Capco Reviews

Updated March 25, 2015
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Capco CEO Rob Heyvaert
Rob Heyvaert
187 Ratings

40 Employee Reviews

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  1. 6 people found this helpful

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco

    Pros

    A few good people remain, but that is quickly changing.

    Cons

    There is a concerted effort to project Capco as a consulting firm on the cutting edge of finance, a firm focused on its people and their careers. Nothing could be further from the truth.

    Capco is unequivocally a Staffing firm. Engagements are 50+ consultants working on back office projects (think reconciliation, decommission, reporting).

    You are staffed on a project, irrespective of your experience/skill set.

    Middle managers, for the most part are re-purposed ex-client employees, who provide little in strategic thinking and do not have the ability to manage/motivate large teams.

    Promotions have little to do with execution at the client site. The Capco expectation is to be visible outside the client and contribute back by; interviewing candidates, running town halls, training employees..,,. Long hours at the client site will prevent you from participating in these activities and getting promoted.

    Advice to ManagementAdvice

    Do not project Capco as a 'Boutique' consulting firm working on strategy. This only leads to the negative comments posted on this site. If you want better ratings:
    - Be truthful about the quality/nature of work
    - Be aware of and aim to retain top talent in your organization. If there is a desire to return to management consulting and create intellectual property you will need them.
    - Evaluate consultants on the quality of work at the client site, not the extracurricular activities. Client goodwill and satisfaction will go further, then saving money on HR costs.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. Good FS expertise but weak Tech practice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capco full-time (more than a year)

    Pros

    If you're lucky and get staffed on an interesting project, you can learn a lot of deep banking and capital market skills here

    Cons

    Not sure where their Technology practice is going - seems to focus on low-margin stuff that none of the other competitors want to do (testing etc...)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 13 people found this helpful

    No reason at all to work here instead of one Capco's clients; doubly true for local resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant in New York, NY
    Current Employee - Associate Consultant in New York, NY

    I have been working at Capco full-time (more than a year)

    Pros

    Many of the recent negative reviews of Capco here are too emotional, but there is still a lot of truth to be found in them. The CEO and NA CEO seem to be nice guys, and I honestly believe they are doing their best to try and make Capco somewhere people want to work. Unfortunately...

    Cons

    Capco is not a place you should want to work at, logically speaking. I work, for example, at one of their big clients in New York, and there is no reason from a benefits-maximizing perspective I shouldn't just work for this client as an employee. I work longer hours for less pay, prestige, and responsibility than many of the full time employees at this client. While they're leaving early on Friday, I'm there for hours longer. While their company subsidizes a large portion of their travel expenses, Capco does no such thing for its locals like me. While they're making a name for themselves in their company, the only people who know who I am at Capco are those whom I see on a daily basis.

    Many of these people went to the same school and studied the same thing I did, so I see no benefit to what I'm doing versus them. Their bonuses allow them to pay for new cars; Capco's allows me to get an extra fry at the drive-thru. For the same work plus, this seems like a bad deal.

    This is not a unique situation at Capco. Far from it.

    I wanted to be a consultant for many reasons, one of which was less work than direct financial services. I realized there would necessarily be less pay, but I was willing to make this trade. I was not ready to work far harder, longer, and for much (much) less pay than regular financial services employees, and then have to play a huge game of politics to even have a chance at getting promoted at a staff augmentation firm, which is what Capco truly is.

    I cannot logically think of one benefit joining this politically toxic firm affords me or anyone else. Even when you do a good job, Capco still wants you to be “innovative” by attending one of their happy hours. After working 12-13 hour days at the client all week long, to be thought of as “not a team player” for missing a happy hour is simply evil. What the other reviews say about Capco and politics is absolutely true: promotion here is a ridiculously political popularity contest that is so unprofessional its a wonder they've gotten away with it this long.

    Why would I want to work here?

    Advice to ManagementAdvice

    For a company that prides itself on “adding value” to its clients, why can't you see that you're adding none of it back to many of your employee's livelihoods?

    You cannot simply buy people off with a big year-end vacation to somewhere sunny when your whole value proposition stinks. Add the toxic politics to an already bad offering, and there is no reason people should work for your company vs. a competitor or client.

    It strikes me as sad that many people here write that the best thing about working at Capco is the free fruit and free drinks. Is that the best a “world class” firm can offer? I think not.

    You need to radically rethink your promotion and incentive structure.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco

    Pros

    The senior leadership is good.

    Cons

    most of the projects are long term and not short consulting types

  6. 12 people found this helpful

    Incubator for going nowhere fast with your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco

    Pros

    Paycheck twice a month. Lots of free food and drinks. There are some really nice people.

    Cons

    No career growth or professional development. No coaching. Poor mentoring. Training classes are created by employees that put together powerpoint presentations which then get branded as "classroom training" by the firm. The career development of employees is not taken seriously. It is too much of a BBC (british boys club) fraternity where rating systems are actually more similar to a popularity contest. Most of the roles are staff augmentation oriented - this is not management consulting. It's not even consulting or advisory. Most opportunities are based on filling a previously fixed cost headcount with a more tax friendly variable cost role for the client while focusing on outsourcing such roles to India for the client.

