Capital One
3.4 of 5 1,358 reviews
www.capitalone.com Mc Lean, VA 5000+ Employees

Capital One Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.4 1,358 reviews

                             

85% Approve of the CEO

Capital One Founder, Chairman & CEO Richard D. Fairbank

Richard D. Fairbank

(664 ratings)

70% of employees recommend this company to a friend
359 Employee Reviews Back to all reviews
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    • Disapproves of CEO

     

    To many changes

    Teller (Former Employee)
    Washington, DC

    ProsGood benefits, okay pay, good hours, holidays off

    ConsManagers are very rude and disrespectful and when you call HR to report them they do nothing and they tell the mangers everything that was said.

    Advice to Senior ManagementDo more reviews on mangement

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Sr Coordinator CAAT

    Customer Service Coordinator (Current Employee)
    Chesapeake, VA

    ProsGreat mission statement and employees are empowered to assist. Feedback is provided through 360 feedback.

    ConsNetworking is what is important. If you are a hard worker and don't network you will not go far in your career.

    Advice to Senior ManagementManagers need training on accepting feedback as well as providing it. Feedback can be viewed as arguing instead of working towards a understanding. Team work is preached but not always achieved.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Iffy.

    Anonymous Employee (Current Employee)

    ProsGreat benefits and Great vacation.

    ConsStuck in your position permanently unless your best friends with management.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Ok

    Anonymous Employee (Current Employee)

    ProsGood benefits. Good people. Lots of perks

    ConsReally large company hard to stand out

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Not much room for advancement

    Teller I (Current Employee)
    Austin, TX

    ProsFriendly, work-life balance, company culture and values, team building allowances, random bonuses, paid training, good products,

    ConsPoor leadership, little room for personal growth, policies change often, high turnover, slow to hire, very few opportunities for advancement

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Company

    Anonymous Employee (Current Employee)

    ProsGreat Benefits pays wells !

    ConsManagement... These district managers hire branch managers that were previously relationship bankers and/or branch managers at other banks, however, you can teach someone to sell but that does not mean that that branch manager knows how to manage people. I would never work in Central Queens

    Advice to Senior ManagementKnow who your promoting or hiring before you put them to be branch managers or leaders in these branches and they do not know how to lead

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Good benefits, bad management

    Fraud Intake Coordinator (Current Employee)
    Tampa, FL

    ProsGreat part time job for students getting through college
    Nice work atmosphere, they always being food
    Up to $1100 monthly bonus

    ConsCall center job, it gets extremely busy
    Expect to be micro managed. Management watches you every second. They even hand out stop watches so you an " ensure" are breaks and time off the phone is counted
    No upward mobility. Company will hire outsiders more often than promoting from within

    Advice to Senior ManagementListen to employees more, the call center feels like a prison.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Great job, little opportunity in Austin

    Anonymous Employee (Former Employee)

    ProsSteady job, great training, amazing coworkers

    ConsNot many advancement opps in Austin

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Exciting but got boring fast

    Bank Teller (Former Employee)
    Rockville, MD

    ProsMedical and dental benefit
    Competitive 401k
    Market rate wages

    ConsUnrealistic and ever changing sales goal
    Limited personal and business banking products

    Advice to Senior ManagementYou need to quickly implement the banking technologies that your competitors already have.

    Yes, I would recommend this company to a friend

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    -

    Anonymous Employee (Current Employee)

    Prosgood culture, benefits, work life balance

    Consthere is politics as is the case with any other company

    Advice to Senior Management-

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Glassdoor is your free inside look at Capital One reviews and ratings — including employee satisfaction and approval rating for Capital One CEO Richard D. Fairbank. All 359 reviews posted anonymously by Capital One employees.