Capco Reviews

Updated July 25, 2015
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Capco CEO Rob Heyvaert
Rob Heyvaert
44 Ratings

Pros
  • Work life balance is awesome bc the work is beyond easy (in 8 reviews)

  • Good knowledgeable colleagues to work with from whom one can learn a lot (in 7 reviews)

Cons
  • Glorified body shop that does staff augmentation work (in 13 reviews)

  • You time off/ work life balance is the lowest priority (in 7 reviews)

More Pros and Cons

77 Employee Reviews

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  1. Just awful, do yourself a favor and stay FAR AWAY

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at Capco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice office in NYC and some good / fun people to work with. Pay is good for the work you do. Good 401k, healthcare and gym benefits

    Cons

    Projects are truly awful and project management only, there is no insight or subject matter knowledge required. HC "department" is a sorry excuse and worries about keeping their cushy corporate jobs while amounting to little more than staffing managers; there's no HC anywhere to be found (as in: performance mgmt, training, people development). Training is abysmal and barely sufficient to ensure that people know ANYTHING about consulting let alone have the skills required to be more than staff augmentation substitutes. At this point Capco would be better off getting rid of the entire HC/LD department and outsourcing it to their FIS parent, there's no value add to be found. PCs and MPs try their hardest to deliver programs as they are told but Partners will blatantly lie to your face about career paths, mobility, etc. "Everyone can do/go anywhere they want to at this firm", but in reality this still means being stuck in a long-term staff aug role, then why lie about it?!? "Digital" is the butt of jokes at this firm and a bonus-sucking hole for the consulting employees that are forced to cross-subsidize a graphics department on steroids. They produce nice decks, run around the office in Silicon Valley outfits (read: non-professional aka T-shirts and jeans) and get the corporate services hours/lifestyle while consultants get shipped off to the next random Midwestern staff aug project.

    Advice to Management

    Stop the deceitful recruiting practices. Start being honest about people about the type of work and project roles. Have / communicate a strategy when it comes to the loss leaders at this firm (Digital, Bold Rocket, Humanistics) that are being subsidized by your regular staff and eat away at the overall bonus pool

    Capco Response

    Jul 28, 2015

    Thanks for your feedback. We are disappointed to hear that you are not having a good experience, as Capco is committed to providing learning and growth opportunities for our people. While it ... More


  2. Helpful (4)

    Body Shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco

    Pros

    Free fruit. That's All. There really are no positives to working at this shop. It is a sad place to work. Its closer to a staffing agency than a company.

    Cons

    This is not consulting & those who realize that leave very quickly. They treat you as a body & staff you where there is an opening at a bank. They false-advertise & do not tell the truth in interviews at all. Rampant Ex-Accenture people running this place. Its all staff augmentation, body-shopping, change sourcing, which is far from consulting. Other negative reviews are on point. All shopping bodies. Quality of projects is not good & the work you do is below intern level.

    Advice to Management

    Start telling the truth or the attrition will stay above 60%. You treat employees as bodies. Fit career aspirations with projects. Get some real projects & not body shopping roles. Advertise who you actually are: A Body SHop or staffing agency

    Capco Response

    Jul 20, 2015 – Head of Human Capital - UK & SA

    Thanks for your feedback. We appreciate hearing from our employees and continually look for ways to enhance the Capco experience for all of our people. One of the great advantages of a career in ... More


  3. Helpful (3)

    Not so good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco

    Pros

    Good for beginners only not for experienced.

    Cons

    No flexibility to work from home


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  5. Helpful (6)

    rampant ex-accenture favoritism. out of touch founder.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Capco full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free snacks Ex-bearingpoint group is solid

    Cons

    management team treated very poorly by cross-Atlantic transplants. Brits are problem. identity crisis. thinks its part of Silicon Valley and emerging company incubation. its not. nepotism. if your child of FIS big wig then Capco will employ you no strategic direction. glorified body shop with new go to market strategy. accenture types with no revenue behind name are given new titles and not held accountable for anything except looking good in office end of year performance give more credit internal projects over billable client work

    Advice to Management

    FIS take note to what is going on


  6. Helpful (14)

    The bottom feeder of consulting - stay far away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY

