Cash America Reviews

Updated June 24, 2015
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5.0
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Cash America President, CEO, and Director Dan Feehan
Dan Feehan
11 Ratings

Pros
  • Good benefits, good atmosphere, challenging (in 5 reviews)

  • I'd worked in a small pawn shop for many years prior (in 4 reviews)

Cons
  • or support from upper management (in 8 reviews)

  • No work/ life balance (that stopped with the bonuses) (in 4 reviews)

More Pros and Cons

14 Employee Reviews

Sort: Popular Rating Date
  1. Good Times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SME in Fort Worth, TX
    Former Employee - SME in Fort Worth, TX

    I worked at Cash America full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Room for growth, growth encouraged, and the management is open to suggestions. Overall a good and challenging place to work. Good work / life balance.

    Cons

    Career paths must be inquired about, help in attaining job related certifications must be sought after and do not seem to openly made available.

    Advice to Management

    Improvements to interdepartmental communications and maintain a continuing education / job relevant certification budget. Maintain the core values.


  2. Management treats employees well,which helps us give 100 % to the customers.

    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fort Worth, TX
    Current Employee - Customer Service Representative in Fort Worth, TX

    I have been working at Cash America part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a hourly rate, plus a sales bonus at the end of each month,personally more money has done no harm.

    Cons

    Some of the challenges are meeting the sales quota for the bonus,you do not want to be at the bottom of the barrel every month.

    Advice to Management

    Keep up the good work!


  3. Cash America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pawnbroker
    Current Employee - Pawnbroker

    I have been working at Cash America full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Commission, diacounts, events, pay and they become like family

    Cons

    There isn't really much negative.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. My experience working for Cash America was great and wonderful experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative/Pawn Broker
    Former Employee - Customer Service Representative/Pawn Broker

    I worked at Cash America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cash America offers great benefits.

    Cons

    The downside for working at Cash America is sometimes the hours are long.

    Advice to Management

    Treat all employees equal.


  6. Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great family environment. Made a lot of life time friends

    Cons

    The company is going through a lot of changes


  7. Great Company, searching for identity?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cash America

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Cash America has modeled itself and grown to its current level based upon its CORE values. This has allowed them to build a first rate team and grow the business to a level that is top in its field. Great benefits and work environment are just a couple of the pluses with the company.

    Cons

    With the CEO retiring this year, there seems to be a bit of an identity crisis going on. These are growing pains and will certainly be resolved but for now it has created some uncertainty within the workforce. Pawnbrokers have been at the heart of your success and it seems that dynamic is becoming less important.

    Advice to Management

    stabilize the ship and stick to your CORE values and the core business. Don't lose sight of how the business has been built for the last 30 years!


  8. A company with integrity that is going places

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Fort Worth, TX
    Former Employee - Director in Fort Worth, TX

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The leadership is trustworthy and fair. You can count on their integrity in all actions. The leadership has vision and even after a stumble they pick themselves up and plan for the next home run. They value their management and non management employees and reward everyone.

    Cons

    Like any company that is growing there are growing pains and the occasional bad egg in the bunch. But these are eventually removed.
    They currently are doing some soul searching after the failed Mexico expansion.

    Advice to Management

    Stay true to your integrity and never compromise. Stay on guard against bad actors that would hijack the core values that the company has stood for. Also foster the truth and open sharing culture that can guard against disasters in the making like the cashlinx system.


  9. Excellent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Cash America full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company culture with a lot of great people

    Cons

    No significant cons to include


  10. A company with a great culture who treats its employees fairly and gives them opportunities to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX

    I worked at Cash America full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Corporate office - Ability to advance, teamwork, fair salary, good leadership, employees have a servant's heart toward one another

    Cons

    Lending laws are a constant concern in this sector of business


  11. Cash America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at Cash America full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big shop=200-300 dollar bonus
    Big Discounts on cheap prices = 30percent usually

    Cons

    none really any cons just stuff



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