Care.com Reviews

Updated March 24, 2015
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4.0
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Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
2 Ratings

5 Employee Reviews

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  1. 4 yrs in the making, great company, great experience. Working here helped leap frog into the next adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BD, Sales in Waltham, MA
    Former Employee - BD, Sales in Waltham, MA

    I worked at Care.com full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture is terrific, it's true, you have to put into it to get something out of it. Employees help define the culture. HR staff is terrific and really promote open door policy. If you don't take advantages of the people around you than you are missing out. You may have to seek out help, guidance in finding your career path, it will not be handed to you...but nothing is. Very friendly, inspiring people to work with and surround yourself with.

    Cons

    Career paths are not always clear. Make sure you are communicating at all times with your manager about goals and personal career path. Have clear objections, understand your role and what is expected of you...if you don't know, ask.

    Advice to Management

    Continue listening to employees, promote creation and outside box thinking. There is always room for improvement and outside voices should be heard, even if they are not directly tied to that particular internal group.

  2. Helpful (3)

    Great service for the self-employed!

    • Comp & Benefits
    Current Employee - Tutor in Columbus, OH
    Current Employee - Tutor in Columbus, OH

    I have been working at Care.com part-time (More than a year)

    Recommends
    Recommends

    Pros

    I love the fact that the clients and tutors are prescreened.

    Cons

    I wish people would be more specific in the scheduling area.

  3. Example

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Babysitter in New York, NY
    Current Employee - Babysitter in New York, NY

    I have been working at Care.com full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Website is good for caretakers.

    Cons

    Nothing bad to say about it.

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  5. Helpful (1)

    Great flexible work option for stay-at-home moms

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Care.com part-time

    Pros

    They offer a flexible schedule, ongoing training and support. You definitely feel like part of a community even though you are working remotely, which is very rare.

    Cons

    Unfortunately for me the salary was too low. I know as a general rule it's hard to find good paying, work-from-home opportunities. But I probably would have stayed with them longer if I were making more.

    Advice to Management

    Continue making yourselves available to employees. That level of support is appreciated.

  6. Helpful (6)

    Great Company, Great Services, but Lacking in Hiring Knowledge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at Care.com full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly staff, great leadership team, fantastic employee benefits, good hours, nice new office.

    Cons

    I think they were so quick to hire someone for their posted position, they didn't focus on what they really needed and instead just hired someone that they "thought" would fit. Instead, they needed something different, and I was let go after about 90 days. My skills in certain areas were a perfect fit, however in one big area they were not, and unfortunately that was enough for me to be let go. Also, they expect you in the office 45-50 hours a week, plus my position included working nights and weekends on top of that. It's a struggle to find a work-life balance when you work that much.

    Advice to Management

    I was the third person hired for that position that didn't work out. I think they need to re-evaluate what they need before they hire again. This could go for all positions, it's important to hire smartly.

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