    I have been working at Capco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fresh fruit in the office - although used to have chips (sad if this is the first pro) Great work/life balance - since you can dial in your work 95% of the time Nice office and location (NY only, at least you can pretend it's a respectable company)

    Cons

    Where to begin: Projects are PMO / Outsourced Managed Services / Testing / Bodyshopping at its finest and make up a vast majority of the entire business. The so-called "changeSourcing" model where long-term contracts are signed with clients guarantee a steady revenue stream but have as much in common with actual consulting work as football has with soccer (a common pun in this firm). You're staffed / hired because a random client needs PMO or Project Management work and has a hiring freeze, that's it. No subject matter knowledge required as a prerequisite and you won't be asked for any insights either (since none of the projects require actual thought leadership). You will be directly working for / reporting to the client, so no one at Capco will really understand or know what you're doing day-to-day, even less coach you. Due to the bottom feeder status, Capco has a serious self-esteem problem and don't seem to understand why people would leave to join the Big4 or other firms (take a hard look in the mirror, at your projects and at your internal disorganization). Learning and Development is an abysmal joke. The company has a full-time staff on 1.5 people to traing 1000+ consultants, so all the training is relegated to re-hashing some haphazard "Consulting 101" trainings that are mostly used to employ a bullying tactic on teaching new joiners what "consulting" is. But not to worry, you're not a consultant so why spend money on training anyway. Leadership is at best indifferent and at worst dishonest when it comes to the L&D department; if you don't care about L&D then don't pretend you do and make people take hokey courses that add no applicable skills to their careers. Human Capital is severely understaffed, has a ridiculous turnover (approaching 40% yoy) and is being forced into a resource management role. The team is as junior as can be (on average less than 30 with no prior experience in HR functions for consulting - good job hiring...) and even the basic functions (performance management, mentoring, career development, etc) are severely neglected; to the point where the company has in effect given up this year to try to institute ANY performance management process. Consultants literally work without having any defined objectives for this year (since this was never announced nor is there a central system to capture it), no actual mid-year performance discussions and no defined success criteria to be eligible or considered for promotions. The promotion process boils down to who you know, which means after roundtables 60% of the firm are vastly disappointed and the leaders (including yours truly) spend the next 3 months doing damage control in the hopes that people don't leave in droves. New business units and initiatives are springing up almost daily to the point where the consultants (and middle management) are ridiculing the new "Digital" strategy (or lack thereof). Digital is portrayed as cutting edge but in effect is a money sucking hole that is nothing better than a graphics department. Humanistics was recently launched with even less information outside of it, of course, being "cutting edge" and "for the people". Bold Rocket seems to be a type of skunk works (nobody has ever seen any output) but could also potentially just be a vehicle for some senior managers to hobnob with the Silicon Valley crowd before they also jump ship

    Advice to Management

    Stop the charade of pretending you're an actual consulting firm. Admit to being a staffing agency / project management firm and stop the dishonest recruiting practices which just causes more disappointment and attrition down the line. Fix the mess that are your internal departments (re-boot HC and L&D entirely) and invest some money in systems and processes.

    Capco Response

    Jun 23, 2015

    Thanks for your feedback. We appreciate hearing from our employees and continually look for opportunities to enhance the Capco experience for all of our people. One of the great advantages of a ... More


  7. Helpful (9)

    "Interview"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco

    No opinion of CEO
    No opinion of CEO

    Pros

    None, this is a firm that is nothing more than a staff augmentation service. Stay away run don't walk!

    Cons

    The so called Managing Principal called half hour early and said he was a few minutes late , He began to describe himself as a Program manager who spends a lot of time in the weeds, while that may work ,at times ,for small programs it had no place in our conversation. Next he asked a question that I thought was a joke; what is the relationship between a monthly , quarterly and annual report, if this guy is a program manager , I am Batman.

    Advice to Management

    Start girding qualified people your nothing more than a job shop.


