CareerBuilder

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CareerBuilder Reviews in Chicago, IL

466 Reviews
3.7
466 Reviews
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CareerBuilder CEO Matt Ferguson
Matt Ferguson
389 Ratings

Review Highlights

Pros
  • Work life balance is really good, I never saw people burned out from overwork (in 39 reviews)

  • Great benefits with tons of learning opportunities (in 36 reviews)


Cons
  • I witnessed mediocre sales reps who sucked up to the Sales Director and move from sales (in 22 reviews)

  • Work Life Balance did not exist - neither did a true career path (in 7 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    The Good, The Bad and The Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at CareerBuilder full-time (more than 5 years)

    Pros

    This is a great company to learn how to sell, call 120 people a day and learn a great industry.....all while working in a young hip hop work place with a ton of benefits. The healthcare benefits, college, and transit programs were top notch. Having a chance to have a place in the world where you get to put people back to work is truly rewarding.

    The T1, T2 and T3 training is truly unmatched by any other sales group

    Cons

    You will enter a sales role in which the true value of selling what a client wants is thrown out the door and be forced and or rewarded to sell products that the executive team wants you to sell. The flavor of the month will at times switch to flavor or the day, which is all micro managed by your manager who has the ability to listen to every phone call you make.

    The comp plan is very hard to get used to if you have any financial responsibilities, but because everyone is under 27 years old CB (CareerBuilder) leverages that workforce who don't truly care about long term career plans or money. As a slap in the face, CB will bring in a financial consultant to tell you how to manage a paycheck that is 50% less than what your industry competition is paying. Yes, Monster will pay you $60k plus bonus when CB will only pay $30k plus bonus. Linkedin, Simplyhired, Indeed and ADP will all pay almost double for a starting salary.

    If you make it more than 9 months, the 4th quarter payout of the comp plan will finally pay what it needs to. Each sales division is also set up differently. Enterprise is set up on revenue so you get paid when your clients use the product..........thus you will force your clients to post jobs when they don't need to, with clever training seminars to tell you how to create that talk track.

    If you get a job, make sure you make your manager and every equal or greater manager in the company as your friend. Nepatism is top of mind at this company.

    Advice to ManagementAdvice

    Many of my coworkers believed and wanted to convey the following but true candid feedback is never welcomed at CB but only viewed that you were not part of the team. It is sad that managers see it as that rather than a way to truly become great.

    1. Change the comp plan / account base growth plan so that reps can stay in a sales role with the same book and territory. This will allow customers to have the same rep for more than 6 months and truly grow win win relationships....Instead you have bread an internal thought process that after 1, 2 and maybe 3 years, the most successful reps are forced to leave their role or be fired or make no money. This is so common that reps will do WHATEVER IT TAKES to win and hit thier number. You have lost the equal amount of business since 2004 that you have brought in....This may be a factor

    2. Protecting bad managers and bad sales people will only hurt you in the end and you will never truly grow from good to great. You are very top heavy in your management for the ROI that they bring to the market, teams and overall growth of the company. Salesforce can truly allow you to stop micro managing and reduce manager headcount as most of the leaders just look at data anyway. Rarely are they ever helping a salesperson get better and improve their craft. It is okay and actually very healthy to bring in new management to multiple segments of the business. Mark Landwer is a great example of this. STOP promoting or pushing great sales people into leadership..............they don't want it but it is their only option.

    3. It is great that SaaS is a offering however, selling sticky products at 90% discounts without proper training or to just hit a number will ruin your name as a quality player in that space. You cannot scare or force reps to sell such items as they will sell them unethically................BUT maybe you don't care as the technolgy is sticky enough that the client will stay and your 100% turnover rate in sales will continue.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Chicago, IL
    Former Employee - Sales Representative in Chicago, IL

    I worked at CareerBuilder full-time (more than an year)

    Pros

    It's a great entry level job, if you can sell the overall pay isn't horrible either.

