Capital Group

  www.thecapitalgroup.com
  www.thecapitalgroup.com

Capital Group Reviews

Updated December 19, 2014
Updated December 19, 2014
380 Reviews
3.5
380 Reviews
Rating Trends

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Philip de Toledo
170 Ratings

Review Highlights

Pros
  • There's a great work-life balance because it's rare for people to take work home (in 44 reviews)

  • They have great benefits like time off is about 21 days I think (in 54 reviews)


Cons
  • Still unable to figure out exactly what senior management did all day at the office (in 30 reviews)

  • Pays less than other alternatives (PE/Hedge Fund) but the work-life balance is fantastic (in 9 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1.  

    PCSIT PIM Private Client Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Irvine, CA
    Current Employee - Developer in Irvine, CA

    I have been working at Capital Group as a contractor (more than 3 years)

    Pros

    CG as a company is amazing.
    Great Campus.
    Money is decent.
    Get to work on multiple platforms at the same time.

    Cons

    Not credit driven
    Intensive politics
    Finger pointer wins
    All work will be dumped on you so Full timers roam around free.
    Micro management at its best.
    Unprofessional behavior.
    Teaming up against one person one by one.
    Always discussing people on their back.
    The goal is "I" should rule and the work is not the focus.
    No respect for team mates and very disrespectful environment. Screaming and shouting is normal, use of abusive language..!!

    Not worth it..!!!!

    Advice to ManagementAdvice

    Get down to grassroot level and see who is really working and who is not.!!

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great office space but little career opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Group full-time

    Pros

    Great compensation, Excellent office space

    Cons

    Company has a disjointed operating style, Little career development and opportunity

    Advice to ManagementAdvice

    Find out what people want and do that; try not too cling so much to the past

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to work for if you have no ambition and don't mind bad management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Group full-time

    Pros

    Competitive salary and benefits. Associates are generally nice and respectful.

    Cons

    Leadership is pretty weak. Some team managers like to play favorites and will only make accommodations for them. Senior team managers are gone for the majority of the day. Mandatory overtime puts a strain on work-life balance and there is no room for advancement.

    Advice to ManagementAdvice

    All associates need to treated equally and senior team managers need to be available when needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 8 people found this helpful  

    It used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Capital Group full-time (more than 10 years)

    Pros

    Master Retirement Plan, nice office, some nice associates

    Cons

    Since the new and "improved" processes have been in place, everyone I know dreads coming to work. Morale is the worst I've ever seen at any job. People with more than 20 years of experience were layed off and replaced with any old contractor off the street. Associates spend their days training new contractors. Management is clueless to what is happening and keeps saying that things are working. There is a double standard about work hours and work ethic. Some people do tons of overtime and are stressed out constantly, while others barely understand their job functions and are rarely at their desks, yet are promoted. HR provides no help in finding quality contractors; they just want you to pick anyone. It used to take a long time to get hired here. Not anymore. It's almost impossible to advance, and now management will just tell you you're doing a different role even if it's not what you were hired to do. I'm surprised there haven't been lawsuits since they are involved in illegal hiring practices since the recent layoffs.

    Advice to ManagementAdvice

    Stop talking about the great culture. That's dead. You're driving away the good associates, but that seems to be what you want so you can pay less. You'll start seeing the consequences of all the cutbacks in the end product and in the bottom line soon enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    Wish I could say it wasn't a waste of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accountant in Irvine, CA
    Former Employee - Senior Accountant in Irvine, CA

    I worked at Capital Group full-time (more than an year)

    Pros

    - Decent Pay
    - Great Benefits
    - Pretty Campus
    - Solid Cafeteria
    - Fairly stable company although they go through massive layoffs when the market tanks the same as everyone else.

    Cons

    - Company expects everybody to be as emotionally invested in it as though they are traders making big time dollars/dividends even if that employee is just a part of the process and not a revenue driver/reaping the benefits.

    - Unnecessarily secretive regarding company direction and financial performance leading to uncertainty about ones future.

    - Expectations upon associates that exceed compensation.

    - Managerial philosophy that places a premium on "going the extra mile" throughout the company, but in practice it often leads to disenfranchisement when management essentially creates work for the sake of work and looking busy followed by dissenting employees being browbeaten.

    - Management claims to have desire to embrace innovation and new ideas. But in practice this is often discouraged with extreme prejudice. As though they know these things are important to the company's future while at the same time being extremely uncomfortable with the prospect of dealing with the associated ambiguity.

    - Most of the work at the company resembles a glorified production line so it can be very difficult to get time off for a decent length vacation.

