Carenet Healthcare Services

  www.callcarenet.com
  www.callcarenet.com

Carenet Healthcare Services Reviews

Updated November 7, 2014
Updated November 7, 2014
27 Reviews
3.5
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Erwin
13 Ratings

21 Employee Reviews Back to all reviews

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  1.  

    The Best Environment to Work In?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in San Antonio, TX
    Current Employee - Recruiter in San Antonio, TX

    I have been working at Carenet Healthcare Services as a contractor (less than an year)

    Pros

    Everything you could ever want for a job. The team members are amazing, the company has purpose, and the opportunities are endless. You can find stability and really enjoy your job at the same time.

    Cons

    The only issue with this position was the lack of parking, however, it is due to the company growth and the number of team members employed. Even though it is a con, they attempt remedy the situation with their security guard that constantly cycles the lot to pick up members and clients to take them to their destination. So a Con that is not really a Con.

    Advice to ManagementAdvice

    My experience with management was great, they are kind and helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Working at Carenet is a JOY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carenet Healthcare Services full-time

    Pros

    The best thing about working at Carenet is the PEOPLE. We are truly a family and live our core values everyday, it's a simple formula - Smile First - Enjoy the Ride - Strike a Balance - Work with Gusto
    I find it extremely gratifying to be in a position to actually help people with their health care needs.
    This is a fast growing company with unlimited opportunity - believe the hype, it's all true.

    Cons

    Limited parking, also an example of our success and growth. Leadership has addressed this by finding alternate parking space at nearby businesses and purchasing a golf cart that is driven by a security officer who constantly circles the parking offering rides to and from your car.
    It's disappointing to see negative comments on Glassdoor, every company has a few bad eggs that don't work out. However, they are few and far between at Carenet. If you are looking for a great opportunity and long term success, check out our website and apply today.

    Advice to ManagementAdvice

    Stay the course !!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ok could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Advisor RN
    Current Employee - Care Advisor RN

    I have been working at Carenet Healthcare Services (less than an year)

    Pros

    ability to work from home, monthly nurse care package,

    Cons

    Communication issues, say one thing then they change it, Always more documentation, but feel it can be done in the same time frames constant answer of " it will only take a minute". Schedule not consistent can change whenever due to "business needs". No room for advancement for some unless your a favorite or something. Has to be a reason why most nurses have been employed here around a year or so. No raises ever after 90 days, since you can obtain a bonus if you meet the criteria. Some nurses are expected to obtain multiple nursing licenses in other states your time to get the required information is not compensated (photos, fingerprints, notarizing etc). As for me the work life balance is not there, for others it may be.

    No opinion of CEO
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  5. 1 person found this helpful  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Advocate in San Antonio, TX
    Current Employee - Patient Advocate in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than an year)

    Pros

    There are a lot of growth opportunities at this company. I definitely recommend this company to a friend or family member.

    Cons

    The company is still growing. The base pay is at the low end. However at this company if you show hard work, dedication and passion, you can gain experience and increase the your earnings.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Carenet is a glassroofed company that never sees value in its employees only in the cliques that are allowed to exist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than 3 years)

    Pros

    I was hired to work there.

    Cons

    No pay raises ever. Movement upward is only feasable if your a woman, attractive, young and snitch on everyone around you as well as a ubber brown noser. On the shared que side too many contracts to learn and everything you do is wrong which STOPS you from getting your bonuses. Mgmt never comes up to you to tell you your doing well only with what is wrong with you and your work. Employee day is a joke with taking its people to a local park for exercise sports and recreation when 90% of the people are not into any activity offered there. When ever a new survey is about to be given on how the company is doing there is always a "feeding" of over cooked hotdogs and burgers to sway your vote and its outcome. Expect ineptitude in your manager and leads since they didn't move up because what they know its who they know. Nepotism is alive and well in this company.

    Advice to ManagementAdvice

    Allow raises to coincide with the cost of living. when 1/2 the people working for you is needing to be on foodstamps to live and the other half is calling on help from the company to get supplies for there kids to go back to school. Show off the good of what your employees do not only the bad and the rewards you give out make sure others get nominate for the way to go awards and not the same mgmt, leads, front office people all the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Carenet Healthcare Services Response

    Oct 13, 2014VP of People Services

    Team Members at Carenet Healthcare Services receive as much out of their work experience as they are willing to invest in it, by becoming involved. There are many misstatements in this post ... More

  7.  

    Flexible Schedules, but Not Very Employee Focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead in San Antonio, TX
    Current Employee - Lead in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than an year)

    Pros

    Carenet is extremely flexible with work schedules being they have a department that is 24/7/365 which enables everyone a chance to comfortably work a schedule that they need to fit in school, a second job, family care, etc.

