Capital One Auto Finance

  www.capitalone.com
  www.capitalone.com
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Capital One Auto Finance Reviews

Updated September 10, 2014
Updated September 10, 2014
74 Reviews
3.1
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Auto Finance Chairman; Chairman and CEO, Capital One Financial Corporation Rich Fairbank
Rich Fairbank
46 Ratings

Review Highlights

Pros
  • Work/life balance for the right groups is great (in 6 reviews)

  • A lot of the rank and file are genuinely good people (in 6 reviews)


Cons
  • Upper management needs to listen to people and don't take others idea and make it their own by tweaking it a little bit (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company, Awful division-Specifically Atlanta Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  Atlanta, GA
    Former Employee - Relationship Manager in Atlanta, GA

    I worked at Capital One Auto Finance full-time for more than 3 years

    Pros

    There are absolutely no Pros!

    Cons

    Good ole boy network. Unqualified managers. Ineffective Senior management. No room to advance. Low pay. Low incentive. Discrimination. Prejudiced. Extremely low office moral. Ran like a slave ship. Don't ever let your children get sick, because you'll have to bring them into work with you!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital One Auto Finance full-time for less than a year

    Pros

    Casual working environment with lots of variety in your daily tasks. Both day and night shifts to fit most schedules.

    Cons

    Located in Northern Tulsa County, bad lighting on streets and most people will work the night shift. Only collections or customer service on premises. Not much room for advancement.

    Advice to ManagementAdvice

    none

    Recommends
  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Plano, TX
    Former Employee - Senior Director in Plano, TX

    I worked at Capital One Auto Finance full-time for more than 8 years

    Pros

    Great training; intelligent employees; strong corporate culture of excellence; very proud to work there; thorough review process which was taken seriously with good feedback and plan for development

    Cons

    political; perception is often more important than reality; too many reorganizations

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Capital One - Home Loans

    • Career Opportunities
    Former Employee - Data Coordinator  in  Plano, TX
    Former Employee - Data Coordinator in Plano, TX

    I worked at Capital One Auto Finance as a contractor for less than a year

    Pros

    Excellent work environment, great team members.

    Cons

    No Cons in the company that I know of.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Capital One is an amazing company to work for with plenty of growth opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Baton Rouge, LA
    Current Employee - Relationship Manager in Baton Rouge, LA

    I have been working at Capital One Auto Finance full-time for less than a year

    Pros

    Associate investment, competitive salary, great benefits, an amazing team

    Cons

    Standing out takes not only effort, but talent and tenure.

    Advice to ManagementAdvice

    I have been fortunate with my management team. Continue investing in your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Funding Fundin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Funding Analyst  in  Plano, TX
    Former Employee - Funding Analyst in Plano, TX

    I worked at Capital One Auto Finance full-time for more than 3 years

    Pros

    Love the environment, people, management, resources, and the constant food they provide.
    It is mostly a fun environment where you can develop yourself and listen to your peers, help your peers and management, strive to learn and reach out to management who will help you establish a good career in the company.
    Great benefits.
    Good pay... Could be a little bit better.

    Cons

    Upper management needs to listen to people and don't take others idea and make it their own by tweaking it a little bit.
    Favoritism in few departments.

    Advice to ManagementAdvice

    Give your unit managers a chance to develop, let them breathe, and treat your associates like people not just another cube.
    Give regular associates credit for their ideas rather than taking their ideas and making it your own.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great culture, great leadership, great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Manager  in  Plano, TX
    Current Employee - Senior Business Manager in Plano, TX

    I have been working at Capital One Auto Finance full-time for more than a year

    Pros

    - Very smart people
    - Great culture
    - Meritocracy (performance based promotions, salary and bonus)
    - Great leadership - esp. with founder still CEO/Chairman
    - Work from home
    - If you do well, the company does well for you

    Cons

    - Work culture does result in "not so ideal" work-life balance, esp. if you want to be in top 5% of your peer group, you have to work hard.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I have not started yet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  Plano, TX
    Current Employee - Applications Developer in Plano, TX

    I have been working at Capital One Auto Finance full-time for less than a year

    Pros

    Work life balance is great

    Cons

    Can't think of any. They are awesome.

    Advice to ManagementAdvice

    Haven't started yet, but they seem very professional.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I've been here 6 years and I've never wanted to leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at Capital One Auto Finance

    Pros

    - The benefits are outstanding
    - The annual raises are a high percentage of your salary
    - Promotions are based on skill and visibility, not tenure
    - The voice of the employee is valued
    - Ideas our encouraged and rewarded
    - The environment is professional and still fun
    - The doors to management are wide open
    - The schedules are fantastic; no weekends and no graveyard shift

    Cons

    There could be more focus put on improving the morale of contingent associates.

    Advice to ManagementAdvice

    Keep up the incredible work! Don't ever forget how valuable your employees are. Don't ever sacrifice the open doors for any other priority.

    Recommends
    Approves of CEO
  11.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Care Associate  in  Tulsa, OK
    Current Employee - Customer Care Associate in Tulsa, OK

    I have been working at Capital One Auto Finance

    Pros

    It's a very good place to work. It is very business oriented but still manages to be a playful and enjoyable place to work. Good people, good pay, and good benefits.

    Cons

    Work can get tedious from time to time but that's almost all jobs. Just general office issues nothing specific to COAF.

    Advice to ManagementAdvice

    Keep up the good work. You guys Rock!!!!

    Recommends
    Approves of CEO

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