Carl's Jr Reviews

Updated August 20, 2014
Updated August 20, 2014
69 Reviews

2.7
69 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew Puzder
18 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • disorganized, gossip, angry customers, low pay (in 7 reviews)

  • And one person in drive thru and one to run the front for walk-in customers (in 3 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1.  

    Avoid at ALL costs, no MATTER how desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Katy, TX
    Current Employee - Crew Member/Cashier in Katy, TX

    I have been working at Carl's Jr part-time for less than a year

    Pros

    20%, 50% discount on meals - that is if you used it regularly enough

    Cons

    **Despite the discount, I DON'T EAT HERE, I bought a shake during a break and it made me sick whenever I took a sip. I even made it myself!
    **There's district/regional/general manager conflicts.
    **I'm sure no one at the restaurant likes their coworkers, and you consistently hear managers cursing the job, on the job.
    **The Carl's Jr I work at is disorganized and consistently lacks supplies.
    I'm overworked and sometimes never get a much needed break. Customers like me and come back for the service but because I'm the only cashier on deck I have to juggle cleaning the ever dirty tables, sweep THEN mop the floors, wipe down windows from the inside AND outside, clear restrooms, replace and take out all the trash to the dumpster and beverage bar which is all expected to be done in less than 15 minutes. And I tend to guests as they come in so I have to constantly restart the "circle of influence" so I can't get things done when I have things pulling me in 3 different directions. Not doable, and not conceivable--especially during lunch rush when the stress is greater.
    One manager threatened to keep me at the restaurant past my time even though the afternoon shift cashier had clocked in to assume my duties.
    **The place is filthy. I ate once at the location I work at (before I worked there) and the tabletops were sticky. As I got employed I learned why: the employees don't change out their sanitation bucket water and will continue using the same dirty water until it's opaque and grey. Remember that these buckets and towels have all the crumbs, grease, soda, and dirt cleaned up from guests' tables in them. Filthy. Disgusting.

    **SCRIPTING. Every guest gives me a dirty look whenever I ask them if they want the 1/3 or 1/2 lb patty for the thick burger, or to upsize, because it tacks on $2-$4 to what would've been a more affordable meal, into a over-glorified heart attack. Whoever wrote the scripting has probably never dealt with face-to-face business in the restaurant service industry.

    Advice to ManagementAdvice

    Have a "busboy" job, because a cashier can't be both a cashier and busboy within reasonable means.

    Hire better managers.

    Don't play "favorites".

    Have better hierarchy of management organization.

    Get a better POS system that gives more power to cashiers with the guest orders--every time I ask for the manager card because a guest changed their mind about a meal, the manager shoots me a dirty look as if I did something wrong.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    wouldn't recommend to anyone unless in high school or going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr part-time

    Pros

    50 percent discount and flexible hours

    Cons

    bad management and they arrange hours according to people they favorite

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Overworked, underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Anaheim, CA
    Current Employee - Cook in Anaheim, CA

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Discount thats pretty much it

    Cons

    Management, Customers, Scripting, Strictness, Attitude

    Advice to ManagementAdvice

    Take better care of your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Fast paced and always busy, management is the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Cook
    Current Employee - Cook

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Working as a team was very good. Majority of my coworkers are willing to help. Discounts of 50% off food when on breaks and 20% off any other time.

    Cons

    The place is always busy and fast paced. If you are the cook, as I am, you will fall behind on orders. You constantly get yelled at my management and even some of the rude cashiers about not putting out the food fast enough. All orders had to be out in under 3 minutes, which is nearly impossible when customers order 6+ burgers.

    But the worst of it all was when you had weekly upper management come in to inspect the place working efficiently. They never praise the employees, they just hassle us about the mistakes we do. Every employee hates them.

    Advice to ManagementAdvice

    Work with the crew members and not hassle them. We do our best to provide great service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    One of the worst jobs ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Bakersfield, CA
    Current Employee - Cashier in Bakersfield, CA

    I have been working at Carl's Jr part-time for more than a year

    Pros

    -Friendly co-workers
    -Discount on food
    -Easy to get hired

    Cons

    -Management is terrible. They are rude and inconsiderate.
    -There is always a lack of supplies.
    -If you're a cashier, you get the worst end of this job. You get yelled at by unsatisfied customers for the mistakes of the cooks.
    -The management doesn't care about you at all.
    -Management doesn't report injuries, then tells you to "Stop over exaggerating."
    -Harassment is unavoidable in this job, upper management will not care and yell at you ANYWHERE.

    Advice to ManagementAdvice

    You should really treat your employees with respect , if you want it in return. Guess this is what you get when you don't pursue further education.

    Doesn't Recommend
    Negative Outlook
  7.  

    Dead End Job--run, don't walk away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Crew Member  in  Merced, CA
    Current Employee - Crew Member in Merced, CA

    I have been working at Carl's Jr

    Pros

    Decent pay after a few months. Free soda!

    Cons

    Phoney foods, surly management, and inadequate training. What less could you want.

    Advice to ManagementAdvice

    Stop playing the "hours game" with crew members

    Doesn't Recommend
  8.  

    carls jr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier  in  San Marcos, CA
    Current Employee - Cashier in San Marcos, CA

    I have been working at Carl's Jr

    Pros

    some of the good reasons are freindly mangers and good team members fast pace learning good customer service skills and

    Cons

    pay is very bad no promotions district mangers very rude too much expected for fast food place not a good job

    Advice to ManagementAdvice

    more respect, more pay,promotions more friendly and understanding help your employes out dont put them down need better mangement

    Doesn't Recommend
  9.  

    Hours are crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Corona, CA
    Current Employee - Crew Member in Corona, CA

    I have been working at Carl's Jr part-time for less than a year

    Pros

    Fast paced, Co-workers are friendly, Decent first job, Immediate job security

    Cons

    Hours/days are crap: I only get 4 and a half hours, one day a week even after working here for 3 months; Feels like certain employees get more hours than others; Over staffed

    Advice to ManagementAdvice

    Please reconsider how you hire people. It seems that people get hired left and right just to move out other employees (high turn over rate).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Anaheim, CA
    Current Employee - Cook in Anaheim, CA

    I have been working at Carl's Jr part-time for less than a year

    Pros

    good discount 50% off dine in 20% off togo

    Cons

    management doesn't understand the way things actually work
    not a well put together company

    Advice to ManagementAdvice

    take advice from those working in store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    EH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier  in  Fountain Valley, CA
    Current Employee - Crew Member/Cashier in Fountain Valley, CA

    I have been working at Carl's Jr part-time for more than a year

    Pros

    nice co-workers, good team bonding

    Cons

    Customers are extremely indecisive at times, and it brings the drive-thru time down by a lot. This puts a strain on the team, since we're supposed to achieve a certain time. A lot of stress comes with the job, and it only pays minimum wage despite having to be skilled in various areas.

    Advice to ManagementAdvice

    offer better wages, perhaps create a rule where a customer cannot order at the drive thru window...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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