Capital Group
3.4 of 5 337 reviews
www.thecapitalgroup.com Los Angeles, CA 5000+ Employees

Capital Group Reviews

Updated May 28, 2014
All Employees Current Employees Only

3.4 337 reviews

                             

76% Approve of the CEO

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Philip de Toledo

(148 ratings)

70% of employees recommend this company to a friend
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    2 people found this helpful  

    Uninspiring

    IT Staff (Current Employee)

    ProsPay, beautiful campus, polite colleagues, great bonuses

    ConsCompany is afraid to make bold moves to change business or operating model. Morale is at a low. Leadership campaigns and various attempts to re-skill people and force formal development planning feels like a checkbox exercise and not one where skills are matched to concrete business needs. Proof is in how many opportunities are only available to outside hires. Internal interviews are granted, but not treated seriously.

    Advice to Senior ManagementDon't be so condescending by giving us statistics of how many great opportunities are available and how many have been filled internally. Everyone can see through the propaganda. There is very limited room for lateral and or upward movement

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    3 people found this helpful  

    It used to be great

    Anonymous (Current Employee)

    ProsMaster Retirement Plan, nice office, some nice associates

    ConsSince the new and "improved" processes have been in place, everyone I know dreads coming to work. Morale is the worst I've ever seen at any job. People with more than 20 years of experience were layed off and replaced with any old contractor off the street. Associates spend their days training new contractors. Management is clueless to what is happening and keeps saying that things are working. There is a double standard about work hours and work ethic. Some people do tons of overtime and are stressed out constantly, while others barely understand their job functions and are rarely at their desks, yet are promoted. HR provides no help in finding quality contractors; they just want you to pick anyone. It used to take a long time to get hired here. Not anymore. It's almost impossible to advance, and now management will just tell you you're doing a different role even if it's not what you were hired to do. I'm surprised there haven't been lawsuits since they are involved in illegal hiring practices since the recent layoffs.

    Advice to Senior ManagementStop talking about the great culture. That's dead. You're driving away the good associates, but that seems to be what you want so you can pay less. You'll start seeing the consequences of all the cutbacks in the end product and in the bottom line soon enough.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Wish I could say it wasn't a waste of time.

    Senior Accountant (Former Employee)
    Irvine, CA

    Pros- Decent Pay
    - Great Benefits
    - Pretty Campus
    - Solid Cafeteria
    - Fairly stable company although they go through massive layoffs when the market tanks the same as everyone else.

    Cons- Company expects everybody to be as emotionally invested in it as though they are traders making big time dollars/dividends even if that employee is just a part of the process and not a revenue driver/reaping the benefits.

    - Unnecessarily secretive regarding company direction and financial performance leading to uncertainty about ones future.

    - Expectations upon associates that exceed compensation.

    - Managerial philosophy that places a premium on "going the extra mile" throughout the company, but in practice it often leads to disenfranchisement when management essentially creates work for the sake of work and looking busy followed by dissenting employees being browbeaten.

    - Management claims to have desire to embrace innovation and new ideas. But in practice this is often discouraged with extreme prejudice. As though they know these things are important to the company's future while at the same time being extremely uncomfortable with the prospect of dealing with the associated ambiguity.

    - Most of the work at the company resembles a glorified production line so it can be very difficult to get time off for a decent length vacation.

    -Promotes VERY difficult to come by.

    -Back and middle office jobs/teams/departments are an absolutely brutal environments. I can't totally ding them for this though as it seems to be the case throughout the rest of the investment management industry as well.

    - If you aren't part of the client facing component you are essentially a second class citizen.

    Advice to Senior ManagementTime to clean house at the managerial level. I would suggest going outside the company and even outside the industry as the need for an entirely different mindset is desperately required.

