourself.
    5) Very stringent on spending on employees on learning and training and well anything really!
    6) Capco does not hire top talent. Proof - go to LinkedIn and see people's profile. Capco does not attract people or intend to hire people with phds, mbas from top schools, undergrads from top schools, or people with solid, outstanding experience. Reason - you do not need all that to be successfully
    7) You do not have the choice to be on a project. You are forced into anything that is available.

    People at Capco seem to live in an non-existent world - a world where capco is considered a "boutique management consulting firm" or a top consulting firm that competes with the big four or Bain or BCG. This is place is nothing other than a body-shopping company who sends out contractors. The worst part of all this is the upper management feeds its employees false information about the true status of capco in the consulting world.

    The company has very high turn over and there is a reason why people do not stick for long here.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    Nothing to recommend this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco full-time (more than a year)

    Pros

    Free water if you are in New York and able to come to the office. My team worked on what was essentially an outsourcing project nearby and were not even able to leave the client site to go to the office because the client considered us their property but without offering the same benefits and pay as to real employees. It was like being in prison.

    Cons

    See above. Not a consulting company. None of the junior staff got any consulting experience. The more senior people left because we were losing our skills -- it is a "bait and switch" environment where what they say in the recruiting process is the exact opposite of reality.

    Advice to ManagementAdvice

    Tell people what you really do and hire for that work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 11 people found this helpful  

    Can't wait to leave... do yourself a favor and think hard before joining!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco (less than a year)

    Pros

    Good healthcare benefits and salary; on par with other firms

    Nice NY office (can't speak to other locations but from what I hear they're VERY different; read: smaller)

    Open door policy and some interesting and fun people to work with. Partners generally approachable and trying to do the best for employees

    Cons

    Projects / projects / projects:
    Literally no projects at this company that require in-depth analysis or critical thinking. Most work happens on a handful of mega-large accounts that resemble nothing more than various levels of staff-augmentation for middle and back office jobs. No matter how much lipstick you're trying to slap on this, it's NOT consulting and never will be, regardless how you're trying to spin this. If you're (like me) thinking you will join a strategy & technology consulting company with traditional projects, please think twice!! You're in for a rude awakening and will likely be working on a large scale project for many many months / years.

    Lack of any back office processes / tools / staff:
    No knowledge management system, you're literally starting from scratch when getting on a new project. If you don't know who to ask, you're on your own. Lots of duplicate work and no efficiency
    No central processes and completely overwhelmed HR staff: people are simply trying not to drown in work but this is not the same as actively supporting the needs of the front-office consultants.
    No training to speak of once you're in the door (amazing for consulting firm!!). You're hired for the skills you have, not for your potential or what you could become.

    Lack of quality people:
    Growth trajectory of 30% YOY and lack of quality projects / reputation in the market place means HR and recruiting will say anything to get you in the door (see yours truly) and is not discerning when it comes to quality of new hires. You have a pulse, you're almost in. Work happy hours routinely (almost without fail) descend into unprofessional drunken revelry with employees getting out of hand, sick from all the drinking or displaying other unprofessional behavior... I leave the rest to your imagination

    Advice to ManagementAdvice

    Don't pretend you're a consulting firm with consulting-style projects; tell people the truth: You're offering staff augmentation on a large scale for clients. Nothing wrong with that but nothing that you should lie about either. Don't sacrifice quality of people and projects for short-term revenue goals, it will only hurt you in the long run. Stop wasting money on useless company outings / employee forums / happy hours instead of improving your corporate services.

    Doesn't Recommend
    Negative Outlook
  7. 9 people found this helpful  

    Bodyshop 2.0

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at Capco full-time (more than 3 years)

    Pros

    - Some genuinely great people to work with and hang out with on projects and outside of the office
    - Partners (at least some of them) are trying to be approachable and create a supportive environment
    - Office benefits if you should ever be in the NY office. As other reviewers said fresh fruit, food, coffee abound in addition to some rather ridiculous benefits (massages, etc - what is this, Google?). If not, too bad, no benefits for you, ever
    - Some interesting projects to work on, but this is as likely as winning the lottery

    Cons

    Where to begin, there are almost too many to list here:

