Caribou Coffee Reviews

Updated August 14, 2015
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Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
29 Ratings

Pros
  • You get a free drink for each shift you work, and also a free half pound of coffee each week (in 17 reviews)

  • Free 1/2 pound of beans per week (in 12 reviews)

Cons
  • Trust in upper management is just not there (in 25 reviews)

  • There were no shift supervisors and the storage room was a mess (in 20 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Barista

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Caribou is a fun place to work! Great discounts on beverages! It's fasted paced and the time goes by quickly.

    Cons

    They no longer offer a competitive wage. Also, because of the fast pace, it's hard to get even a small break.

    Advice to Management

    Offer employees that work hard, and who are reliable, a more competitive wage. Have managers help people take short breaks after they work for five plus hours at a time.


  2. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Naperville, IL
    Former Employee - Shift Supervisor in Naperville, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Good company to work for predictable, great customers.

    Cons

    The usual as management be prepared to work long hours which are due to young employees calling off.


  3. Shift Supervisor

    Former Employee - Shift Supervisor in Vernon Hills, IL
    Former Employee - Shift Supervisor in Vernon Hills, IL

    I worked at Caribou Coffee (More than a year)

    Pros

    Worked with great people and enjoyed the social aspect for the job

    Cons

    It was hard to move up with the company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fast paced job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN

    Pros

    Free shift drink, tips, good co workers

    Cons

    Lots of standing, no breaks, manager wasn't flexible with scheduling


  6. Shift Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Benefits are good and working atmosphere is fun and interesting. Employee perks include free shift drink and 1/2 lb beans.

    Cons

    Only holiday closed is Christmas. No reduced hours for other holidays. Tips are erratic, can't count on supplementing wage by a certain amount.

    Advice to Management

    Recognize the importance of providing the training needed to get new hires up to speed. Communications are key to having good morale a a team that works together.


  7. Great Place to Work, But It Wears You Down

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Saint Paul, MN
    Current Employee - Shift Supervisor in Saint Paul, MN

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    Free coffee, great atmosphere, cool co-workers, decent pay

    Cons

    Not clear enough communication, on your feet for long periods of time, hard to schedule


  8. Helpful (1)

    Assistant manager

    Current Employee - Assistant Manager in Monticello, MN
    Current Employee - Assistant Manager in Monticello, MN
    Recommends
    Positive Outlook

    I have been working at Caribou Coffee full-time (More than a year)

    Pros

    Great work environment. Second home

    Cons

    Under paid. A lot of hard work

    Advice to Management

    Pay your employees more. They work to hard


  9. Shift supervisor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great environment to work in

    Cons

    More money to get stuff


  10. Shift supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced setting, visiting with regulars, light hearted work- it's just coffee but can be surprising rewarding! I loved it

    Cons

    On your feet all day, no scheduled breaks, rare to get lunches. Chronically understaffed and utilizing shifts as team members gets old.

    Advice to Management

    Ensure stores are sufficntly staffed, make sure that you start employees at a high enough wage that they are enticed to stay. Work hard with your team to build relationship.


  11. Great for a while!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Wheaton, IL
    Former Employee - Barista, Shift Supervisor in Wheaton, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time (More than 3 years)

    Pros

    Free drink every shift Potentially awesome coworkers (possible work/family environment) Great for networking and meeting new people Home-y aesthetics

    Cons

    Not paid well enough due to money staying high up in the company Every store seems to be different (different machines, some stores not strict on policies than others, etc.) Some managers are so busy trying to make themselves look good that they destroy the comradery within the staff

    Advice to Management

    Pay baristas what they deserve. They put up with so much from customers and other staff that it's barely worth it on the income they are making.



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