Carl's Jr

www.carlsjr.com

Carl's Jr Reviews

Updated January 12, 2015
Updated January 12, 2015
85 Reviews
2.6
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew Puzder
22 Ratings

Review Highlights

Pros
  • You get 50% discount on food when you work (in 4 reviews)

  • Schedule flexibility, opportunity for pleasant work environment, fast paced, never dull (in 6 reviews)


Cons
  • Very low pay shift leader making (in 8 reviews)

  • But they won't actually promote me from shift leader trainee to (in 5 reviews)

More Highlights

45 Employee Reviews Back to all reviews

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  1.  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Anaheim, CA
    Current Employee - Cook in Anaheim, CA

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    good discount 50% off dine in 20% off togo

    Cons

    management doesn't understand the way things actually work
    not a well put together company

    Advice to ManagementAdvice

    take advice from those working in store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    EH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier in Fountain Valley, CA
    Current Employee - Crew Member/Cashier in Fountain Valley, CA

    I have been working at Carl's Jr part-time (more than an year)

    Pros

    nice co-workers, good team bonding

    Cons

    Customers are extremely indecisive at times, and it brings the drive-thru time down by a lot. This puts a strain on the team, since we're supposed to achieve a certain time. A lot of stress comes with the job, and it only pays minimum wage despite having to be skilled in various areas.

    Advice to ManagementAdvice

    offer better wages, perhaps create a rule where a customer cannot order at the drive thru window...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Easy Job- But Horrible Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Carl's Junior Team Member in Sandy, UT
    Current Employee - Carl's Junior Team Member in Sandy, UT

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    A- You get a discount on food
    B- The job is really easy
    C- It was very easy to get hired
    D- The Team Members are nice
    E- The morning shift is the best shift to work (yes it sucks getting up early, but it's a lot slower and easier- all you do is stock cups, fill fry sauce cups, lids, etc. Plus in the morning you don't have to say the script that is required for you to say)

    Cons

    A- Cooks are really rude, slow, and mess up on orders constantly (which you're the one getting yelled at by the customers for their incompotence)
    B- The Store Manager is nice but the Assistant Managers are really rude
    C- Corporate Managers are really rude and fussy
    D- Corporate Managers come in on a weekly basis (I've never had a job where corporate comes in as much as they do here)
    E- Employees who have been there a long time get away with everything (they constantly pull no shows, walk out during shifts, and are short on their registers- and management does nothing about it)
    F- They don't give you checks, you get a paycard (every two weeks when I get paid and want to transfer the money on my paycard to my bank account it's a hassle every time. I have to call the company every single time- which you get charged for)
    G- Corporate Managers find reasons to yell at you (1- A lady asked me if she could have fry sauce and I said sure, the Corp. Manager then came over to me and yelled at me in front of customers that I'm supposed to say "My Pleasure" she then made me sign a paper verifying that I was told this. 2- One of the guys I worked with asked a customer if they'd like to try the California Burrito and Corp. Manager yelled at him that it's called Burrito California. 3- I could go on and on with examples)
    H- If you're going to order food on your break- get the food first before you clock out. Otherwise you'll spend 15 minutes of your break (no exaggeration) waiting for your food then you'll have to scarf it down.
    I- If you work the morning shift you get your break really early (if you're scheduled 7-2 then you'll get your break at 9- they want you to have your break over with before it gets busy. So you then go through the rest of the day exhausted)
    J- Make sure you keep the slip that prints out when you clock out for your break (I had the Assistant Manager yell at me that I was on break for 45 min. and I said "no I wasn't I've only been out for 25 min. here's my slip")
    K- They still have discontinued items on the menu and then they get mad at you when you sell one of those items to the customer.
    L- You make minimum wage

    Advice to ManagementAdvice

    Treat employees better, get better nicer cooks, and treat everyone equally.

    Doesn't Recommend
    Negative Outlook
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  5.  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Carl's Jr

    Pros

    upward mobility and relaxed atmosphere

    Cons

    boring job long hours horrible pay

    Advice to ManagementAdvice

    give incentives, groom talent better

    Recommends
  6.  

    Worst Expirence!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr

    Pros

    Discount for food & free drinks

    Cons

    Co workers & treated with no respect

    Advice to ManagementAdvice

    Well when I first started working at Carl's I wS super excited since it was my first actual job, but as I started my first day everybody was so rude to me I was getting yelled at left to right making me feel worthless and useless I thought maybe this is only happening because it's my first day but I was wrong it's my second week working there and I hate it more than anything my days just keep getting worst & worst. the manager has her favorites treats others with more respect than myself. I try being nice being friendly with my coworkers but it just comes back to bite me in the butt. I Do the job correct like the way they tell me to do it but then they yell at me saying I'm doing it wrong and send me somewhere else. Shift leaders are always making me do the dirty work ( clean the bathrooms toilets urine sink floor, take out trash, clean the diner, the soda machines) I badically feel like Cinderella! No one should be treated the way I'm being treated working at Carl's so I reccomend not applying at Carl's jr in vineland and Mongolia in California!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Very bad team work and pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Chatsworth, CA
    Current Employee - Shift Leader in Chatsworth, CA

    I have been working at Carl's Jr full-time (more than 3 years)

    Pros

    You het to do practically anything you want

    Cons

    Very low pay shift leader making .25 cents more than a regular cashier no benefits and no raise

    Advice to ManagementAdvice

    Need to get better management and employees and please give a raise to shift leaders

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Inadequate treatment of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Carl's Jr full-time (more than an year)

    Pros

    Well, my co-workers were friendly. Since we are in a college town, the students that came in are nice. There is a 50% discount on duty.

