Carlson Restaurants

  www.fridays.com
  www.fridays.com

Carlson Restaurants Reviews

Updated December 18, 2014
Updated December 18, 2014
43 Reviews
2.9
43 Reviews
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Carlson Restaurants President and CEO Nick Shepherd
Nick Shepherd
26 Ratings

8 Employee Reviews Back to all reviews

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  1.  

    Time of My Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Carrollton, TX
    Current Employee - Corporate in Carrollton, TX

    I have been working at Carlson Restaurants full-time (more than 5 years)

    Pros

    The people I get to work with are fantastic! My team is close and our leader ensures that despite the challenges we face, we remain informed and engaged. Our executives have a lot of pressure and they really go out of their way to share as much information as they can. They've had to make tough decisions but remain committed to the brand, to our employees and most of all to our guests. Great benefits, generous paid time off, lots of extra perks that I think are taken for granted.

    Cons

    If you've worked anywhere, you quickly learn no place is perfect. Business is tough and this industry is competitive. If we don't make a profit we don't survive and people's livelihoods are at stake. There is constant change, lots of late hours, and the pressure can be high as the company transitions away from Carlson. There is much uncertainty and ambiguity and the pace is very fast.

    Advice to ManagementAdvice

    Keep striving for transparency. Continue to show that you care as much for the employees as the guest. Ensure you keep top talent engaged through competitive compensation and a fun corporate culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Start for server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sever in Orlando, FL
    Former Employee - Sever in Orlando, FL

    I worked at Carlson Restaurants full-time (more than 5 years)

    Pros

    good nice team work, and happy guest

    Cons

    Little more room for advancement

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Neutral Outlook
  3.  

    I loved working at this place!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Jacksonville, FL
    Former Employee - Various in Jacksonville, FL

    I worked at Carlson Restaurants full-time (less than an year)

    Pros

    I got all the hours I wanted. Gained responsibility very quickly. Fun happy respectful staff.

    Cons

    Difficult area. Started making changes though that eliminated the staffs individuality and made it so that Fridays wasn't that fun place with all kinds of different personalities. Lost is flare...

    Advice to ManagementAdvice

    Fight back, I had regulars who were disappointed that I had to cover my tattoos. Tattoos and piercings do NOT effect the persons quality of service. And it's getting ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    20 years with Fridays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Kissimmee, FL
    Former Employee - Restaurant Manager in Kissimmee, FL

    I worked at Carlson Restaurants full-time (more than 10 years)

    Pros

    Very established casual theme restaurant. Great training provided and all the tools neccessary to succeed. Good medical and dental benefits too.

    Cons

    Tries to recreate themselves quite frequently. The menu changes have continued to help drive guest traffic while keeping the menu interesting.

    Advice to ManagementAdvice

    If you want to be the top dog again, you need to go back 15-20 years and use that menu and employee enthusiasum ( stripes, flair, crazy hats...etc)

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Miami, FL
    Former Employee - Host in Miami, FL

    I worked at Carlson Restaurants part-time (more than an year)

    Pros

    Fun atmosphere, amazing crowd, and loving managers

    Cons

    None at all, I enjoyed working for this company

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    TGI Friday's Corporate Office is a great place to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX

    I have been working at Carlson Restaurants full-time (more than 10 years)

    Pros

    It all depends on who you work for, but our team all the way up the ladder is great. Teamwork is a given and feedback is a constant. Overall a good and enjoyable place to work.

    Cons

    Hard to move up the corporate ladder because people tend to stay for an extremely long time.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work for everyone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants

    Pros

    Loved working here!! Great culture!!

    Cons

    I have nothing bad to say about Carlson

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carlson Restaurants

    Pros

    great people, fast money, work around your availability with other jobs and with school. if you can work full time they have benefits.

    Cons

    clientele are very bad, the restaurant caters around the guests and despite the fact that the customer is always right they will still bend over backwards for the guest even if they are wrong, rude or flat out lying to get free food.

    Advice to ManagementAdvice

    more support and backing of the servers in certain customer disputes when the customer is threading the server or being extremely rude.

    Recommends
    Approves of CEO

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