CareerBuilder

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CareerBuilder Reviews in Chicago, IL

Updated December 10, 2014
Updated December 10, 2014
466 Reviews
3.7
466 Reviews
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CareerBuilder CEO Matt Ferguson
Matt Ferguson
389 Ratings

Review Highlights

Pros
  • Work life balance is really good, I never saw people burned out from overwork (in 39 reviews)

  • Great benefits with tons of learning opportunities (in 36 reviews)


Cons
  • I witnessed mediocre sales reps who sucked up to the Sales Director and move from sales (in 22 reviews)

  • Work Life Balance did not exist - neither did a true career path (in 7 reviews)

More Highlights

21 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Use to be great, but has quickly fallen from grace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CareerBuilder full-time (more than 3 years)

    Pros

    Good place to start a sales career, as they will take about anyone who applies for the inside sales role. The training is great too, and will help you get the year experience you need to apply to other organizations.

    Cons

    When I started it was great to be able to make an impact on companies I worked with by showing them the value CareerBuilder provides as a job board. By the end of my 4th year though, I found myself being forced to sell "saas" products to companies in order to keep from being fired. Most of the time these software solutions did not work, and were not wanted.

    I watched people come from other organizations after being sold the dream of CB, only to be put on plan after 3 months because they had a bad book of business and were slated to be fired. When you are doing well they will love you, but when you wake up tomorrow, you quickly realize that no one cares what you did the previous month.

    Advice to ManagementAdvice

    Put people in Director level positions that people WANT to work for. Respect should be earned, not demanded.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    One of the least stable jobs I've had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CareerBuilder as a contractor (less than an year)

    Pros

    I felt I was well paid here, for the work I was doing. There was occasionally some free food, lying around.

    Cons

    I worked here as a contractor. Me and my coworkers for the most part all worked roughly 40 hours a week. In all modesty I don't think I've ever been so good at a job, while at the same time being so scared I could be fired. I eventually quit, because they were one by one, letting my coworkers go with a weeks notice. Very typical corporate indifference to the well being of it's employees.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Great compensation, but not a solid structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at CareerBuilder full-time (more than an year)

    Pros

    Awesome coworkers. Young and energetic atmosphere. A lot of opportunity and great bonuses you can make a lot of money straight out the gate.

    Cons

    Management is inexperienced and pretty much anyone from within has the opportunity to lead a team, even with no track record of success themselves or leadership skills. Promotions are not on a performance basis. You can interview with a manager on a higher team at any point and promotions are chosen politically. If you're "popular" you have more opportunity than if you are a top performer who doesn't mingle with everyone.

    Advice to ManagementAdvice

    Stricter attention should be paid to who you are putting in management. A great leader should be someone who has been successful in the sales role themselves first, not someone who is looking to try something new as an experiment. Promoting off of reps results should be first and foremost.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Systemic Issues Cause Ripple Effects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CareerBuilder full-time (more than 5 years)

    Pros

    Benefits are really good
    Culture is fairly relaxed

    Cons

    1. Product development leaves much to be desired. Product owners have a half-baked ideas that are quickly pushed through production, not properly QA'd, they're filled with issues and bugs, and there is no work done to determine how products that are interdependent will function together.
    2. For a company that is moving to a "tech focus", the only people who are still properly compensated are sales, which means the best operations teams and developers are leaving for better opportunities.
    3. Initiatives are passed down from upper management without thinking through the consequences of how these new programs will affect other parts of CB's business, which makes it difficult to trust senior leadership.
    4. There are core issues with how accounts and teams are set up. We don't have enough operational resources, so those teams are getting burned out and leaving. In regards to account management, those teams are poorly trained, unreliable, and turn over quickly so their familiarity with accounts is lacking.