    What was once a focused boutique consulting firm with deep expertise has morphed into a worse-run Accenture bodyshop. Kiss goodbye to any challenging and insightful projects, hello bodyshop! You're being sold strategy consulting and innovation while in fact you'll be working on PMO and back office operations projects forever. Little to no room to grow professionally or develop any meaningful industry skills. But not to worry, you're only expected to produce status reports, so as long as you're at Capco you have nothing to worry about. Projects are being managed by throwing bodies at the problem and hoping that something useful will come out of it rather than having a plan.
    Lip service being paid to innovation. Yes there's Digital. No they don't create any cutting-edge solutions in IT or Banking. It's a disguised graphics department that pretends to add value to clients while preparing expensive decks with funkier colors and weird layouts. Nothing that your Kinko's (or 2nd year Art & Design student) couldn't do. It's a gag and a marketing tool, nothing more.
    Training is a non-existent and the company should be ashamed of pretending to have a “Learning and Development” department. Once you’re in, you’ll be expected to attend some cookie-cutter trainings that teach you no industry skills whatsoever. Doesn’t matter though, since you’re only expected to work on back office paper pushing, there’s little training that is needed. Thinking of actually learning about financial services, technology, capital markets, banking, risk? Sure, just attend one of the many training sessions on a Friday afternoon - developed by some mid-level consultants with too much time on the bench - that’ll surely teach you the hard skills required to get ahead in your career!
    Huge turnover at the company as a whole and HR in particular. If your HR departments becomes a revolving door and your consultants jump ship en masse as soon as promotions are announced or the insignificant bonus is paid out, you’ve got issues far deeper than you think
    Try and ask why positive feedback by on this website consists of 5-star reviews clustered within 1 or 2 days of each other while other feedback is more evenly distributed. Random coincidence or concerted drive to vote up the disappointing company ratings? I leave it up to you to decide.

    Advice to ManagementAdvice

    Stop pretending to be something you once were but have long since kissed goodbye in pursuit of long-term projects and unsustainable growth driven by having been acquired by FIS. Stop pretending like you’re doing strategy consulting work while you can barely win projects against Accenture, IBM and Deloitte. Stop wasting money on ridiculous company meetings and happy hours instead of investing in your people, processes, support structure and paying out adequate bonuses at year-end.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Worst work environment, avoid or get out as fast as you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Capco

    Pros

    All other jobs in your career will look good by comparison

    Cons

    Too numerous to name. Topping the list, poor pay, no development opportunities, soul-sickening leadership and incompetent HR, and a few brown-nose colleagues who spend most of their time chatting up the CEO and his hangers-on and writing positive reviews

    Advice to ManagementAdvice

    Admit this "consultancy" is a sham, please.

    Disapproves of CEO
  9. 2 people found this helpful  

    Staffing Firm at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Principal Consultant in New York, NY
    Former Employee - Principal Consultant in New York, NY

    I worked at Capco full-time (more than a year)

    Pros

    Like many of the reviewers have stated, if you are not good at attending happy hours and town halls, you are considered to be disconnected and not contributing to the practice. Assignments are very short (3-6 months) and you really never get to focus on your work. If you are a person that is able to live with this uncertainty, go for it!! There are some bright people out in the company, but overall it is a very average company. For those who are trying to get into consulting, please do your self a favor and do some solid research before joining.

    Cons

    I would rather not comment on the cons....All I can say that "Strategy" is very frequently used in the communication.

    Advice to ManagementAdvice

    Get long term projects that have a sustainable and a predictable duration.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Avoid Capco at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Washington, DC
    Former Employee - Consultant in Washington, DC

    I worked at Capco full-time (less than a year)

    Pros

    Good people at the team leader level, and I do believe that upper management is legitimately trying to turn Capco into a good place to work, but it's just not working.

    Cons

    Unfortunately, the Cons are many.
    -This firm is the definition of having to kiss some rear ends to get ahead. Your merit as a value add is always overshadowed by how much the partners know/like you. This results in alot of schmoozing required to get ahead.
    -Long hours, not great pay.
    -There is an almost high-school level of bullying that exists between seniors and associates. I was mid level, but I literally watched seniors ask associates to get them coffee, or steal food from their plate. Completely immature.
    -HR is completely disorganized. They are quick to hire, but can't even schedule your induction correctly.
    -Focus is entirely on sales at the upper levels, and the responsibility of a firm to advance the career of their lower level works is lost. This results in a very exploitative relationship with new hires

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 8 people found this helpful  

    A pig of a temp agency with lipstick to look like a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at Capco full-time (less than a year)

    Pros

    Decent pay, benefits on paper are competitive. Some genuinely good people work there (until they get their green card)

    Cons

    -Staff Augmentation roles almost exclusively- be prepared to be put into a team as a second class citizen for two years. You time off/ work life balance is the lowest priority. You're staff aug, you work the most, put in the most hours, work weekends for less prestige and benefits.
    -No consideration for you or your career goals: they need a body for these roles, often clients are very frustrated as quality is hit or miss. Even with nearly full billability ( because of Staff Aug), management will placate bad clients and let staff attrition. I've seen 4-5 different consultants quite because of the same client, only lip service paid, nothing ever done.
    -Sells itself as a innovative consultancy but really isn't: Capco is targeting a lot of professionals who have not been in consulting before, they don't realize what a top-tier consultancy is supposed to offer. Training,being able to expense business expenses easily, change projects, get coaching are all very poorly managed.

    Go to another consultancy and you will realize how rewarding a career in consulting can really be.

    Advice to ManagementAdvice

    Just fold into FIS and become a second class Infosys or Wipro and drop the farce.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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