Capital Group

  www.thecapitalgroup.com
  www.thecapitalgroup.com

Capital Group Reviews

Updated December 10, 2014
Updated December 10, 2014
380 Reviews
3.5
380 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Philip de Toledo
170 Ratings

Review Highlights

Pros
  • There's a great work-life balance because it's rare for people to take work home (in 44 reviews)

  • They have great benefits like time off is about 21 days I think (in 54 reviews)


Cons
  • Still unable to figure out exactly what senior management did all day at the office (in 30 reviews)

  • Pays less than other alternatives (PE/Hedge Fund) but the work-life balance is fantastic (in 9 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Kit maker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Group

    Pros

    Leaving work at your assigned time.

    Cons

    Working with very insecure, jealous, mentally challenged females.

    Advice to ManagementAdvice

    Please do a.drug and mental evaluation screening on your employees.

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant in Irvine, CA
    Former Employee - IT Consultant in Irvine, CA

    I worked at Capital Group full-time (less than an year)

    Pros

    Cafeteria with chefs on hand

    Cons

    Management fired me for being on the internet too much and I worked in the IT department! Are you serious? Joke!

    Advice to ManagementAdvice

    Stop treating your employees like kids

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Foot soldiers are abused by out of touch power hungry Middle Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Capital Group full-time (more than 10 years)

    Pros

    Retirement Account, Some of the Top Managers have morals.

    Cons

    Middle Managers are out of touch, can't do the work, have zero empathy for the Foot Soldiers, abuse them, are at home with their families while the Foot Soldier has to work overtime and weekends to keep up.

    Advice to ManagementAdvice

    Root out all incompetent, out of touch, associate abusing Middle Managers who contradict CG Core Values. They lie to the Senior, Senior Managers - cover up the problems - waste millions and are generally ruining the CG experience. They don't even talk about or give lip service to CG Core Values. In reality, they don't believe or do the CG Core Values. They are selfish and lazy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 9 people found this helpful  

    A company in trouble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Leader in Irvine, CA
    Current Employee - Project Leader in Irvine, CA

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    Extravagant salaries, a luxurious campus, free coffee, and an inflated self-image.

    Cons

    A deliberately blind leadership, a cutthroat culture, a business climate of planned obscurity. No org charts are allowed, HR policies are largely unwritten in order to remain legally untouchable, and a planned "good old boy" system that ensures that if you're not "in," you're quickly out. They are rapidly losing market share due to an outdated business model. Because of their culture, rapid change is impossible.

    Advice to ManagementAdvice

    Benchmark companies that have an open and transparent operating culture to find out what honesty is supposed to look like.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 7 people found this helpful  

    It's who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Level Person in Los Angeles, CA
    Current Employee - Senior Level Person in Los Angeles, CA

    I have been working at Capital Group full-time (more than 8 years)

    Pros

    The health benefits and MRP are good.

    Cons

    Management has NO idea what they are doing. They are not hands-on and in meetings ALL day and do not respond in a timely matter, if they respond at all. When an issue, regarding conflict in group, is brought to their attention, it is brushed under the carpet, not addressed, ignored. The main 'culprits' get away with things and can come and go as they please because they are the favorites.
    There were more lay-offs in 2014 and ALOT of GREAT senior level people were laid off. Management SUCKED at these decisions because the senior level associates laid off were the ones who worked the hardest, were dedicated, intelligent, went above and beyond. They didn't partake in the gossip nor were they the ones who came in late, left early and disappeared for hours at a time during the day. So--again, management did nothing about this.
    Too many cliques, gossip, favoritism, moodiness, inconsistent behavior.

    Advice to ManagementAdvice

    Treat people as you would like to be treated. YOO LAID OFF SOME AWESOMELY GREAT PEOPLE and now everyone left has to clean up the mess and all are numb by what you've done. People are now initials, soon they will be numbers. There is no morale, culture is GONE so you newer managers STOP talking about great culture--you have NO CLUE as you've not been there long enough but you say you know the culture. HA!
    Stressed, no motivation, bad environment for fostering positive attitudes---in this department. Some others are better and management there really does listen. Maybe our managers need to learn from them and het off their high horses and be human!

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Golden Handcuffs are not worth the underhanded politically correct environment with no technical growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer in San Antonio, TX
    Current Employee - Senior Applications Developer in San Antonio, TX

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    Salary and Bonus are good if you are in managements good graces. 15% company contribution to 401K is unbeatable

    Cons

    Stifling Technical environment where soft skills and brown nosing is more important to management than technical performance. Be prepared to always be smiling, and telling them what they want to hear. Honesty is not valued unless it can be given with inappropriate stroking and coddling.

    Advice to ManagementAdvice

    Get Real. Appreciate associates strengths and use them. Stop trying to put people into a mold. Provide challenging work instead of off-shoring and buying it off the shelf otherwise all you are going to be left with is 'yes-men' (can't say that at CapGroup ! not PC!) with baggies of oatmeal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 7 people found this helpful  

    Very disappointed.

