Cbeyond
3.0 of 5 287 reviews
www.cbeyond.com Atlanta, GA 1000 to 5000 Employees

Cbeyond Reviews

Updated Jun 12, 2014
All Employees Current Employees Only

3.0 287 reviews

                             

69% Approve of the CEO

Cbeyond Chairman, President, and CEO Jim Geiger

Jim Geiger

(202 ratings)

46% of employees recommend this company to a friend
53 Employee Reviews Back to all reviews
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    Sweat Shop Labor

    Anonymous Employee (Current Employee)

    Prosgood sales training
    product is good
    room to move up in the company if you can last longer than 6 months

    Cons12 hour days
    worked like a sweat shop
    high pressure sales environment
    buisness model flawed

    Advice to Senior Managementnone

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    1 person found this helpful  

    Get the "old school" people out of Cbeyond ASAP

    Senior Account Executive (Current Employee)
    Los Angeles, CA

    ProsThere is a ton of training, almost everyday. It's on the technology and selling; if you pay attention you can learn a lot even if you have experience selling. The transition to the 2.0 model should have happened a few years ago because it makes more sense. There is very little door to door anymore, you need to be more strategic in prospecting. We seem to be on a good path, but who knows what will happen when we are acquired by Birch.

    ConsUpper management is nightmare. A lot of yelling at people, clear favoritism, will only train or support the people he likes, doesn't listen to anyone, ever.....just barks orders at us. Intimate and personal relationships with the sales managers is common and is justified by saying "mentoring" them, the list goes on. Every sales rep hates and tries to avoid upper management , but they are still here. Corporate turns a blind eye for some reason. It's just a matter of time before we start suing for all the HR violations.

    Advice to Senior ManagementStart hiring people for management jobs from outside of the company. It's an old boys club and seriously stupid people with no skills get "brought up" (The Orange County upper management came up under old school VP's just because they are best friends). Corporate needs to come out and see what really goes on; we all hear how different the Atlanta office is and it's just not right the branch doesn't even resemble what this companies core values are.

    No, I would not recommend this company to a friend

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    Absolutely awful! There are no words to describe it.

    Tier I Technical Support/NOC (Former Employee)
    Atlanta, GA

    ProsIt's a job. Better than not eating at all (almost). Decent offices. Training was good. Good documentation on the services they provide.

    ConsYou name it. This is the most awful company to work for. No common sense. Micromanaged to the absolute minute. Selling T1 lines (1.5mbs) in a world of cable Internet (200mbs). I couldn't get another job because practically every recruiter in Atlanta works with them and no one would hire me because it would endanger their contract. Thank goodness a friend of mine got me a direct hire role with his employer.

    I never got in trouble there. Never written up but I was threatened with it. Constantly. They have their procedures that you follow no matter what or they will fire you. No common sense. One particular issue I fixed without taking additional, unneeded steps and wasting time, only to be threatened with a write up and possibly not going permanent. Didn't matter that the client was fixed and had not called back in and it had been over a month since the call. Just one of many, many situations like this.

    HR is so clueless that in my exit interview, they were "shocked" when I told them how awful they were and how practically everyone on the floor that I knew felt the same, but were too scared to say anything because they might get a bad name there.

    I would rather kick puppies for a living than go back. 8 hours a day, 7 days a week. Kicking puppies. Think about that before you consider working here.

    Advice to Senior ManagementNone. They wouldn't listen while I was there, why would they listen now?

    No, I would not recommend this company to a friend

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    WORST PLACE EVER, never work here unless you like to SOLICIT for a living.

    Account Executive (Former Employee)
    Atlanta, GA

    ProsThe only thing that made me want to go in was to see the my co-workers who also hated coming into such an awful place.

    ConsI have never wanted to quit a job in my life or hate going into work! MICRO MANAGEMENT. I went to college and got a degree for what? To talk about nonsense every morning at 8am sharp. Be late one minute and get locked out? Does that make sense? No. Seriously if you want to go back to highschool work here.

