Carl's Jr

  www.carlsjr.com
  www.carlsjr.com

Carl's Jr Reviews

Updated November 25, 2014
Updated November 25, 2014
82 Reviews
2.7
82 Reviews
Rating Trends

Recommend to a friend
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Andrew Puzder
22 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • Very low pay shift leader making (in 8 reviews)

  • But they won't actually promote me from shift leader trainee to (in 5 reviews)

More Highlights

44 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Working here I got to understand how to be multitask working in a fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Los Angeles, CA
    Current Employee - Shift Leader in Los Angeles, CA

    I have been working at Carl's Jr full-time (more than an year)

    Pros

    fun environment, friendly co-workers, helpful team

    Cons

    not enough hours, customers are rude all the time

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    EH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier in Fountain Valley, CA
    Current Employee - Crew Member/Cashier in Fountain Valley, CA

    I have been working at Carl's Jr part-time (more than an year)

    Pros

    nice co-workers, good team bonding

    Cons

    Customers are extremely indecisive at times, and it brings the drive-thru time down by a lot. This puts a strain on the team, since we're supposed to achieve a certain time. A lot of stress comes with the job, and it only pays minimum wage despite having to be skilled in various areas.

    Advice to ManagementAdvice

    offer better wages, perhaps create a rule where a customer cannot order at the drive thru window...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The best job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr

    Pros

    The people are great and the environment is fun!

    Cons

    It is HARD work!! Much harder than I was expecting.

    Advice to ManagementAdvice

    Give clear directions that don't change every few days. Value your people.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Decent Pay, Low Trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Woodward, OK
    Current Employee - Shift Leader in Woodward, OK

    I have been working at Carl's Jr full-time (more than 3 years)

    Pros

    Decent pay
    health insurance
    loyalty to employees

    Cons

    Low chance of moving up the ladder much within the company.

    Advice to ManagementAdvice

    Pay more attention to your lower management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Corona, CA
    Current Employee - Anonymous Employee in Corona, CA

    I have been working at Carl's Jr full-time (less than an year)

    Pros

    -great hours
    -great food.
    - easy learning curve

    Cons

    -food
    - no advancement, you are stuck in that job.

    Advice to ManagementAdvice

    Keep doing what you do.

  7.  

    Love/Hate Relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr full-time (more than an year)

    Pros

    Most employees are very nice, fairly good flexibility, easy to get hired, good about giving requested days off if in advance, discount on food, you can socialize with customers and get to know them, the environment is usually an upbeat and happy one.

    Cons

    Lots of gossip amongst workers, favoritism, some spanish speaking workers don't understand you or cant communicate with you or pretend not to understand you, some co-workers are very lazy and don't keep up on cleaning tasks as asked or told, there are very high expectations that realistically can't be met. Some things just take too long to cook especially during rush hours. You don't have enough time to get the store up and running in the morning. They give you 30 min before doors open to get everything up and running and they want you out 45 min after close. This is impossible. Then you get lectured and treated poorly when you don't meet these expectations. If you arent meeting your labor requirements you have to send people home. you may have no choice but to work with 2 people in the front and 2 people in the kitchen and then you are also expected to keep everything clean and orders out on time. How can you do this with one person cooking burgers, one person running fries and the green burrito line? And one person in drive thru and one to run the front for walk-in customers? It's not possible. Its very stressful.

    Advice to ManagementAdvice

    I'd love to see the people who set these guidelines and rules to come in and run the floor under these circumstances, like in undercover boss. I bet you'd realize how unrealistic your expectations are. Maybe you'd appreciate and understand your employees more.

    No opinion of CEO
  8.  

    Stressful at times, rewarding during most.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier in Los Angeles, CA
    Current Employee - Crew Member/Cashier in Los Angeles, CA

    I have been working at Carl's Jr part-time (more than an year)

    Pros

    Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull.

    Cons

    Like most other customer service jobs, you get the occasional rude guest, cranky co-worker, or list of unreasonable expectations. Also, the pay rate isn't even close to being directly proportionate to the amount of work you put in or the exhaustion you experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Fast paced and always busy, management is the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Cook
    Current Employee - Cook

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    Working as a team was very good. Majority of my coworkers are willing to help. Discounts of 50% off food when on breaks and 20% off any other time.

    Cons

    The place is always busy and fast paced. If you are the cook, as I am, you will fall behind on orders. You constantly get yelled at my management and even some of the rude cashiers about not putting out the food fast enough. All orders had to be out in under 3 minutes, which is nearly impossible when customers order 6+ burgers.

    But the worst of it all was when you had weekly upper management come in to inspect the place working efficiently. They never praise the employees, they just hassle us about the mistakes we do. Every employee hates them.

    Advice to ManagementAdvice

    Work with the crew members and not hassle them. We do our best to provide great service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Slave drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Slave in Norco, CA
    Current Employee - Slave in Norco, CA

    I have been working at Carl's Jr part-time (more than an year)

    Pros

    there are no pros that I can talk about. If I did I would be lying to all.

    Cons

    Norco, CA - no raises because the management decided to buy TVs to install in the dining area. Some workers have been working hear for month, and years and are lucky if they get a .10 cent raise.
    Long hours
    During the busy lunch hours the managers hide in the back while one person manages the drive thru and the front reception area.
    If we ask for a raise management tells us to get another job, or that we are lucky to have a job.
    The reward programs are meant to help the managers, and not the employees who do the actual job
    Managers refuse to give breaks or will give us our breaks a few minutes before we clock out for the day.
    lack of any type of culture or values.
    No respect for its employees
    No cost of living increases
    Company keeps boasting about how much money they make, but yet they don't even provide basic cost of living to their employees.
    CEO is clueless of what is happening in the work environment, or he is a greedy SOB

    Advice to ManagementAdvice

    Respect your employees who make the money for you.
    Provide honest wages, and reward hard working employees which will lead to better customer service, and will make customer want to come back.
    Respect, Respect, and communicate

    Disapproves of CEO
  11.  

    The people are what make it fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Salem, OR
    Current Employee - Cashier in Salem, OR

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    Regular hours
    Often get sent home early on slow nights
    Friendly coworkers

    Cons

    Low pay
    Difficult customers
    No tips
    Overly friendly coworkers

    Advice to ManagementAdvice

    Telling your employees they did a good job is just as important as telling them they need to improve.

    Doesn't Recommend
    Neutral Outlook

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