    Advice to ManagementAdvice

    1, Figure out your priorities. You can't be a tech company where the focus is developing the best products and services, and be a sales company where the focus is cramming a poorly slapped together "solution" down your client's throats.
    2. Compensate your people better. The market is better, as you keep saying, and paying your best operations people 30-40% below market value isn't going to cut it if you want competitive products and services.
    3. Change the configuration of teams to better reflect what the business needs versus what is already in place.
    4. Disciplined freedom causes variety and variety is a killer to business because it is not scalable, it cannot be measured (because it is an outlier), and it costs more money. Custom solutions need to be a thing of the past unless compensated accordingly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 5 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager - Recruiting in Chicago, IL
    Current Employee - Project Manager - Recruiting in Chicago, IL

    I have been working at CareerBuilder full-time (more than 3 years)

    Pros

    Do not get me wrong. It is a great environment to work in because all of the employees and around the same age (25-35) and it is a very social group.

    Cons

    I am writing a "dissatisfied" review because this company will not pay you what market value is if you are in operations. They only care about the sales force, so if you are in sales i say go for it! On the operations side, almost everyone is ridiculously under paid and they know it and do not care. I work for the recruiting division called Personified and we have are losing people to different companies by the fistful. In the last two months, are top talent has been leaving the company at least 1 a week, usually two. The bosses keep calling us in to meetings to find out why everyone is leaving and there is only one answer. We are under paid. Honestly, a minimum of $10k underpaid. When we tell them that is why people are leaving, all they (bosses) ever say is, " well if they are just leaving for money they wont be happy and they'll regret it. Well you know what. Not a single person has yet. They will not acknowledge that the pay is an issue and it is pissing everyone off. When I hangout with my coworkers, which I do often (like i said the other employees are great) it could be ten of us out and 8 are complaining about pay and threatening to walk out the door any minute, they just do not have a job lined up yet. Management will not listen and CareerBuilder will not allocate more money for Operations. It is infuriating.

    Advice to ManagementAdvice

    Honestly pay people what we are worth. We do not even want much because i like my job, i just cannot sustain on this paycheck! The sales may get the deal signed, but it is your ops teams that make sure the product they sold WORKS!

    Doesn't Recommend
    Approves of CEO
  7. 4 people found this helpful  

    Going Down Hill FAST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Executive in Chicago, IL
    Current Employee - Major Account Executive in Chicago, IL

    I have been working at CareerBuilder full-time (more than an year)

    Pros

    - Great People
    - Exceptional Training
    - Amazing pay IF you crush it
    - Innovative

    Cons

    - Sales is lead by total fear tactics - Most feel thier job is always threatened
    - The company has ZERO loyalty to tenured employees. A guy who had made president's club 5 or the last 6 years was let go after a few bad months of revenue production
    - Extremely high turnover
    -Constant reorginization
    - UNREALISTIC GOALS unless you are given a good "book of business"!
    - Mass voluntary exodus of top tenured sales talent over the past year leaves you wondering
    - Sales morale so low that they stopped all satisfaction surveying
    - Middle management (Director level) is a JOKE. Most haven't sold since the company was selling just job postings so they have NO CLUE what it takes to sell the SAAS solutions the company has now.

    Advice to ManagementAdvice

    The constant churn you are creating for sales is HURTING your business. Your top performers are those with tenure but you are so quick to kick newer folks to the curb when they don't hit their number for a month or two. Put two and two together...if you want to sell in the SAAS arena, you need to keep people around long enough for them to learn the solutions and build relationships with clients.This space is NOT the quick transactional sales cycle that you experienced slinging postings in 2006! You actually need to get to know a would be customer and understand their process and problems to properly position a solution.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 3 people found this helpful  

    worked there 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Chicago, IL
    Former Employee - Sales Representative in Chicago, IL

    I worked at CareerBuilder full-time (more than 10 years)

    Pros

    good career path with opportunities to be promoted
    provide top notch sales training
    amazing CEO that you can really believe in and trust
    great company for new grads to start out at

    Cons

    The culture has changed dramatically over the years and they don't really care about their employees anymore. Sales salaries are 50% less than current market rates. Mid level leadership is horrible. Clients complain because accounts change reps so often, it is very difficult to build a relationship with a client and earn their trust. Clients feel each new rep just calls them to pitch them the product "flavor of the month". Mass exodus of talent in recent years - many visionary and innovative managers, higher level leaders, and top performing sales reps have left the company in the last 2 years. This is never a good sign!

