Carrabba's Italian Grill

  www.carrabbas.com
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Carrabba's Italian Grill Reviews

Updated Jul 11, 2014

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All Employees Current Employees Only

3.6 139 reviews

75% Approve of the CEO

Carrabba's Italian Grill President Steve Shlemon

Steve Shlemon

(56 ratings)

72% of employees recommend this company to a friend

Review Highlights

Pros
  • Great atmosphere, great customers, and best of all great food (in 12 reviews)

  • Flexible schedule, ability to make a decent wage, and supplies good quality food which makes the job that much easier (in 12 reviews)


Cons
  • if the restaurant is slow, it's tough to make money (in 5 reviews)

  • The servers with seniority just leave stack of unsorted dishes and won't complete side work (in 5 reviews)

More Highlights
72 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Go Work here for a serving Job, Not for a career in management if you want to advance fast.

    Server (Current Employee) Webster, TX

    ProsOpen Honest, fun, Laid back workplace, with great Clientele , management, coworkers.

    ConsNot enough A/C in the back of the house for the servers and prep-cooks during the summer Was a big problem at the location I worked at. Truthfully, the major problems I saw there were that management would not get paid nearly enough and that there was not a huge opportunity for advancement once you became a regular manager. NO matter how good you were. That might be different now since the Economy is getting better. Additionally the company was not investing in new technologies related to the POS and Ticket systems.

    Advice to Senior ManagementFallow the Model that the former GP Daniel Costello used to manage his Webster Location and you cannot go anywhere but UP!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to make money and have fun while doing so

    Server (Current Employee) Houston, TX

    ProsI love meeting new people and establishing "regular" guests within the restaurant. With the help of management, cooks, and those at the host stand, a server is very likely to be successful with a little effort. I remember many occasions where I felt my tips should have gone straight to the kitchen or those in management. They are always there for questions and understanding of first-time mistakes.

    ConsAs far as running a business goes, I completely understand Increasing the amount of servers on the floor provided that each server can satisfy the needs of their tables, however there were a few times where a "two table section" did not satisfy my wallet. With time servers are rewarded more tables and trust. Carrabbas has recently began to serve lunch and I have personally handled up to five tables. There are always alternatives to the "two table section", but it takes time and the only thing to speed this up is becoming a better server.

    Advice to Senior ManagementAlthough I have seen it a few times, reward driven, friendly, competitions within the workplace provide(d) motivation to the server and can really change attitudes after a long week of work. I realize showing up to work, offering great service, and coming home with a lot of tips is often satisfying, however providing an increase in contests and competitions makes the job that more fun.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    One of the best things to ever happen to me!

    Server/Bartender (Current Employee)

    ProsFlexible Scheduling, half off employee food, twenty-five percent off blooming brands restaurants. If you are driven and outgoing you have the opportunity to advance very quickly. If you are trusted the company will let you work almost any position that you want to learn. If you work the average of 32 hours for 6 months after being there for a year you obtain a paid vacation. The company makes it very easy to relocate if want to also if you leave the company then it is easy to come back.

    ConsDepending on position it makes it harder to get off at the last minute. It is a socially driven job meaning that if you are not sociable then you are less likely to advance in the company. Every location is different and you can not apply these pros or cons to every store. I have heard horror stories from some stores and praises from other stores.

    Advice to Senior ManagementThe corporate offices should try to ensure that their managers follow company policies more properly. Most managers and partners are appropriate but some of the managers sexually harass the employees and make inappropriate gestures.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Best food service job ever.

    Server (Current Employee)

    ProsMany employees have been at my restaurant for many years... and love it still.
    Food Quality is amazing.
    Most Clientele love the service and selection.

    ConsSome favortism shown to specific employees, and some rules are only applicable to certain people at certain times.

    Advice to Senior ManagementManagement can be very unprofessional to other employees, and unprofessional in their position.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Overall good company but wrong focus.

    Server (Current Employee) Columbus, GA

    ProsAlways left with cash because I was a server. It was easy to pick up shifts if I needed more money for a bill that I was not expecting. Great job for a college student.

    ConsLate and unpredictable hours. Tips were at discretion of customers so I was never guaranteed to make any amount of money.

    Advice to Senior ManagementThe focus has shifted to money more than customer service. Servers are pushed to limit daily and cannot provide the level of service Carrabba's is known for. Becoming publicly traded was the worst thing possible.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Management made this job a nightmare!

    Hostess/Server (Current Employee) Palm Bay, FL

    ProsI enjoyed my coworkers for the most part and once I was finally trained to be a server I made decent money. Overall I think the company has good ideas for service & food quality which I appreciate. Managers are made to work their way from bottom to top, which I appreciated.

    ConsI was cursed out by the proprietor multiple times, told that I would never make it in the hospitality industry because I was too "thin skinned". Have never been talked to or spoken by management in any other position the way I was spoken to here.

    Advice to Senior ManagementTreat your employees with respect.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Server (Current Employee) Brooksville, FL

    ProsVery friendly environment. Love the change up on the menus every couple months. the whole atmosphere and decor of the restaurant.

    ConsIt's a bit tough trying to keep up with all the extra stuff that needs to done while serving. From making sure your sidework is constantly up to par to running food to busing your own tables.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Carrabba's is generally a good environment but your experience will depend on the manager.

    Server (Current Employee) Greensboro, NC

    ProsHourly workers understand each other.
    Relaxed environment.
    No problems with chit-chat or being relaxed during slow times.
    Relatively up-scale restaurant means better tips.
    Flexible hours and vacation time.

    ConsCorporate seems to have issues with getting rid of bad managers. If a manager is willing to put in the money (i.e. become proprietor), corporate is essentially powerless to change their actions, even when they are unethical or illegal.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    BAD COMPANY TO BE A KITCHEN MANAGER

    Kitchen Manager (Current Employee)

    Prosyou get a comp card but the catch it still makes your bonus lower, paid vacation, oh the catch you use AKM and you use up too many hours your bonus even lower, no real pro's here.

    ConsEverything effects your TCI bonus, which is actually 30% of what they promise you, for example you are told you will make 37,000 they will give you a base pay of $30,000 and you have to earn then rest, they call it TCI bonus not for sure where the bonus part comes from because they makes sure you don't make over or close to what they promise, and be prepared to work your butt off everyday all day to save labor, 50-55 hours a week, no way more like 65 or more.

    Advice to Senior Managementstop cheating the hardest working Managers out of there TCI, why pretend your going to fix something when we all know the only thing that matter is rising the stock prices, but once we .... off customers enough we will end up empty like mac grill company is heading toward failing and principals and belief and quality of life where and how no body cares enough or get paid enough so this is somrthing to think about short change the ones that matter you fail in the end.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Your experience at work all depends on your managers and proprieter

    Hostess (Current Employee) Jacksonville, FL

    ProsVery flexible hours, energetic enviroment, great for college students

    ConsManagement can be condesending at times. There is usually more negative feedback than positive about the work done.

    Yes, I would recommend this company to a friend

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