Carrabba's Italian Grill Reviews

Updated July 2, 2015
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Carrabba's Italian Grill CEO David Pace
David Pace
5 Ratings

Pros
  • Great food you can feel good about serving and talking about (in 13 reviews)

  • flexible schedule, I had the opportunity to work with a few that know what Carrabba's was & should still be & that made me stay as long as I did (in 13 reviews)

Cons
  • it's hard to make money bartending there (in 6 reviews)

  • The servers with seniority just leave stack of unsorted dishes and won't complete side work (in 5 reviews)

More Pros and Cons

72 Employee Reviews

Sort: Popular Rating Date
  1. Changes in Corporate lead to more focus on the top 1% of company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Delray Beach, FL
    Current Employee - Server/Bartender in Delray Beach, FL

    I have been working at Carrabba's Italian Grill full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible scheduling
    Many locations for easy transfers

    Cons

    Employee meal restrictions and discount are terrible
    Corporate in recent years has diminished the value and quality of food and customers
    No longer based on the solid principal of affordable in-store prepped food and excellent customer service

    Advice to Management

    Corporate positions are greedy and make decisions that have ruined the quality of the restaurant and lies over and over again during these changes to employees.


  2. Good Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL

    I worked at Carrabba's Italian Grill (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, good money, decent bosses.

    Cons

    Working long hours with no breaks or food.

    Advice to Management

    Give your employees breaks if they need them.


  3. Better than most restaurants, but management was turbulent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Mobile, AL
    Former Employee - Food Server in Mobile, AL

    I worked at Carrabba's Italian Grill part-time (More than a year)

    Recommends
    Recommends

    Pros

    Tips were good on hot nights, dim lighting and great food. Got fat using employee discount, @ 50% off menu.

    Cons

    Trays are huge and heavy, when accidents happened, it was catastrophic. GM was always stressed and unapproachable. He bent over too far with customers who were clearly there to work the system by using their tax refund to pay what was left of their bill after complaining to the GM only after dessert had arrived.

    Advice to Management

    see above. Servers need their tips and 10% gratuity on a heavily (and too quickly) discounted check.


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  5. Okay moving to bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Jacksonville, FL
    Current Employee - Assistant Manager in Jacksonville, FL

    I have been working at Carrabba's Italian Grill (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Food benefits, comp card allowance, somewhat fun

    Cons

    Hours, pay, advancement opportunities. Cutting costs daily.

    Advice to Management

    Stop cutting costs, return to what made the company successful. They lost 3 major players in a year (president, rip,vp) all whom were long tenured. Tells you the direction


  6. quick way to make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carrabba's Italian Grill full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Customers make the job easier and the money is great.

    Cons

    General manager sits on his but all day. Not your ideal example of a manager. Work very long hours and you will not have a life outside of carrabbas period.


  7. Carbide carryout

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carside in Nashville, TN
    Former Employee - Carside in Nashville, TN

    I worked at Carrabba's Italian Grill (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great job for students in school, fun and casual atmosphere, great way to learn about customer service experiences, supportive management.

    Cons

    Low hourly pay, upward mobility limited to server or management, typical cons of restaurant work, late nights, only PM hours, etc

    Advice to Management

    Higher minimum wage, open the restaurant earlier so afternoon hours become a possibility, clearer route to restaurant management roles for those interested


  8. Good College Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carrabba's Italian Grill part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A restaurant environment is fast-paced so you don't often get bored. The money is pretty good and it was enough to put me through school.

    Cons

    Dealing with customers is a pain sometimes when they think they own the place. Also, management didn't really value its employees and it showed in the way they treated us.

    Advice to Management

    Treat the employees with respect so you don't have such a high employee turnover rate. The money is good, but it's not often worth the abuse.


  9. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrabba's Italian Grill part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good pay (hourly), nothing else I can really think of here

    Cons

    Managers always pick favorites so if you're not a favorite you will get bad hours, short shifts, management makes you boggle down every single customer in the store until they're past annoyed with you because they don't need your help most times, mark downs take forever because there's so much stuff in the store, always feeling judged my managers.

    Advice to Management

    Treat everyone equally and give everyone equal opportunity for hours.


  10. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in North Canton, OH
    Former Employee - Server/Bartender in North Canton, OH

    I worked at Carrabba's Italian Grill

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company, great coworkers, good values.

    Cons

    Terrible proprietor. No balance between work life and outside of the job.


  11. manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Carrabba's Italian Grill (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good food, well established company,

    Cons

    Long hours, limited growth opportunities.



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