    Advice to ManagementAdvice

    You treat the firm like rich parents who don't particularly care about their children nor the commitment it takes to raise them properly. You just hand out money or "candy" to kids in an attempt to keep people happy. You don't really seem to care about anyone or their career development. Owning your own career doesn't mean sticking around the office to latch onto senior leaders in order to just show your face and doing some google research for them,. Additionally, if you were truly Big 4 talent, you would still be at a Big 4 firm rather than a low cost alternative that is flooding the financial services market with staff augmentation roles.

    No opinion of CEO
  7. 12 people found this helpful

    CAPCO . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco (more than a year)

    Pros

    Very ambitious HR that posts overzealous reviews. See any of the 5 star reviews and you will see a picture painted by Van Gogh, only to realize you've been looking at a fake.

    Cons

    A glorified staffing agency for back-office work. If considering a job offer, I highly suggest looking elsewhere and this is sincere advice.

    Advice to ManagementAdvice

    Change begins with hiring and firing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 6 people found this helpful

    Associate assessment process is unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Capco full-time (more than a year)

    Pros

    Good learning environment
    Professional behavior

    Cons

    Unfair assessment for junior positions

    Doesn't Recommend
    Approves of CEO
  9. 7 people found this helpful

    A Glorified Staffing Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time (more than 3 years)

    Pros

    • Partnered with big names in the financial sector
    • Good place to START if you’re transitioning from industry to consulting
    • Decent lower end Company to start out of college wit

    Cons

    • Capco has changed from consulting firm and into a glorified staffing agency
    • Projects are high-end Staff Aug and Operations work – Strategy and consulting projects are few and far between
    • They have no methodology’s, frameworks, models or even a knowledge management that helps junior / mid-level learn or grow professionally (they poach heavily on industry professionals because of this)
    • Consultants are heavily leverage against projects they are over qualified for, this leaves resources on projects well below their competency and have no room to be challenged
    • Extremely High Turnover (Voluntary)
    • High Layoff rate
    • The new ‘Changesourcing’ is just re-branded outsourcing, the nature of these contracts end with sending roles to cheaper off-shore locations (Massive Hiring followed by Massive Layoffs)

    Advice to ManagementAdvice

    Human Capital is your greatest asset in this industry, do not forget it. No one cares how flashy (and hollow) your Digital Innovation Lab is.

    Knowledge management (and retention) is not an industry differentiation but rather an industry standard. You’re losing opportunities, expertise, assets, and money hand over fist without it. Leveraging credential slides are just empty words and promises when you’re starting every project with a blank slate.

    Lastly, be honest with people. You may have started out as a great small consulting firm that concentrated on innovative and strategy projects, but you have changed your business offerings to for more large scale and profitable pastures with long term staff loan (operations) positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful

    close to a resume killer, especially for junior-level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capco full-time

    Pros

    Pros:

    Free gatorade, waters, sodas in the office.

    some resource managers / senior leaders actually care.

    Cons

    Cons:

    Overall: The Firm is turning into a poor quality IT outsourcing firm. It is NOT a management consultancy, and it can barely compete with Big 4 advisory (think EY FSO).

    The new "digital" division is just another facade to cover for tech pmo roles.

    Projects: Extremely poor to so-so projects. Most 'projects' are actually outsourcing / staff aug projects (think you're filling in for a low profile role the client doesn't actually want to hire/pay for).

    The "Change Sourcing" projects are outsourcing engagements. A large number of consultants are actually just doing testing/PMO for groups at banks now.
    The more interesting projects cap off at designing and implementing PMO.

    If you are looking for financial services projects, please look elsewhere.

    Leadership: Poor to average at best. Most don't really care about their employees' development. Most are just excited about their big payout when FIS fully buys out Capco in the next few years.

    Benefits: Great vacation allowance - however many days are "forced" vacation days. If you're not billing, be expected to take a few days off.

    Pay: On the lower end of consultancies. Bonuses are almost non-existent, even with a "record-year".

    Advice to ManagementAdvice

    Come clean about your strategy and the future of the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful

    Project Manager - Ended up Leaving Federal Program Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Herndon, VA
    Former Employee - Project Manager in Herndon, VA

    I worked at Capco full-time (more than a year)

    Pros

    Capco has strong client contracts but many of the employees outside the senior level are subpar. The company has a horrendous interview process (multiple phone calls leading to group meetings - boiler room style) and I should have never accepted the position after going through such an unprofessional number of steps. The Federal client has a positive overall impression of Capco though this is likely achieved at the C-level and does not filter down into middle management of financial and IT programs.

    Cons

    Worst interview process I've ever gone through with a consulting company or investment bank. Extremely unprofessional and I didn't feel valued during the several weeks of discussions. Client engagements were often rushed and overbilling of the client more commonplace than with other (similar) programs. Team building exercises were often looked upon negatively and rushed by nearly all members.

    Advice to ManagementAdvice

    Highflying consultancies and investment firms are a dime-a-dozen. The ones that last long-term do not conduct themselves with such mannerisms. Strengthen your core-management values and client engagements and the financial benefits will follow. No need to have so many ex-employees tell their friends and former classmates not to consider working with Capco. Right now, your profitability ratios are decent, down the road, they will be much less so if you continue along the same path. One of the strengths of the best firms is retaining key talent, not just attracting said associates with decent compensation packages.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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