Career Education
2.6 of 5 157 reviews
www.careered.com Schaumburg, IL 5000+ Employees

Career Education Reviews

Updated May 23, 2014
Career Education – Schaumburg – “The CEC HQ”

All Employees Current Employees Only

2.6 157 reviews

                             

23% Approve of the CEO

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Scott W. Steffey

(22 ratings)

31% of employees recommend this company to a friend
24 Employee Reviews Back to all reviews
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    1 person found this helpful  

    -CTU Online: Good opportunity for Entry-Level Sales Position with Room for Advancement-

    Associate Student Manager (Former Employee)
    Downers Grove, IL

    Pros-Starting salary is fairly decent for and entry-level employee
    -Support and training is readily available
    -Work environment promotes team focused environment.

    The school I worked for was Colorado Technical University OnlineThere are many other pluses, but those are the basics that somebody entering an entry-level position should be looking for. The company has undergone many developments due to Department of Education regulations and standards that have affected for-profit institutions industry wide. That being said, I was unfortunately a part of the mix of employees that were let go due to quotas.

    There is an intense training that each employee completes, you are placed on a team and the staff typically welcome all newcomers (there usually are a lot due to attrition). I don't think that there is a high turnover due to the type of work, pay, benefits etc., I believe completely that it is because a lot of young employees derive from the "entitlement" generation and have unrealistic views of what a sales position is going to be.

    CEC offers a lot of opportunities and I was promoted a few times within a few years, the difference between myself and others is that I was not a recent college graduate that had a skewed view on how the real world works. Here's the thing, in sales, any type of beginning level, there are going to be the following: Weird work hours, lots of turnover, constant training activities, a budget you have to hit, and high expectations of work production and results.

    The main problem I witnessed with a lot of employees was that they did not want to be on the phone, cold or warm call, and felt that because they recently received their degree, that means they can pay more attention to social media and sending text messages instead of working hard.

    Cons-High turnover leads to fear, low morale, and a "who's leaving next" mentality
    -Politics throughout the office (but that is expected anywhere in Corporate America)
    -Team placement involves too many number related categories

    The old phrase goes, "If it ain't broke, don't fix it", unfortunately CEC does this frequently and especially at CTU Online. If there is a team or group of team members that work well with each other, or certain members of management.....then leave them be!

    One of the issues with a lot of employees was the fact that you switched teams constantly. Some liked it some didn't, they eventually changed it to a annual "tour bid" with a team when it was previously six months. Either way, the frequent tossing around of workers didn't meld well with a lot of folks, especially myself. My team was one of the top producers and the best people were split and some were kept and it was never the same. Often times the best talent would be wasted because they would move team to team and not fit well as previously experienced.

    Advice to Senior Management-Utilize the talent that is in front of you! A lot of people wanted to advance or work extra but management was more concerned with their own numbers rather that employee satisfaction.
    -Politics is expected, but upper-management needs to control favoritism when it leads to a few exceeding budget and others are terminated.
    -Managers should receive "Change Management" training because for the most part, the leaders did not lead well while the company was overhauling its structure.

    Yes, I would recommend this company to a friend

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    Very friendly environment for those not working in admissions

    Finance Intern (Current Employee)
    Schaumburg, IL

    ProsCasual Fridays
    Young workforce
    Great Leadership Team

    ConsFor full-time employees:
    *Could do a better job in 401k matching
    *Could be more generous with vacation days for new employees

    Advice to Senior ManagementContinue improving the brands. Reward talented admissions employees to help with employee retention rates. Continue working driving an ethical culture. Things will continue to improve.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Worked there

    Manager, Internal Audit (Former Employee)
    Chicago, IL

    ProsGood work environment
    Good leadership
    Challenge=no boredom

    ConsChanging policies but that is due to government enforcing new rules on private and posy secondary education

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    Overall a good place to work

    Admissions Advisor (Former Employee)
    Schaumburg, IL

    ProsExcellent benefits
    Decent pay
    Opportunity for advancement

    ConsLittle advance notice of changes and generally not informed of reason for changes

    Yes, I would recommend this company to a friend

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    Culture is shifting and appears to be focused on improving employee engagement and compliance. New interim CEO

    Anonymous Employee (Current Employee)
    Schaumburg, IL

    ProsNew leadership is strong; good pay and benefits and is focused on developing a real strategy. new CEO is providing strong leadership and decision making. Focused on students, compliance and employees.

    ConsHigh turnover which is starting to get better. New compliance overhang which is being resolved with students in mind.

    Advice to Senior ManagementFocus on employees and reduce turnover; deveop and communicate and effective strategy and engage people on execution. Develop employees and they will stay.

    Yes, I would recommend this company to a friend

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    great place to work

    Senior Advisor (Current Employee)
    Chicago, IL

    Prosgreat training progam with lots of follow ups

    Consalways changing the structure with little notice

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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    Company still meeting goals, paying bonus from 2010

    Anonymous Employee (Current Employee)
    Schaumburg, IL

    ProsFlexible work hours, good pay and benefits. Top level mgmt doing a good job. New office is top rate.
    Company has no debt.

    ConsOften hectic IT work pace, slightly short staffed (what company isn't today). Concerned company doesn't pay severence if they prefer to let somebody go (put them on probation = better leave on your own, dummy). Would like to see more US citizens working in the dept (may contractors from overseas, not good when we award IT degrees).

    Advice to Senior ManagementBelieve CEO Gary and his group have really worked to 'cleanup' any unethical behavior concerning what's told to prospective students. Gary certainly was the right person to head up CEC.

    Yes, I would recommend this company to a friend

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    Rules and Regs

    CPC Processor (Current Employee)
    Hoffman Estates, IL

    ProsThe current co-workers make it much more enojoyable to get through the work day. The pay is good for the current market. If you choose the PPO the benifits are fabulous.

    ConsVery tedious job. There are a lot of rules and regulations that need to be met by the department of education. We now have a system in place to meet those rules and regs it worked very well at first but now it seems to be biting us in the rear right now. If we make a small mistake (that is not a fedral issue) we get a finding. Now every single minute of your work day is making sure that you do not get a finding. It has taken the fun out of the job.

    Advice to Senior ManagementManagement has greatly improved. There is still some issues with what the schools want and what we need to have, but I don't think that we will ever see eye to ey

    Yes, I would recommend this company to a friend

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    Good place to begin career

    Career Services Representative (Former Employee)
    New York, NY

    ProsTraining; Human resources; Incentives; Benefits; and Location.

    ConsLong Hours; in-compatible supervisors; and quotas

    Advice to Senior ManagementTreat staff and customers (aka students) with respect

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    Great Place to Work

    Advisor (Former Employee)
    Chicago, IL

    ProsGreat people, good experience, and nice first job to have straight from college. Glad that I had the chance to.

    ConsEmployees are micro managed, promotions are not always fair, the trainers change their methods once every two weeks. Needs improvement and consistency.

    Advice to Senior ManagementTake some time to develop an effective strategy and stick to it. Also be confident with the process, there are way to many do's and don'ts.

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Glassdoor is your free inside look at Career Education reviews and ratings — including employee satisfaction and approval rating for Career Education CEO Scott W. Steffey. All 24 reviews posted anonymously by Career Education employees.