    Cons

    Customers are ridiculous, but that is just fast food. They are allowed to personally insult and threaten you all they want, and you cannot defend yourself at all.
    Upper management is so contradictory and hypocritical. They demand one thing, but are dissatisfied when that is done. One silly example of this: We need to stock the napkin holders. We fill them up just like the district manager shows us, he comes in again and tells us to put less napkins in. We do it again just like he shows us, and he tells us to do it like the first time. Ridiculous.
    They expect you to be superman. They expect the drive thru person to clean, cashier, do all of drive thru and keep up with cleaning. On top of this, we have to have orders out in 3.5 minutes. With how long everything takes to cook, and the number of responsibilities they give us, this is impossible. Upper management is always telling us how horrible we all are, and constantly crying that we can't do all this and the insane amount of chores we have to do every night. This could all be fixed if they had more employees on the clock, but no, the rich franchise has to save every dollar. I even have to send people home if we are slow, instead of having them do chores! Then, we get rushed and don't have the manpower every time!
    The scripting is intrusive and I can tell it ticks off the guests. It makes you sound like a drone and they push it until they are red in the face.
    They treat they employees like crap. Here is what is happening to me: We recently got bought by franchise, so during transition my paycheck got cut and nobody told me. It went from $8.75 to $8.25. Apparently, a clerical error. Well it has been a month and my general manager has notified them twice and nothing.
    Also, I got a promotion 2.5 months ago. But they won't actually promote me from shift leader trainee to shift leader, even though I'm doing all the work as one. I've been closing on my own since I got that title. I know it's because they are trying and succeeding at exploiting me for all my worth. It's unacceptable.
    They push happiness on you, but when they treat you like this, how can you be? Then they get angry at you for not being in a good mood.
    Franchise wants shift leaders helping the employees, but then they give us all this extra meaningless paperwork. How are we supposed to get out on time and do all this? we can't. Franchise makes us stay open 1.5 hours later than corporate, so now I'm exhausted every night. It's messing me up. I study 12 credit hours, and work is giving me 45 hours a week because we don't have enough shift leaders or employees. The shift leaders at my restaurant are being torn apart from all the stress and being overworked for barely any pay.

    Advice to ManagementAdvice

    Stop treating your employees like they're sub-human if they can't live up to your ridiculous tasks. You are a fast food restaurant, stop thinking this is a five star place. It's not. Stop scripting, and guests will be happier. They don't want to buy all the food we push. You're just annoying them. Stop expecting general manager and shift leader to work magic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Avoid at ALL costs, no MATTER how desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Cashier in Katy, TX
    Current Employee - Crew Member/Cashier in Katy, TX

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    20%, 50% discount on meals - that is if you used it regularly enough

    Cons

    **Despite the discount, I DON'T EAT HERE, I bought a shake during a break and it made me sick whenever I took a sip. I even made it myself!
    **There's district/regional/general manager conflicts.
    **I'm sure no one at the restaurant likes their coworkers, and you consistently hear managers cursing the job, on the job.
    **The Carl's Jr I work at is disorganized and consistently lacks supplies.
    I'm overworked and sometimes never get a much needed break. Customers like me and come back for the service but because I'm the only cashier on deck I have to juggle cleaning the ever dirty tables, sweep THEN mop the floors, wipe down windows from the inside AND outside, clear restrooms, replace and take out all the trash to the dumpster and beverage bar which is all expected to be done in less than 15 minutes. And I tend to guests as they come in so I have to constantly restart the "circle of influence" so I can't get things done when I have things pulling me in 3 different directions. Not doable, and not conceivable--especially during lunch rush when the stress is greater.
    One manager threatened to keep me at the restaurant past my time even though the afternoon shift cashier had clocked in to assume my duties.
    **The place is filthy. I ate once at the location I work at (before I worked there) and the tabletops were sticky. As I got employed I learned why: the employees don't change out their sanitation bucket water and will continue using the same dirty water until it's opaque and grey. Remember that these buckets and towels have all the crumbs, grease, soda, and dirt cleaned up from guests' tables in them. Filthy. Disgusting.

    **SCRIPTING. Every guest gives me a dirty look whenever I ask them if they want the 1/3 or 1/2 lb patty for the thick burger, or to upsize, because it tacks on $2-$4 to what would've been a more affordable meal, into a over-glorified heart attack. Whoever wrote the scripting has probably never dealt with face-to-face business in the restaurant service industry.

    Advice to ManagementAdvice

    Have a "busboy" job, because a cashier can't be both a cashier and busboy within reasonable means.

    Hire better managers.

    Don't play "favorites".

    Have better hierarchy of management organization.

    Get a better POS system that gives more power to cashiers with the guest orders--every time I ask for the manager card because a guest changed their mind about a meal, the manager shoots me a dirty look as if I did something wrong.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    wouldn't recommend to anyone unless in high school or going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carl's Jr part-time

    Pros

    50 percent discount and flexible hours

    Cons

    bad management and they arrange hours according to people they favorite

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Overworked, underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Anaheim, CA
    Current Employee - Cook in Anaheim, CA

    I have been working at Carl's Jr part-time (less than an year)

    Pros

    Discount thats pretty much it

    Cons

    Management, Customers, Scripting, Strictness, Attitude

    Advice to ManagementAdvice

    Take better care of your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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