Capital Group

  www.thecapitalgroup.com
  www.thecapitalgroup.com

Capital Group Reviews

Updated December 3, 2014
Updated December 3, 2014
378 Reviews
3.5
378 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Philip de Toledo
170 Ratings

Review Highlights

Pros
  • There's a great work-life balance because it's rare for people to take work home (in 44 reviews)

  • They have great benefits like time off is about 21 days I think (in 54 reviews)


Cons
  • Still unable to figure out exactly what senior management did all day at the office (in 30 reviews)

  • Pays less than other alternatives (PE/Hedge Fund) but the work-life balance is fantastic (in 9 reviews)

More Highlights

86 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Vendors galore - if you are really a "long term" company, consider what this is doing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Group full-time

    Pros

    Great pay and benefits
    Very nice office environment
    Excellent colleagues

    Cons

    Overrun by vendors
    Associates feel lost in the shuffle

    Advice to ManagementAdvice

    Consider for a minute how many vendors are upselling you
    Sure, it's healthy to have some outsourcing, but the teams on the ground are well aware that some vendors are delivering little value, creating bloat, and are complacent. You are creating a disposable workforce that lacks motivation to really help you get where you want to go

    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    So much potential...used to be a great place to work now it's semi-good...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Specialist, Senior in San Antonio, TX
    Current Employee - Client Services Specialist, Senior in San Antonio, TX

    I have been working at Capital Group full-time (more than 8 years)

    Pros

    OK place to work, nice environment, most employees are professional. The compensation and benefits are also good.

    Cons

    Very difficult to advance to a management position. Some middle managers over work their high performing associates to the point of having them do their job and not being recognized for it or properly compensated. It is extremely competitive. After working there for almost 9 years as an excellent associate, I should have been promoted to a hirer position. It's very disappointing and frustrating, I am now currently looking to work with a different employer, I feel burned out....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Mutual fund company with former great reputation experiencing mass exodus in shareholder services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Specialist
    Current Employee - Client Service Specialist

    I have been working at Capital Group (more than 8 years)

    Pros

    Benefits, pay is competitive, bonuses

    Cons

    Management is becoming administrative and delegating the task of understanding the business to seniores associates

    Advice to ManagementAdvice

    Work on reestablishing the culture that the company once had. Morale is diminishing and turnover rate is increasing

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Capital Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Trust Account Representative in Irvine, CA
    Current Employee - Senior Trust Account Representative in Irvine, CA

    I have been working at Capital Group full-time (more than 3 years)

    Pros

    Great retirement benefits. Lots of time off.

    Cons

    Limited upward mobility opportunity. Pay is not competitive.

    Advice to ManagementAdvice

    Upper management will only take advice from the next management level.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Conservative company, limited opportunities to move upward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Irvine, CA
    Former Employee - Senior Analyst in Irvine, CA

    I worked at Capital Group full-time (more than 3 years)

    Pros

    People really stick to the core values of the firm. Every discussion revolves around ensuring that shareholders are served well. The integrity of CG associates is excellent, and there is always an effort to ensure that project leaders engage across functions to make the best decisions possible. The company has been around for 80 years, and has earned its reputation as an upstanding long-term investment firm.

    Cons

    Conservatism and team-focused efforts have a dark side: they keep folks from getting things done. I found management often unable to make a decision out of fear that they had somehow not gotten buy-in from every potential party. The 80/20 rule doesn't exist there--you have to run decisions and potential actions by every single person who might be affected. Risk tolerance is zero, which hampers the ability to move quickly.

    Advice to ManagementAdvice

    Empower associates to make decisions and have responsibility/accountability. Lots of smart folks lack opportunities at CG because management is too tied up in details to pay attention and help them develop.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Long time for decisions to be made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in San Antonio, TX
    Current Employee - Associate in San Antonio, TX

    I have been working at Capital Group full-time (more than 3 years)

    Pros

    Great compensation with two yearly bonuses and above normal pay for area. Perks include retirement plan and fee-free access to company services.

    Cons

    IT Leadership is focused on outsourcing jobs. You train your replacements from a third party. IT leadership takes forever to make a decision and the engineering group has more power and influence over IT direction because their director has sold himself as a "technology guy" simply because he brought an iPad to work 4 years ago. The company likes to pride itself on its history to the world but inside its a mommy dearest scenario.

    Advice to ManagementAdvice

    Listen to the concerns of the rank and file. Sills of the future is inferred as look for a new job and get ready to train your offshore replacement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Company went from great to good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA

    I have been working at Capital Group full-time (more than 10 years)

    Pros

    - Tenure based benefits - vacation, bonuses, generous retirement plan
    - Onsite activities such as carnivals, BINGO nights and BBQs
    - Community service days
    - Campus is beautiful, can't beat the surroundings
    - Bonds formed with co-workers

    Cons

    - Senior leadership
    - Shift in top-down culture
    - Lack of innovation
    - Employees feel like they can't voice their opinion when it's different than those who are in leadership
    - Lack of opportunities at senior levels - those who don't belong in senior levels aren't being effectively performanced managed

    Advice to ManagementAdvice

    - Listen to your employees
    - Core values are at risk
    - Performance manage those who are not effectively performing at top levels (senior managers and up)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Capital Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Irvine, CA
    Current Employee - Associate in Irvine, CA

    I have been working at Capital Group full-time (less than an year)

    Pros

    Everyone is very friendly and willing to help. There's a great work-life balance because it's rare for people to take work home.

    Cons

    It's hard to move up and get promotions because someone has to either transfer to another department or quit for a managerial spot to be open.

    Advice to ManagementAdvice

    Culture is great!

    Recommends
    Neutral Outlook
  10.  

    American Funds Shareholder Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Group full-time (more than 8 years)

    Pros

    Benefits, fair compensation, excellent medical/dental/vision, fair paid time off

    Cons

    Flat organization, no room to grow

  11.  

    Staid old style management and very conservative.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Group as a contractor

    Pros

    People and campus are appealing.

    Cons

    Management is slow to respond and competence is questionable

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