  8. Helpful (9)

    Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Capco (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Opprotunities to stay local if you live in NYC or DC - The work is tremendously easy and straightforawrd - Most projects are 9-5

    Cons

    - The majoirty of work, espeically changesourcing, is pure staff augmentation and not consulting work. This would be fine if you are interested in back office operations work, but the firm will lie in interviews about how theres great digital and startegy work - don't trust it. - Bonuses and compensation are horrendous. - Partners tell employees to write positive reviews on Glassdoor. Speaking of which, if you look at the review trends, there is a sudden spike from around 2 stars to 3 in 2014. This is highly suspicious. - Although most projects are easy 9-5 PMO secretary work, I've seen people with incompetent managers and therefore are stuck working 13+hours a day fixing others mistakes. - With changesorucing, Capco onboarded all the underpreformers from major banks as Capco employees. In return, Capco gains a long term contract with the bank and re-sells these employees to work on the same projects. The issue here is that now these incompetent underpreformers will be your colleagues and dillute what remains of the Capco brand.

    Advice to Management

    Just be honest with new hires about the work they will do at Capco. That way you can hire people who are interested in operations work and a work-life balance rather than lie and have massive turnover.


  9. Helpful (7)

    No-ethics, career killer. Stay away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Consultant in New York, NY
    Former Employee - Project Management Consultant in New York, NY

    I worked at Capco full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing I can think of

    Cons

    Start with top management - their behavior and lies are textbook cases of what not to do to run a healthy sustainable firm. Frat boy atmosphere. They hire people who do not know better and a few are turned to the dark side. The rest leave as soon as they can get another job but Capco on the resume is not a plus.

    Advice to Management

    Since they think they are smarter than everyone else, not worth the effort -- as a job, or advice.


  10. Helpful (6)

    Do you know the U.S. executives?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Capco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    the employees outside of C-Level leadership are actually cool. You can make lots of friendships that will continue when you no longer work there. The global CEO is also great. Don't trust the U.S. CEO or COO to have your back.

    Cons

    If you are not best friends with the U.S. COO then your days are numbered. In order to keep your job, regardless of the phenomenal work that you are doing, you need to be family friends with an executive or a favorite of the top three guys. Would not wish an experience of working here on anybody...You will be beyond stressed out and feeling like each day could be your last.

    Advice to Management

    Value your employees. If you are not going to value them then don't bother hiring them in the first place. Get your egos out of the way...it is not attractive to people.


  11. Helpful (13)

    Horrible Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL

    I have been working at Capco (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is really nothing good about this place. They waste money and employee's weekend on taking them on unnecessary and useless company trip. Could be a pro if you like wasting your time!

    Cons

    1) They give false information during recruiting and hire people. Extremely poor recruiting process. This has been a common experience and a common knowledge for people here at Capco 2) Very poor management structure. People in upper management do not know what they are doing. Kids get promoted here while people with 25 years of experience are below people with 4 years of experience. Kids with inadequate experience run the show here. As long as you kiss up to the higher ups and paint a picture that you work day and night, you get promoted and get to make inappropriate and foolish decisions that affect everyone around. 3) Meaningless projects. Most projects are PMO / PM or PM/BA projects. If you want to do something meaningful other than taking meeting notes or being a PMO DO NOT come here. But when they hire you, they say "you can do anything and everything you want" - full of lies. They are not least bit transparent during hiring. They try to paint a picture of nonexistent Capco life. The companies these people consult at do the worst sort of projects, projects that are left behind by the top consulting firms and the big four. 4) Zero training. Capco spends 0$ on your training. They ask you to pick up online materials or anything you can put your hands on to train yourself. 5) Very stringent on spending on employees on learning and training and well anything really! 6) Capco does not hire top talent. Proof - go to LinkedIn and see people's profile. Capco does not attract people or intend to hire people with phds, mbas from top schools, undergrads from top schools, or people with solid, outstanding experience. Reason - you do not need all that to be successfully 7) You do not have the choice to be on a project. You are forced into anything that is available. People at Capco seem to live in an non-existent world - a world where capco is considered a "boutique management consulting firm" or a top consulting firm that competes with the big four or Bain or BCG. This is place is nothing other than a body-shopping company who sends out contractors. The worst part of all this is the upper management feeds its employees false information about the true status of capco in the consulting world. The company has very high turn over and there is a reason why people do not stick for long here.



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