Carlson Restaurants

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Carlson Restaurants Reviews

Updated August 19, 2014
Updated August 19, 2014
37 Reviews
2.7
37 Reviews
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Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
24 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    TGIF

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compensation Manager  in  Carrollton, TX
    Former Employee - Compensation Manager in Carrollton, TX

    I worked at Carlson Restaurants full-time for more than 5 years

    Pros

    environment, culture, atmosphere, people, benefits, work life balance, fun

    Cons

    leadership, career development, direction, headcount, hours

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Carlson Restaurants full-time for more than 5 years

    Pros

    Salary, benefits, career developement, vacation, fun atmosphere

    Cons

    Long hours and sporadic scheduling

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Solid Company with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager  in  Lake Zurich, IL
    Former Employee - Restaurant Manager in Lake Zurich, IL

    I worked at Carlson Restaurants full-time for more than 5 years

    Pros

    Pay, benefits, time off, vacation.

    Cons

    Micro managed by senior management.

    Advice to ManagementAdvice

    Listen to store managers.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Carlson Restaurants full-time

    Pros

    career advancement, fun atmosphere, constantly changing,

    Cons

    the constant changes are great but get overwhelming at times as they overlap and you end up in a downward spiral and can't catch up, lots of turnover from corporate and upper management.

    Advice to ManagementAdvice

    don't try to do everything at once, take your time and give your management more notice before events.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Cleveland, OH
    Current Employee - Restaurant Manager in Cleveland, OH

    I have been working at Carlson Restaurants full-time for more than 5 years

    Pros

    Great benefits, great people, exciting environment. Much room for advancement throughout the company. If you are a team player and strive for the guest experience, you are greatly rewarded.

    Cons

    Very long and late hours. Other than that, one of the best companies and people you could ever work for.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Working in the corporate office isn't a bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX

    I worked at Carlson Restaurants

    Pros

    A great working atmosphere in the corporate office. A fun company culture that emphasized employee interaction. Pay (at least for our group) was competitive with other restaurant companies . Many of the employees in the corporate office do a lot to make it a great place to work and inject their personalities into the culture. Many of the employees will go above & beyond to service the stores. A very good place to pick up skills and enjoy working for a company that seems to truly care about creating a great atmosphere to work in. It was great to be able to take part in sampling new menu items in the test kitchen. They even have vending machines that dispense free cans of beer after 5pm.

    Cons

    Tough industry post 9/11. Corporate parent interferes a lot in normal operations. Lots of layoffs in corporate office after a failed attempt at outsourcing many internal functions through IBM has left a lot of scars. Still fairly short-handed in several of the corporate departments. A lot of stress due to unrealistic expectations for the restaurant arm of the company from the corporate parent has led to many of the senior management to leave the company. Many times you will be left banging your head against the wall in frustration. There seems to be a lot of lost opportunities over the years to speed past competitors, many of the operations group seemed to be spinning in place due to lack of a clear vision.

    Advice to ManagementAdvice

    Continue to put effort into keeping the corporate culture fun and exciting for the employees. Keep the funky decor in the corporate office, and the access to the test kitchen. After the nightmarish disaster of the IBM outsourcing debacle, the corporate culture is what kept many people around. Also, stand up to the folks at Carlson and fight for yourselves.

    Recommends
    No opinion of CEO
  8.  

    Carlson Restaurants review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager  in  Wheeling, IL
    Current Employee - General Manager in Wheeling, IL

    I have been working at Carlson Restaurants

    Pros

    Benefits and vacation options are great

    Cons

    Quality of life can suffer at times, work all holidays

    Advice to ManagementAdvice

    Quality of life could improve

    Recommends
    No opinion of CEO
  9.  

    GM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Carlson Restaurants full-time for more than 5 years

    Pros

    Best Benefits, Pays Well, Flexible time, Very corporate

    Cons

    Stretch you too thin, Too Many action plans, Not simplistic, very corporate,

    Advice to ManagementAdvice

    Make the place fun again, cut the coupons out, make it simple, go organic and green because it will be the right thing for people and the environment.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Sr. Field Management Recruiter

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants as a contractor for less than a year

    Pros

    Great Brand to work for. Awesome Leadership

    Cons

    Contracted position, and still remains Contract

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