    Advice to ManagementAdvice

    Get back to basics. Start caring more about the experiences you are giving your clients. We used to say the people and sales reps were the #1 differentiator between CB and the competition. The constant reorganization of groups and movement of accounts has really hurt your reputation and made clients view you as a vendor not a business partner.

    Pay your employees what they are worth! Everyone I know that's left is making twice as much at their new job.

    Middle management needs to realize that loyal long term employees are valuable to the organization and that you should do everything you can to try to retain them.

    Take a long hard look at the sales managers that you have in place. People don't quit companies they quit managers. If you are seeing high voluntary turnover in a group or on a team that should be a red flag that there is a problem. Directors should be evaluated and held accountable for this as well, team managers follow their leaders direction.

    Culture isn't what it used to be. Teams aren't competitive and people aren't happy to be there. Take a day to really walk the sales floors and look and listen. People mope around and have frowns on their face. People are defeated and don't feel they can win anymore. The energy and attitudes are very negative.

    Change needs to be implemented now before you loose more top talent.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Energetic environment-- but overall little opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at CareerBuilder full-time (more than an year)

    Pros

    the overall environment is energetic. a lot of youthful personalities and recognition for certain accomplishments. The best way to have opportunity with the company is to get on the "right persons" good sides.

    Cons

    Overall opportunity at company is subjective. Personal clashes between employees are never attempted to be resolved. Management is biased and close knit. Do no need any reason or justification for termination other than personal dislike/ personality mismatch. a lot of game playing within company. Say the right things to the right people, as promotion is determined by networking, not performance.

    Advice to ManagementAdvice

    Look into the experience, skills, and leadership value new management will bring before hiring them. focus more on performance of reps rather than personal friendship when recommending promotions. offer more attention and protection to reps who are disgruntled rather than always sticking by other management. a lot of valuable employees will be lost with no thought given.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Life in the VBU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at CareerBuilder full-time (more than an year)

    Pros

    Fun atmosphere most of the time, nice people, good perks if you have the right managers

    Cons

    New comp plan is horrible, some teams are held to higher standards then others, some teams have unrealistic quotas, moral is seriously down in the VBU, stupid ways of measuring people and their work effort

    Advice to ManagementAdvice

    Quit putting people on plans for every little thing. All it does is stress people out and deminish their confidence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Company Overview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Sales Consultant in Chicago, IL
    Current Employee - Online Sales Consultant in Chicago, IL

    I have been working at CareerBuilder full-time (more than an year)

    Pros

    Great Sales Organization if you are right out of college looking to begin your career. Great benifits, summer hours, and compensation. Very Young Sales force, work hard play hard.

    Cons

    There is no rhyme or reason for how people are promoted from within the organization. I have been in my current role for 2 years and have interviewed for multiple positons for the next role above my curent postion and have lost out to Reps with lower tenure, experience, and numbers compaired to mine. It is truly a popularity contest and if you go out for drinks every time there is a Happy Hour or are a sexy young college co-ed with a mentality for partying the sky is the limit as far a career advancement with this company. It is not un common for coworkers to have realtaions with one another...

    Advice to ManagementAdvice

    Have HR take an active role in the career advancement with regards to interviewing and the promotion of associates. Make it about the numbers/work not about who can party the hardest. Instead of giving bonuses to managers for making outside hires in the middle markets and enterprise groups promote from with in, look at the empolyees you already have on staff and qualify them based on the body of work they have contributed to date.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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