Capita Reviews

Updated August 11, 2015
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5.0
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Capita CEO Andy Parker
Andy Parker
2 Ratings

Pros
  • Flex hours and work life balance (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)

Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • No bonuses, no career progression (in 8 reviews)

More Pros and Cons

26 Employee Reviews

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  1. it was a fruitful experience

    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Capita as an intern

    Pros

    benefits are always good. the salary is just fine, and the atmosphere is ambiant

    Cons

    They have some mean people working in their offices trying to push you away from their coffe mugs

    Advice to Management

    keep it up peeps


  2. Brilliant!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Teacher in Crewe, England (UK)
    Former Employee - Teacher in Crewe, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Capita full-time (Less than a year)

    Pros

    Fabulous staff who support and advise when and if required. Always liaised with schools and I in a friendly and professional manner, Would definitely recommend to other teachers for supply work. Brilliant experience working with them and for them!

    Cons

    In my experience I never had any.

    Advice to Management

    Keep up the good work and dont change! Especially recommend Nadia ~Cristie in the Liverpool branch of Capita Education. Thanks Nadia!


  3. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time (More than 8 years)

    Pros

    Flexibility, mobility, learning and consistency

    Cons

    Nothing to write about here


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Set me up with an amazing career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - E-Learning Designer in Manchester City Centre, England (UK)
    Former Employee - E-Learning Designer in Manchester City Centre, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time (More than 5 years)

    Pros

    I came to Capita as a tupe employee. At first I didn't like the shift in culture, the company I came from had certain values that may not have been commercially viable and probably was part of the reason they needed Capita help. Capital culture puts the customer and client first. They are about profit and loss but also providing a good service. So for the first year I seen that as "Capita only care about profit and loss" but in time I seen this more as Capita really opening my eyes to how businesses run and gave me a great commercial awareness that providing a good service is even better if you can make it lean and profitable. After a few years my manager got me into elearning development and this is where my career really took off. I've since formed my own design company and I also work for other banks as their "go-to" elearning consultant and designer. I literally owe most of how I run my own personal brand down to Capita and how I was managed. Despite the out of travelling (see cons), Capita did send me to conferences that I wanted to go to. They did invest a lot in me.

    Cons

    Being Tupe'd over can be jarring at first but resist the easy route of being negative like everyone else. See Capita as an opportunity to learning real business skills. If you truly want to climb the ladder then expect to do a lot of travelling to different sites. I liked and disliked this. I had a mixed experience. I understand it is necessary but be warned.

    Advice to Management

    Capita are obviously successful, so there isn't any real advice I can give other than allow your designers more freedom when it comes to technology. I personally found designing on a a Capita laptop to be very restrictive.


  6. Helpful (1)

    operations manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita full-time

    Pros

    good manager good hours fun place

    Cons

    low wages no prospects low salery

    Advice to Management

    be nice


  7. Backend Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Exicutive in Bangalore (India)
    Former Employee - Insurance Exicutive in Bangalore (India)
    Doesn't Recommend
    Negative Outlook

    I worked at Capita full-time (More than a year)

    Pros

    Good to be start career with capita. effective work opportunity & new learning's. The best friendly environment with out door facility. Good transport facility along with nice location.

    Cons

    Slow growth, employee can not get any learning's in financial field, there is no changes or new updated in the process. Less hike percentage will be provided to compare to other organizations.

    Advice to Management

    Need to increase in terms of salary and new leanings.


  8. Fast paced, empowered culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 3 years)

    Pros

    Incredible breadth of services and therefore career opportunities. Very little bureaucracy with genuine desire for people to own their particular areas and make decisions themselves. Considered risk taking is encouraged. Open and transparent culture. Non hierarchical. Also exciting to feel you are working in an innovative company which genuinely impacts so much of the UK's infrastructure.

    Cons

    Scale of company and silo'd structure can make it difficult for people to navigate careers but the company is acting to address this.


  9. Sales Associate

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook

    I worked at Capita as a contractor

    Pros

    Good money for what you do, worked in a team with lots of different people, tasks vary I specifically worked on a project there, after I left - my team got moved onto a different project which was challenging

    Cons

    Can be boring at times - you have to look through a lot of old files and often get no results. however, never felt stressed

    Advice to Management

    Have a wide variety of people in the team - makes it more fun and interesting. but overall was more than happy working with this company


  10. Implementation/Cutover Manger

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good working environment and polite staff

    Cons

    Not much cons to present


  11. Great environment to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in London, England (UK)
    Current Employee - Senior Project Manager in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Capita full-time (More than 3 years)

    Pros

    The people, management style and focus on equality

    Cons

    I honestly can't think of anything at the moment



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