Carlson Restaurants

  www.fridays.com
  www.fridays.com
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Carlson Restaurants Reviews

Updated August 15, 2014
Updated August 15, 2014
37 Reviews
2.7
37 Reviews
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Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
24 Ratings

7 Employee Reviews Back to all reviews

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  1.  

    Drinking the Kool-aid and they still give false promises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Carlson Restaurants full-time for more than 5 years

    Pros

    Autonomy initially was aporeciated. Once sale was declared, panic driven in marketing, operations and management of people. Like putting lipstick on a pig, very uncomfortable.

    Cons

    Wrong people put in Leadership roles. Poor decisions in operations. Way too many women Directors with no experience, People are creatures of habit, if a person is a dishonest manipulative person as a GM, he certainly will negatively impact the entire market. Needless to say it has affected the entire market. He now can micromanage all these second tiered lackeys. Even his ex KMs ( know his dirt) bathe in this pool of scum. Culture of uncertainty.

    Advice to ManagementAdvice

    Karma will make things right

    Doesn't Recommend
    Disapproves of CEO
  2.  

    TGI Friday's represents everything a poorly performing company does well.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Mid Level Management  in  Carrollton, TX
    Current Employee - Mid Level Management in Carrollton, TX

    I have been working at Carlson Restaurants full-time for more than 8 years

    Pros

    My Friday's paycheck never bounced.

    Cons

    Management across the board never met a mirror they didn't like. They talk about values that they don't uphold themselves. They gut the company staff last December to make their bottomline look better for potential investors Today they're High Fiving themselves for being Masters of the Universe. They're hypocrites on their best days and totally incompetent on their worst days. Marketing only knows how to discount, coupon or give product away due to its' lack of intellectual capacity to grasp any other ideas. Operations is way arrogant beyond its restaurant performance level. Try going into a restaurant on a Saturday night where the traffic counts continue to decline. You will still be put on a wait despite the fact there are less customers. Wonder why? I've seen a better food and service at a kennel.

    Advice to ManagementAdvice

    What advice can you give to the Captain and his staff of the Titanic? I'd advice the passengers to jump ship before you need a life boat.
    Wait until the new investment company gets a handle on the business model. Better yet, just call a few franchisees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants full-time

    Pros

    Basic Insurance, 401k and benefits.

    Cons

    No help from any management to gain success. Very corrupt team of managers. You need to already know everything to work here, and don't trust anyone.

    Advice to ManagementAdvice

    Look into the corruption and poor treatment in Great Lakes Dinning Franchise. They give Fridays a bad name.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Overall a pretty average company but terrible when it comes to clientele.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  New York, NY
    Former Employee - Bartender in New York, NY

    I worked at Carlson Restaurants part-time for less than a year

    Pros

    Easy work, fantastic managers, great coworkers

    Cons

    Terrible customers, horrible tips, dirty store, no support for employees

    Advice to ManagementAdvice

    Treat your managers better and they'll respect the hell out of you and it will spread to their employees as well. Work on attracting a different type of customer so that your employees are encouraged to upsell and increase sales and productivity because of an incentive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Closed doors in Mesa Az with no notice to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Mesa, AZ
    Former Employee - Bartender in Mesa, AZ

    I worked at Carlson Restaurants part-time for more than 5 years

    Pros

    None that I can think of

    Cons

    Left over 40 people unemployed, closed the doors.

    Advice to ManagementAdvice

    Should have shown better mangement skills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    The biggest let down and misconception of my professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carlson Restaurants

    Pros

    They have restaurants all over the world. They were the leader in the restaurant industry, setting the stage for social dining and getting together after work to share a drink, relax and have fun.

    Cons

    You will have no voice, you will be micromanaged, you will feel disconnected and mis-led. You will not be recognized for hard work or initiative. The top leadership changes often - each one coming in with the next GRAND idea, and a big ego. They have lost what they are all about.

    Advice to ManagementAdvice

    eliminate the people that have been there too long, and that are self serving. Recognize people who are loyal, honest, and who work hard. Take the time to really look into someone's job performance.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Be afraid, be very afriad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress, Bartender  in  Edinburgh, Scotland (UK)
    Former Employee - Waitress, Bartender in Edinburgh, Scotland (UK)

    I worked at Carlson Restaurants

    Pros

    50% discount on food bills helped you appreciate the job at times, but it's mainly the banter and the friendships you have with other employees that get you throught a shift. I found that the job is also fairly similar from TGI Friday stores across the UK so it was easy for me to transfer from store to store if I needed to. If you are able to plan you life 3 weeks in advance with no room for spur of the moment days off or any illness then the rota system may work out for you. Also if you really want to make a lot of money and you're a happy friendly person then the tips are fabulous and go into your pocket at the end of every night.

    Cons

    Managers have very little respect for their employees. They demand a lot from you even as a part time employee and forget any help or support you've given them in an instant if you do something remotely wrong or clumsy. The smell of food is a constant problem as you always feel hungry, and you end up spending half your wages on meals there. In TGI's there is a definite mindset you need to have to work there so if you are not open minded you ma find it hard to deal with the dirty minds the huge array of personalities and the cliques.

    Advice to ManagementAdvice

    Learn to appreciate your employees! If you are finding it hard to cover enough shifts and you're using the same 5 people over and over again, employee more people. Then train the correctly, as there is nothing worse than having to your job as well as someone elses.

    Doesn't Recommend
    No opinion of CEO

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