Carrabba's Italian Grill

  www.carrabbas.com
  www.carrabbas.com
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Carrabba's Italian Grill Reviews

Updated September 12, 2014
Updated September 12, 2014
149 Reviews
3.4
149 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Carrabba's Italian Grill President Steve Shlemon
Steve Shlemon
61 Ratings

Review Highlights

Pros
  • Great atmosphere, great customers, and best of all great food (in 12 reviews)

  • Flexible schedule, ability to make a decent wage, and supplies good quality food which makes the job that much easier (in 12 reviews)


Cons
  • if the restaurant is slow, it's tough to make money (in 5 reviews)

  • The servers with seniority just leave stack of unsorted dishes and won't complete side work (in 5 reviews)

More Highlights

47 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Really Great people bad restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  South Naples, ME
    Former Employee - Server in South Naples, ME

    I worked at Carrabba's Italian Grill part-time for more than a year

    Pros

    Amazing people to work around every day

    Cons

    New head office people don't know what the little people do

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    I had a nice time with the company, but room for advancement was slow and moving forward was difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Orlando, FL
    Current Employee - Manager in Orlando, FL

    I have been working at Carrabba's Italian Grill full-time for more than a year

    Pros

    It is a scratch kitchen , everything made fresh. Company is expanding and has opened 3 restaurants in a year.

    Cons

    Cleanliness was a big factor and old equipment in the older restaurants that need a remodel. Lots of employees with tenure have left the company to pursue other avenues. Basically they did not like where the company was headed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carrabba's Italian Grill part-time

    Pros

    Employees get free meals and drinks

    Cons

    Only 4 people at this position

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Food and atomspere is great, however the managing and staff is much diferent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook  in  Amherst, NY
    Current Employee - Line Cook in Amherst, NY

    I have been working at Carrabba's Italian Grill full-time for more than 3 years

    Pros

    Workers get frew meals, lots of great people. It truley is one big family, food is prepared well and everything is made in house. Every desert, sauce, cheeses shredded. Vegitables cut fresh daily.

    Cons

    Managers are never on the same page. Kitchen manager is absolutly horrible and takes no responciblity for her cooking staff, lots of worker turnovers and only a few of seasoned vets on the line everyone else is new and in experienced.

    Advice to ManagementAdvice

    Stop having pouty fits and power trips..get on the same page and hire decent workers.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Moving in the wrong direction...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Carrabba's Italian Grill full-time for more than a year

    Pros

    Carrabba's is a well known brand that helps get people in the door.

    Cons

    The company is moving backwards. They are slowly becoming like olive garden by making less items in house and are focused only on cutting costs instead of putting out a quality product. The new corporate management is horrible and is destroying the reputation that Carrabba's has worked so hard over the years to develop.

    Advice to ManagementAdvice

    Stop making decisions without spending time in the trenches with your employees to find out what they think would make the restaurant better. Shareholders opinions should not be the only ones that matter.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Definitely better than some food service jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Car Side
    Former Employee - Car Side

    I worked at Carrabba's Italian Grill part-time for more than a year

    Pros

    Decent pay if you're in a tipped position
    You'll eat plenty of pretty good food
    It's a fairly social culture
    Flexible Scheduling system

    Cons

    Obnoxious training procedures and tests
    Fairly low level of respect
    Goofy / borderline bizarre corporate level activity
    Food quality / overall concept have been sacrificed for cutting costs

    Advice to ManagementAdvice

    In my experience, there were certain entrenched employees, individuals who had been with the restaurant for years that we're prone to acting like management, and manipulating the actual management. You must pay attention to those who may be poisoning the employee culture and correct those issues effectively.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Brooksville, FL
    Current Employee - Server in Brooksville, FL

    I have been working at Carrabba's Italian Grill full-time for more than a year

    Pros

    Very friendly environment. Love the change up on the menus every couple months. the whole atmosphere and decor of the restaurant.

    Cons

    It's a bit tough trying to keep up with all the extra stuff that needs to done while serving. From making sure your sidework is constantly up to par to running food to busing your own tables.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Your experience at work all depends on your managers and proprieter

    Current Employee - Hostess  in  Jacksonville, FL
    Current Employee - Hostess in Jacksonville, FL

    I have been working at Carrabba's Italian Grill part-time for less than a year

    Pros

    Very flexible hours, energetic enviroment, great for college students

    Cons

    Management can be condesending at times. There is usually more negative feedback than positive about the work done.

    Recommends
  10.  

    Great food, terrible corporate feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender  in  Grand Rapids, MI
    Current Employee - Server/Bartender in Grand Rapids, MI

    I have been working at Carrabba's Italian Grill full-time for less than a year

    Pros

    The food is amazing and the commitment to quality is excellent. All of my team members are like my family and the service is consistent.

    Cons

    The corporation has their hand in EVERYTHING. "Anything goes" is ridiculously taken advantage of by customers and the clientele includes people who can't afford to eat at a real nice restaurant but don't want to go to Red Lobster.

    Advice to ManagementAdvice

    Trust your employees and give them free reign once in a while. Back up your employees when the customer is being ridiculous and out of line, instead of giving the customer free food.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Server while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Hunt Valley, MD
    Former Employee - Server in Hunt Valley, MD

    I worked at Carrabba's Italian Grill part-time for more than a year

    Pros

    Fun, energetic atmosphere; attractive career advancement opportunities-even for those without college degrees; diversified company (Bloomin Brands). You have the option of transferring to other restaurants natiowide or other opportunites within the company that involve travel, which can be pretty exciting. Performance bonuses as well. Comfortable uniforms. Good food and wine. Knowlegeable staff, adequate training. Flexible schedule. Managers will usually work around class schedule. Uses Hotschedules.

    Cons

    Inexperienced, and sometimes immature, managers burden staff by making the restaurant susceptible to chaos. (This is not true for all regions and not every manager) Favoritism at times. Fluctuating income; some nights/weeks are super-busy and others are super-slow. There is a ton of pressure on management to maintain numbers which can be stressful. Normal everyday restaurant drama.

    Advice to ManagementAdvice

    Train your staff well so you don't have to micromanage them. This only leads to poor overall performance as you end up neglecting your own responsibilities. LEAD BY EXAMPLE.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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