    Cons

    I don't even know where to start. I never missed goal, but felt like I was being pushed out the door as soon as I started. My boss kept talking about how CB has turnover, and that I needed to do better everyday to keep my job. I could see if I wasn't keeping up great activity or missing goal having those conversations, but it made me incredibly uncomfortable.
    My team went out almost every night, and since I don't drink & have a kid at home, I usually opted out. I got pretty well told off by my manager of that one, and was told I wasn't a team player.

    Advice to ManagementAdvice

    It's not a popularity contest. Higher and promote the best people, not who you like. And you need more experience in management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    I've worked there a long time and I've learned its a boys club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL

    I have been working at CareerBuilder full-time (more than 3 years)

    Pros

    Pros
    - Pay is decent once you get to quota- which is near impossible unless your lucky a find company that wants to grow by 300-400 percent and wants to spend all that with you
    - Happy hours are fun, except do you really want to spend every waking hour with your coworkers
    - Training is okay, except that its always the same, it feels like its there to justify someones job

    Cons

    Cons
    - So many to list
    - Compensation until you get to quota
    - useless trainings (any reason to pull you off the floor)
    - unrealistic quota expectations; growth in accounts should be expected however the CEO said it himself "we lose as much as we grow" So how about better pay for maintaining accounts and large bonuses for bring in new business
    - Better support for sales; its a mess right now. We have to go through cues to get support for accounts, which takes time. Then rather then getting what you need support has an agenda of stuff they need to complete in order for them to be compensated.
    -Accountability over managers; Most managers are morons while others are down right horrible, there are far & few managers that are both bright & respectful

    Advice to ManagementAdvice

    1- review compensation- CB pays the smallest base in the industry- Glassdoor, Linkedin, Salesforce, Monster all pay a lot more
    2- review philosophy- Instead of throwing insane Christmas parties or zone parties give employees bonuses
    3- Understand that more audit/manager reviews need to be put in place and leadership needs to see the results. Bad managers are everywhere in CB, they're toxic horrible people that bring down your day instantly- Get rid of them, or at least let people say something without fear of losing their job in a survey or something

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    If you like drinking Kool-Aid and being managed by phony leaders, this is the job for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Executive in Chicago, IL
    Former Employee - National Account Executive in Chicago, IL

    I worked at CareerBuilder full-time (more than 3 years)

    Pros

    You're selling air, essentially, so there's that. Great perks because it's privately held. Expenses galore. especially for Nationals.

    Cons

    Self-proclaimed leaders who don't know the first thing about running a successful sales force, unrealistic quotas and sales performance expectations, surrounded by little, to no talent, worst comp plan in the history of sales, products do not perform, LinkedIn is owning them in every way, don't know if they're a job board, a branding/advertising company or a software company. The list goes on...

    Advice to ManagementAdvice

    Fire every VP and President - all they do is golf and expense personal things anyway, not grow the business or do anything worthwhile. Pay attention as to why top performers are leaving (in droves), fix your pathetic comp plan and hire challengers, not option presenters. Oh, and effective leaders. That would help too.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL

    I worked at CareerBuilder full-time (more than 3 years)

    Pros

    - If you're in management, it's a great place to be.
    - Location in Downtown Chicago is perfect for commuters
    - Matt Ferguson (CEO) is a great leader
    - Yearly Kick-off is very cool. Some great speakers like Bill Clinton, George W. Bush..etc.

    Cons

    - I worked there for 4 years. Worked my way up from inside sales, to management, to senior outside sales (which is still basically inside sales). In each role, I was a top performer, exceeding expectations and rapid promotion. However, one bad November and December that put me at 98% of my number, put me out the door. Let go.

    - Employee moral is a joke. Everyone just complains about their manager, but nothing ever happens. Then that person who complained about the manager suddenly becomes a manager themselves and end up doing exactly the same things they had just complained the old manager was doing.

    - No such thing as a bad year, let alone a bad quarter - you're fired if that happens.

    - POPULARITY CONTEST. If you're not in the "in" crowd, you won't be moving up very quickly.

    - If you have a family, not really a place for you (unless you like jobs w/o security).

    - Time off. They give you typical time off (vacation/pto/sick..etc), but if you use them, you're pegged as the person who doesn't want to be there. I never used any of my vacation for two reason. 1. Didn't want to seem like I wasn't "gun-ho" CB. 2. You miss some time, you might have a bad month.. do that, you're fired.