    This company is also very good about not giving up on employees if they struggle with the assigned task. If you're not in the right department or schedule, the management actually tries to reach out to you to find you a place to belong within the company instead of simply giving you the choice of quit or get fired.

    Cons

    The training, while improving, is very inconsistent with the actual work on the production floor (at least with the department I work in) which in my position can cause me to play a lot of damage control.

    There are no structured raises in this company whatsoever which entirely discourages growth.

    Training isn't the only part of the company that has communication issues either. It is very easy to get multiple answers for the same question, often conflicting answers.

    Advice to ManagementAdvice

    Be proactive rather than reactive when it comes to solving problems with production.

    Forcing all employees to take time to create presentations for you on why they deserve a raise is a sure fire way to increase attrition.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Finally a company that appreciates and respects it nurses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Advisor RN in New Bern, NC
    Current Employee - Care Advisor RN in New Bern, NC

    I have been working at Carenet Healthcare Services full-time (more than an year)

    Pros

    Having supportive Managers, Trainers and Co-workers has made such a difference in my work life. I get timely feedback and not just in an annual review. Even though I get to work in the comfort of my own home it is a team environment. I have made friends with my co-workers that I have never met in person. The nursing work is challenging. You must really "know your stuff" and have good stamina to keep going. Its like an ER but over the phone. What has helped me is that I don't have to do full 8 hour shifts. I prefer to do 6 hours shifts and time breezes by!! We get monthly "Care Packages" from the company. This month we got $25 towards a Mani or Pedi. I even had flowers delivered to me last year. We are paid a quarterly Home Office Reimbursement of $250 too. I feel well taken care of.

    Cons

    We work under a monthly bonus. I like immediate reward but I also like to know what to expect. I did take a small cut in pay to come here. Though I suppose working at home helps that I don't need gas, scrubs, lunch money for my work day. We use our own computer equipment. My friends that work for other companies are supplied a PC.

    Advice to ManagementAdvice

    Keep up the good work. Do look internal for promotional opportunities! There are some of us waiting to advance. Consider supplying PC's to the team.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Working at Carenet has been challenging and a totally awesome experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Advisor RN in San Antonio, TX
    Current Employee - Care Advisor RN in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than 5 years)

    Pros

    The pros of working at Carenet is that I get to work with great managers that are caring, considerate and fair. I love that we have super great benefits ie;PTO, 401K, medical/dental/vision plans and so much more.

    Cons

    Working at Carenet has been challenging in a good way. I don't have anything but good things to say.

    Advice to ManagementAdvice

    Doing a fantastic job!!!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Like no place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in San Antonio, TX
    Current Employee - Anonymous in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than 3 years)

    Pros

    There is so many pros to working at this company including very flexible schedules for every life event that is thrown your way, fun and exciting work related activities, employee recognition ceremonies, and probably the most important caring management. I have worked at Carenet for a few years now and I have seen it go from a small company through the hiring ramp up last year. It has been an exciting ride and a pleasure to be a part of. I often find myself smiling on the way into work because I truly love my job, enjoy the people I surround myself with and what the mission of this company is, to help people. I'm a firm believer that you get what you put in and life is what you make it and because of that belief I feel my experience here has been great. Nothing gets in your way of happiness unless you allow it. I have created some really great personal and professional relationships that I believe will last all because if this place.

    Cons

    Cons to this company is the lack of communication between departments. Often times things are not ready to go live and the employees notice this as it is visible by the leadership team running around trying to get things up and running, lots of lack of urgency. Create an open line of communication and follow through with it. This lack of communication has created postponements of programs which means no calling. This means individuals are not working and creates unhappy employees. I've seen leads run out and extended ETO occurs again unhappy employees then employees become upset with leadership and trust is then an issue.

    Lack of policy enforcement, for example the dress code. You can walk around and see many that are dressed very professional and then others not so much. Easy fix enforce the policy and follow through with it. Be consistent.

    Pay could be more competitive.

    Advice to ManagementAdvice

    Developed your employees more with monitoring and coaching. Give cost of living increases, enforce the policies for everyone. Be more prepared by working together with each other.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Dream job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in San Antonio, TX
    Current Employee - Registered Nurse in San Antonio, TX

    I have been working at Carenet Healthcare Services full-time (more than 3 years)

    Pros

    There are many pros, but here are a few off the top of my head:
    Working from home
    Work-Life balance
    Room for advancement
    Unique nursing job
    Great company values
    Flexible schedules
    Supportive management
    Excellent trainers
    Professional environment
    Caring for employees
    Putting patients first
    Being a part of the healthcare solution

    Cons

    Working remote can be challenging, as there is no face-to-face interaction with other employees. This is not for everyone.

    Advice to ManagementAdvice

    Doing a great job so far! Keep demonstrating the core values of the organization in all interactions.

    Recommends
    Positive Outlook
    Approves of CEO

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