Carl's Jr Reviews

Updated August 20, 2014
Updated August 20, 2014
71 Reviews
2.7
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew Puzder
18 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • disorganized, gossip, angry customers, low pay (in 7 reviews)

  • And one person in drive thru and one to run the front for walk-in customers (in 3 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1.  

    Shift leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr full-time for less than a year

    Pros

    Good pay for what you do

    Cons

    It depends who do you work for

    Recommends
    Approves of CEO
  2.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr

    Pros

    its really good company values

    Cons

    making money 40hrs per week

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Avoid at ALL costs, no MATTER how desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Katy, TX
    Current Employee - Crew Member/Cashier in Katy, TX

    I have been working at Carl's Jr part-time for less than a year

    Pros

    20%, 50% discount on meals - that is if you used it regularly enough

    Cons

    **Despite the discount, I DON'T EAT HERE, I bought a shake during a break and it made me sick whenever I took a sip. I even made it myself!
    **There's district/regional/general manager conflicts.
    **I'm sure no one at the restaurant likes their coworkers, and you consistently hear managers cursing the job, on the job.
    **The Carl's Jr I work at is disorganized and consistently lacks supplies.
    I'm overworked and sometimes never get a much needed break. Customers like me and come back for the service but because I'm the only cashier on deck I have to juggle cleaning the ever dirty tables, sweep THEN mop the floors, wipe down windows from the inside AND outside, clear restrooms, replace and take out all the trash to the dumpster and beverage bar which is all expected to be done in less than 15 minutes. And I tend to guests as they come in so I have to constantly restart the "circle of influence" so I can't get things done when I have things pulling me in 3 different directions. Not doable, and not conceivable--especially during lunch rush when the stress is greater.
    One manager threatened to keep me at the restaurant past my time even though the afternoon shift cashier had clocked in to assume my duties.
    **The place is filthy. I ate once at the location I work at (before I worked there) and the tabletops were sticky. As I got employed I learned why: the employees don't change out their sanitation bucket water and will continue using the same dirty water until it's opaque and grey. Remember that these buckets and towels have all the crumbs, grease, soda, and dirt cleaned up from guests' tables in them. Filthy. Disgusting.

    **SCRIPTING. Every guest gives me a dirty look whenever I ask them if they want the 1/3 or 1/2 lb patty for the thick burger, or to upsize, because it tacks on $2-$4 to what would've been a more affordable meal, into a over-glorified heart attack. Whoever wrote the scripting has probably never dealt with face-to-face business in the restaurant service industry.

    Advice to ManagementAdvice

    Have a "busboy" job, because a cashier can't be both a cashier and busboy within reasonable means.

    Hire better managers.

    Don't play "favorites".

    Have better hierarchy of management organization.

    Get a better POS system that gives more power to cashiers with the guest orders--every time I ask for the manager card because a guest changed their mind about a meal, the manager shoots me a dirty look as if I did something wrong.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Hours are crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Corona, CA
    Current Employee - Crew Member in Corona, CA

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Fast paced, Co-workers are friendly, Decent first job, Immediate job security

    Cons

    Hours/days are crap: I only get 4 and a half hours, one day a week even after working here for 3 months; Feels like certain employees get more hours than others; Over staffed

    Advice to ManagementAdvice

    Please reconsider how you hire people. It seems that people get hired left and right just to move out other employees (high turn over rate).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great Product and People... Great to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Vice President  in  Los Angeles, CA
    Current Employee - Regional Vice President in Los Angeles, CA

    I have been working at Carl's Jr full-time for more than a year

    Pros

    Great focus on people and development

    Cons

    Tough attracting talent can be challenging at times

    Advice to ManagementAdvice

    Keep focus on developing people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good first time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Sacramento, CA
    Current Employee - Crew Member/Cashier in Sacramento, CA

    I have been working at Carl's Jr full-time for more than 5 years

    Pros

    Flexible work hours, discounts on food purchases, great first job,

    Cons

    Having to deal with upset customers

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Aurora, CO
    Current Employee - Cashier in Aurora, CO

    I have been working at Carl's Jr part-time for more than a year

    Pros

    The people around you have a great attitude that you will not regret applying here. The leadership that the shift leaders gain is very satisfying because they take there job seriously and help out the cashiers with any help that is needed. The assistant manager takes so many risks at the job site that he should get a promotion to become GM.

    Cons

    Sometimes the client's will complain for no reason whatsoever just to get free food for most of the time. When it gets busy, people tend to complain on why their order has taken so long and they make us cashiers feel slow and not focused.

    Advice to ManagementAdvice

    include more people in the start of the morning shift so that the cashier who opens doesn't feel stressed out doing everything.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr

    Pros

    works well with schedule friendly

    Cons

    unorganized hours were too flexable

    1 week 25 hours next week 9 hours

    Advice to ManagementAdvice

    die

  10.  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Anaheim, CA
    Current Employee - Cook in Anaheim, CA

    I have been working at Carl's Jr part-time for less than a year

    Pros

    good discount 50% off dine in 20% off togo

    Cons

    management doesn't understand the way things actually work
    not a well put together company

    Advice to ManagementAdvice

    take advice from those working in store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    I like the experience there great customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Long Beach, CA
    Current Employee - Cashier in Long Beach, CA

    I have been working at Carl's Jr full-time for less than a year

    Pros

    Great working at Carl's it's not that bad

    Cons

    Learn how to be professional & respectful & keep your cool

    Advice to ManagementAdvice

    Keep the job up

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