    -Promotes VERY difficult to come by.

    -Back and middle office jobs/teams/departments are an absolutely brutal environments. I can't totally ding them for this though as it seems to be the case throughout the rest of the investment management industry as well.

    - If you aren't part of the client facing component you are essentially a second class citizen.

    Advice to ManagementAdvice

    Time to clean house at the managerial level. I would suggest going outside the company and even outside the industry as the need for an entirely different mindset is desperately required.

    Know who you are, embrace who you are. Don't say one thing and do another just because it sounds good and you think it will get you a leg up on the manager across the aisle. Either embrace the spirit of innovation and experimentation your management claims to desire or come to terms with the fact that the company does things by an older operating style than most other places.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 7 people found this helpful  

    Golden handcuffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Irvine, CA
    Current Employee - IT Manager in Irvine, CA

    I have been working at Capital Group full-time (more than 5 years)

    Pros

    Beautiful campus, competitive pay, good retirement

    Cons

    No advancement opportunities, lack of diversity (very few minorities in leadership), lack of consistent vision -- many territory wars

    Advice to ManagementAdvice

    employment and advancement practices are questionable making the organization vulnerable to lawsuit for non-compliance to EEOC policies. Also, using attrition as a means of avoiding layoffs will not get you the result you want. What are you doing to retain associates!?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    Biggest joke on earth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in San Antonio, TX
    Former Employee - Accountant in San Antonio, TX

    I worked at Capital Group full-time (more than 10 years)

    Pros

    Retirement benefits were great, medical were better than average back then. Paid for my MBA. Bonuses are great.

    Cons

    Anyone with an opinion other than management's is branded as a trouble maker. All you are expected to do is come in and agree with management. Don't form your own opinion or step on anyone's toes and you will go far. CG boasts about their work/life balance but god forbid you need to take time off, and they will find a way to make sure you are not meeting expectations and withhold your bonus. I was with the company for more than 10 years and realized that as long as I was unwilling to kiss management's butt, I would never move. So I opted to go somewhere where my opinions and suggestions were valued. Management asks for ideas and then takes the credit for themselves, which in turn lowers morale. The way the layoffs were handled in 2098-2009 were poor at best, and that is the point where I lost all respect for the company.

    Advice to ManagementAdvice

    There is no need for two levels of management on a team. Get rid of the Team Managers and let the Sr Managers run the department. Too many chiefs and not enough indians

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Private financial company set in their ways, and occasional strange behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Group as a contractor (less than an year)

    Pros

    well financed company, overstaff so you usually have nothing really to do, except tend to their moment to moment whims.

    Cons

    very consersvative people, stuffy types, bored staff looking for excitement by judging how you will fit into their corporation culture, and judging whether or not you're a fit for them by how much you can can blend in and be as bland as possible.

    Advice to ManagementAdvice

    cut the staff so they keep more busy instead of gossiping and looking for excitement by judging and bothering the newbies.

  10. 7 people found this helpful  

    Good benefits, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Presentation Specialist in New York, NY
    Former Employee - Presentation Specialist in New York, NY

    I worked at Capital Group full-time (more than 3 years)

    Pros

    Good retirement plan. Salaries aren't particularly competitive within the industry, but fine. Offices are attractive and comfortable. If you get a decent manager (although they don't last long), you can get some good, productive work done, with a minimum of drama.

    Cons

    Too many managers, with no real work to do. They get hooked on the latest fads they read about, and shove them down everyone's throat; none of which makes the work better, but merely fills time. The managers need to be given real work, not instructed to find busy work that interferes with the real work. During the recession of 2008-2009, the organization, which up to then boasted of loyalty to staff, laid off enormous swaths of people, some of whom had devoted the bulk of their working years to CG.

    Advice to ManagementAdvice

    Fire or demote most managers. Give them positions where they have to produce actual work that's relevant to clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Not the place for thriving, educated young professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Service Representative in Indianapolis, IN
    Current Employee - Senior Client Service Representative in Indianapolis, IN

    I have been working at Capital Group full-time (more than 3 years)

    Pros

    Internal training, no experience necessary. Free coffee and milk. Cafe on site.

    Cons

    No opportunity for advancement. Only "lateral movement" throughout company. Management lacks knowledge and experience. Required overtime nearly every week resulting in 5-10 extra hours. Set schedule that you must follow minute by minute.

    Advice to ManagementAdvice

    Start over. Current management needs a total override. Listen to your employees, decisions that are made by upper management have an effect on call center employees and often times are not the answers to the problems at hand.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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