    - Many of the managers are terrible. There are some great ones, no doubt.. but most are scrubs. Once they move into a sales role, they act on formality and lose touch of what it's like as a sales rep.

    - I gave my life to CB, sold more that $6.8mm and all i got was this lousy pink slip.

    - Didn't realize how poor the pay was until I left and got another job.

    - Apparently the "cool executives" aren't very cool at all. Not uncommon for them to "be close" with their female employees.

    Advice to ManagementAdvice

    Managers in VBU and Middle Markets over AE's & SAE's should only be allowed to stay in a manager role for 12-24 months, then it should be required to go back into sales as they lose touch of their teams.

    For an organization that pitch includes the phrase "your most important asset, your people", you certainly don't practice what you preach. I know I know.. you take them on a Trip - some things are worth the price.. and if you didn't go on the trip, you'll be fired in 6 months anyway so start looking!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Hold onto your hats.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing Manager in Chicago, IL
    Former Employee - Marketing Manager in Chicago, IL

    I worked at CareerBuilder

    Pros

    It was great to be able to say that I worked there. The reputation was great. It was also easy to get to in the Loop.

    Cons

    It was like a whole bunch of college kids working together in a pressure cooker of sale sales sales. Instead of seeing the skills and talent in people that might be able to do more than they were asked for, they looked down on you if deadlines were not met. Even if the reason for not meeting them was because you discovered that how you were doing it was not going to work.

    Advice to ManagementAdvice

    Take a moment and see it from the level of the person you are speaking to. It is not always the same in the trenches as it is in the management office.

    Doesn't Recommend
    No opinion of CEO
  8. 3 people found this helpful  

    At least it is easy to apply for other jobs while at work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sag Representative in Chicago, IL
    Former Employee - Sag Representative in Chicago, IL

    I worked at CareerBuilder

    Pros

    The benefits are pretty good.

    Cons

    The quality of leadership is very poor. You are basically just a number and if you are not a drinking buddy you don't have a chance. This is not a sales job but one were you have to either get lucky or your "boss'" roomie. For 12 bucks an hour, this job is not worth it.

    Advice to ManagementAdvice

    Ha Ha, Sr. Management, that is an oxy moron in this company.

    Doesn't Recommend
    Approves of CEO
  9. 4 people found this helpful  

    Pay Not Worth Low Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - National Account Executive in Chicago, IL
    Current Employee - National Account Executive in Chicago, IL

    I have been working at CareerBuilder

    Pros

    The sales jobs pay well but the new people they're hiring aren't making nearly as big a base.

    Cons

    The sales management is untrained and inexperienced in management practices. This really applies to both mid-level management and senior sales leadership. The feeling at the company, at least within the Enterprise division, is a real good ol' boy network. If you are one of the "chosen ones", then your career may flourish. If not, you better look for a new job. This is regardless of your performance against quota. The company is firing a lot of people across the company. Times are scary at Careerbuilder.com.

    Advice to ManagementAdvice

    You need to hire someone with senior leadership experience outside of Careerbuilder.com to lead your sales team. Your organization is far too incestuous with employees only promoting their friends and lovers. You need to keep the people over 100% of quota and those who have loyalty from their customers. If you want to clean house, be more subjective about who you fire.

    Doesn't Recommend
  10. 3 people found this helpful  

    Get ready to work FOR hypocrital 20 somethings....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Gruntled. . . in Chicago, IL
    Current Employee - Gruntled. . . in Chicago, IL

    I have been working at CareerBuilder

    Pros

    To learn the basics of sales and to get good benefits. But my advice is start looking the second you get the job.

    Cons

    Management is made up of pompous 20 somethings who preach about acting professionally, but will get wasted at company events and dance on tables (literally)

    No professionalism...the only way to make it is to kiss the a** of your 24 year old boss.

    Not much room to grow unless your boss quits.

    They dont care about you...they only care about work and money. And to have your immediate supervisor act like that? Hideous...

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    No opinion of CEO

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