    Know who you are, embrace who you are. Don't say one thing and do another just because it sounds good and you think it will get you a leg up on the manager across the aisle. Either embrace the spirit of innovation and experimentation your management claims to desire or come to terms with the fact that the company does things by an older operating style than most other places.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Golden handcuffs

    IT Manager (Current Employee)
    Irvine, CA

    ProsBeautiful campus, competitive pay, good retirement

    ConsNo advancement opportunities, lack of diversity (very few minorities in leadership), lack of consistent vision -- many territory wars

    Advice to Senior Managementemployment and advancement practices are questionable making the organization vulnerable to lawsuit for non-compliance to EEOC policies. Also, using attrition as a means of avoiding layoffs will not get you the result you want. What are you doing to retain associates!?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Biggest joke on earth

    Accountant (Former Employee)
    San Antonio, TX

    ProsRetirement benefits were great, medical were better than average back then. Paid for my MBA. Bonuses are great.

    ConsAnyone with an opinion other than management's is branded as a trouble maker. All you are expected to do is come in and agree with management. Don't form your own opinion or step on anyone's toes and you will go far. CG boasts about their work/life balance but god forbid you need to take time off, and they will find a way to make sure you are not meeting expectations and withhold your bonus. I was with the company for more than 10 years and realized that as long as I was unwilling to kiss management's butt, I would never move. So I opted to go somewhere where my opinions and suggestions were valued. Management asks for ideas and then takes the credit for themselves, which in turn lowers morale. The way the layoffs were handled in 2098-2009 were poor at best, and that is the point where I lost all respect for the company.

    Advice to Senior ManagementThere is no need for two levels of management on a team. Get rid of the Team Managers and let the Sr Managers run the department. Too many chiefs and not enough indians

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Private financial company set in their ways, and occasional strange behavior

    Anonymous Employee (Former Employee)

    Proswell financed company, overstaff so you usually have nothing really to do, except tend to their moment to moment whims.

    Consvery consersvative people, stuffy types, bored staff looking for excitement by judging how you will fit into their corporation culture, and judging whether or not you're a fit for them by how much you can can blend in and be as bland as possible.

    Advice to Senior Managementcut the staff so they keep more busy instead of gossiping and looking for excitement by judging and bothering the newbies.

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    1 person found this helpful  

    Interesting...challenging.

    Anonymous Employee (Current Employee)

    ProsReputation of company. Some great people

    ConsAccountability stops at certain level in the organization. The lack of accountability makes movement difficult

    Advice to Senior ManagementVery limited. Long tenure, which is a testament to the company, but bad for advance.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    Good benefits, terrible management.

    Presentation Specialist (Former Employee)
    New York, NY

    ProsGood retirement plan. Salaries aren't particularly competitive within the industry, but fine. Offices are attractive and comfortable. If you get a decent manager (although they don't last long), you can get some good, productive work done, with a minimum of drama.

    ConsToo many managers, with no real work to do. They get hooked on the latest fads they read about, and shove them down everyone's throat; none of which makes the work better, but merely fills time. The managers need to be given real work, not instructed to find busy work that interferes with the real work. During the recession of 2008-2009, the organization, which up to then boasted of loyalty to staff, laid off enormous swaths of people, some of whom had devoted the bulk of their working years to CG.

    Advice to Senior ManagementFire or demote most managers. Give them positions where they have to produce actual work that's relevant to clients.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Not the place for thriving, educated young professionals.

    Senior Client Service Representative (Current Employee)
    Indianapolis, IN

    ProsInternal training, no experience necessary. Free coffee and milk. Cafe on site.

    ConsNo opportunity for advancement. Only "lateral movement" throughout company. Management lacks knowledge and experience. Required overtime nearly every week resulting in 5-10 extra hours. Set schedule that you must follow minute by minute.

    Advice to Senior ManagementStart over. Current management needs a total override. Listen to your employees, decisions that are made by upper management have an effect on call center employees and often times are not the answers to the problems at hand.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Capital Group archaic IT systems and consensus bound decision makers.

    Anonymous Employee (Current Employee)

    ProsNice new offices, grounds and great cafeteria

    ConsStrange Zen consensus conformity culture

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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