    Former Employee - Client Service Representative
    Former Employee - Client Service Representative

    I worked at Capital Group as a contractor (less than an year)

    Pros

    Beautiful and clean working environment.
    Amazing cafe.. They serve breakfast and lunch. The prices aren't bad either.. I never really spent over $5-7.
    Great pay.
    Everyone in my training group was so nice and friendly.

    Cons

    Hours are uncertain. You started off with 32, but management said that hours aren't always set in stone due to the amount of work. If there's not much work that comes in, then they send you home.
    Temp to hire is most likely impossible. My assignment was set for 18 months only.
    Easy to get fired/let go.

    Okay. My temp agency recruiter told me about this job, and told me to come in for an "interview." It turned out to be a group interview (me and the other ladies were unaware) and took about an hour. But it wasn't even an interview! She didn't ask us what we knew about investments and mutual funds...nothing. She just started telling us about the job. We were already hired. Anyway, she started up selling The Capital Group, saying how the building was so perfect and clean (which it was). And told us about the nature of our work. We were to be Client Service Representatives. The position consists of basically just pulling up someone's scanned investment check on the computer, and processing it correctly. It sounds simple, which my recruiter made it seem, but the process can be really confusing. She kept telling us to ask questions as many times as we needed, and that's what everyone in my training group of about 15-20 did. There were two trainers in our room and one was nicer than the other. One was nice, and really did a great job of explaining, but the other one made you feel dumb. Although the other one was nicer, they were basically telling you this stuff like you were supposed to know it beforehand. I'm only 22, how was I supposed to know this in-depth knowledge about investments before!? And training is only two weeks. They pack all this information in, and they expect you to catch on within the snap of a finger. I was there for two weeks, and one day on my second week, my recruiter called me and told me that I had been let go. She said that they said I wasn't catching on as quickly as they'd hoped. For one thing, they need to understand that people learn at slower paces. I know that I can do that work, but they just don't give you enough time. Two weeks is definitely NOT enough to be able to prove yourself. They also don't let you take home any notes! So not only is the work tough, but you can't even take anything home to study. When I went home, that information went out the window. There's no way I could remember everything so quickly. That's just like your teacher telling you you have an upcoming math test, but can't take home any notes to study for it -__-. But I found out that a few other people got cut too, so I wasn't the only one. That was the most ridiculous thing I have ever went thru. It's a whole bunch of fake people working there. They could have pulled us aside in class and asked if we wanted any additional help. What's wrong with them..They could have atleast let us know that we weren't doing well. I thought I was doing great. Sure it was tough, but I asked questions just like everyone else. If that's the case, my whole training group should have gotten fired. There were other people in the room who asked way more questions than I did. I think they were picking favorites. It was obvious who the managers liked in the training group. Whatever.

  9. 2 people found this helpful  

    Not the same company it was 5 yes ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service in Norfolk, VA
    Current Employee - Senior Customer Service in Norfolk, VA

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    Benefits are great and affordable

    Cons

    No consistency in management. Progress depends on who your TM is

    Advice to ManagementAdvice

    Provide positive reinforcement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    It's a Living Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    Good benefits
    Telecommuting options
    Nice cafeteria
    Agile Methodology adoption

    Cons

    Very slow to no upward mobility.
    Very few technologists in mid and upper management.
    The HR Department is the worst HR. One HR lady helping NAD associates talks so much that you will get fed up and rather not seek her out. HR seems to try always play safe and issues bought up with HR are NOT kept confidential.
    The Management Team is in useless meetings most of the day with no productive outcomes.
    Associates are swamped with too many meetings and conflicting priorities.
    Managers are unable to help team members to prioritize their work as they themselves are under immense pressure from Sr Management to do "more with less". Some team managers work very long hours 13+ hours putting pressure on their teams.
    The NAD IT teams are so lean that most people including managers seem burnt out.
    In the NAD IT department the degree and expectation to multitask has reached unacceptable proportions but the NAD Sr Management is unrelenting in overloading the associates.
    When new Projects come up NAD Sr Management instead of properly planning resources will move resources without any thought and without looking into impacts to other projects. Team managers are forced to give up their resources for "strategic projects" and other associates are then overloaded.
    Incompetent people get ahead by "being friends" with the right people in management.
    Most associates seem depressed and find it hard to come in to work but we keep coming back for another day in hell to collect our bonus.
    If there is a living hell you can find it here at CG IT. Can't wait to get out of this hell.

    Advice to ManagementAdvice

    At the rate you are going more and more people will be out on FMLA / Disability or seek greener pastures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Happy to be from Capital Group

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Group full-time

    Pros

    Really nice campus in Irvine. Good salaries, bonuses, and deferred compensation plan. Casual attire everyday. Good level of investment in technology.

    Cons

    The back office functions, especially the information technology organization, tried to mimic the consensus approach to investing of the fund management teams, but never really succeeded.

    Advice to ManagementAdvice

    Be more transparent and candid with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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