CarMax Reviews

Updated August 19, 2015
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CarMax President, CEO, and Director Tom Folliard
Tom Folliard
152 Ratings

Pros
  • The best thing working at CarMax was the work life balance if you are a Manager (in 28 reviews)

  • Part time is better than full time because you don't have to go to all the meetings/huddles (in 38 reviews)

Cons
  • The work-life balance in IT is significantly oversold (in 25 reviews)

  • actions of others like sales consultants will sometimes fall on you although you had nothing to do with it (in 52 reviews)

More Pros and Cons

203 Employee Reviews

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  1. Helpful (1)

    Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Antonio, TX
    Former Employee - Sales Consultant in San Antonio, TX

    I worked at CarMax (More than a year)

    Pros

    The biggest thing I took away from Carmax was their training. I've taken aspects of the training and used it in other ventures.

    Cons

    Can be a place of micro-managing. With several different managers, messages can get confusing.


  2. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Dallas, TX
    Current Employee - Operations Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Solid Company! Very good at what they do!

    Cons

    Newer associates have no Automotive background and take quite a bit of time to spin up before they can make team contributions. Focus on hiring some people with some background in the business and or retaining associates/managers that got the company to where it is.

    Advice to Management

    Focus on the Associate and they will take of the customer.


  3. Buyer Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule and great people to work with. work inside and outside so you are never bored. I love this job.

    Cons

    You sometimes have to work in the rain and when it snows you have to push snow off all of the vehicles.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance. Integrity. They care about their employees. I have fun at work. I enjoy going to work every day.

    Cons

    Salary is not as good as competition.


  6. Management Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at CarMax full-time

    Pros

    Freedom in work schedule, great human resource experience

    Cons

    No direct path for promotion ladder, must choose a department to grow within company


  7. Business office associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax part-time (More than 5 years)

    Pros

    Good company that values its employees and customers.

    Cons

    uneven workload for associates

    Advice to Management

    Business office management doesn't evenly distribute the work load, running paper work, appraisals...etc. they acknowledge that some associates do nothing and spend time on their phones therefore other workers have to pick up the slack.


  8. Buyer's Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer's Assistant in Oklahoma City, OK
    Current Employee - Buyer's Assistant in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax (More than a year)

    Pros

    Great work environment, very professional, helpful and respectful staff!

    Cons

    Opportunities for growth are somewhat limited.


  9. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Ontario, CA
    Current Employee - Sales Consultant in Ontario, CA
    Recommends
    Positive Outlook

    I have been working at CarMax full-time (Less than a year)

    Pros

    Great work environment. The company treats the employees really well and there's always room for advancement

    Cons

    Bitter sweet way to make a living.


  10. Fortune 500 company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Roswell, GA
    Current Employee - Sales Consultant in Roswell, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Good training good people to work with your training is continuous and you constantly get feed back of what you did right and what you need to improve on.

    Cons

    You cannot crack people like normal dealerships. Everyone is too nice like your in some weird version of the twlight zone

    Advice to Management

    Keep it up


  11. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great company, benefits and pay.

    Cons

    Long hours. Not that bad though



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