    I am BLOWN AWAY by anyone recommending this place. The office has shrunk from 50+ employees to around 20 by the time I volenterally left. EVERYONE QUIT. More have since I've left.

    Advice to Senior ManagementYou got rid of so many of the bad seeds, but there are so many left. What an awful joke of a job. SOLICIT 50 DOORS A DAY is not management.

    So what you're trying something new? Your reputation in the industry has become a joke.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stay Away

    Anonymous Employee (Former Employee)
    Atlanta, GA

    ProsAcquire lots of experience, but they won't want to pay you market rate.

    ConsGiven the micromanagement, mediocre salary, and high turnover rate, you should seek better opportunities elsewhere.

    Advice to Senior ManagementStop driving away your key people.

    No, I would not recommend this company to a friend

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    It hurt to go to work

    Territory Sales Representative (Former Employee)
    Edina, MN

    ProsDecent pay. Sure fire ways to be promoted. Really good sales training. When I first started the culture of people was pretty good.

    ConsThe sales force cleared out from 50 to 6 in a matter of a month. Managers baby sat. Too many miles driving to the office for senseless meetings. The product was a dinosaur in comparison which made it feel like I was lying try to sell people. The grind the micromanagement the ridiculous sales model a and the poor product makes you not want to get up in the morning. Hopefully things have gotten better but it was bad!

    Advice to Senior ManagementMicromanagement my is a poor way to manage people. Keep up with the times or change your price and be a phone company. And the aggressive ways demanded makes business owners hate your company which means they won't want to buy.

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    Account Executive

    Account Executive (Current Employee)
    Anaheim, CA

    ProsGood product training and sales training.

    ConsPoor sales culture. Mirco management. Pressure sales.
    Phone time is used to annoy customers, and mangers are over hearing your calls.Feels like babysitting. Sales reps are treated like glorified telemarketers .Cold calling and appointments are micro managed. Sales model doesnt work and customer get turned off by persistances.
    Morning training everyday is a waste of time that can be used for sales preperations.
    Having to check into the office at the end of the day, is also a waste of time and productivity when they don't pay for mileage.

    Also, cbeyond has a horrible reputation with business prospects In the field. Their products and serviced are expensive and unreliable.

    If you are a seasoned sales rep, stay away ...this position is geared for an entry level sales person.

    Advice to Senior ManagementNeed to hire seasoned sales managers and vp.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not for me.

    Sales Consultant (Current Employee)
    Seattle, WA

    ProsUnlimited Commission, okay training, positive group of people, opportunity to move up, and It is easy to get hired plus you will learn how to work hard.

    ConsTough to sustain level sales and push a sub par product. Building the value becomes tough when their is so many negative reviews online about poor product and terrible customer service. Its really just a bad product. Most who get promoted leave before two years. So if that tells you anything.

    Advice to Senior ManagementI would leave, the T1 internet is dated technology. If you are a great sales person go get a better sales job. Jim Geiger the CEO is selling a lot of stock so if that tells you much.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Was with Cbeyond Cloud Solutions for one year.

    Account Executive II (Former Employee)
    San Diego, CA

    ProsDecent product training. Company was on the right track in providing Hosted Cloud services and with credible partners in Cisco, Microsoft and EMC.

    ConsVery poor Management focus. Products and Services are transactional with a pray and spray mentality. Management look at sales as second class. Meanwhile Sales keeps revenue coming into a company. I've never seen anything like this before. Very poor strategy from "Sales Directors" Get out and knock on the door strategy and forget about if we can deliver or not.

    Advice to Senior ManagementStop calling folks who could barely qualify for Team Lead, DIRECTORS! Company structure is a mess. Too many chiefs........

    No, I would not recommend this company to a friend

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    Terrible

    Sales Representative (Former Employee)
    Farmington Hills, MI

    ProsHelped develop cold calling techniques

    Consmultiple territories in a short period of time, very micro managed and the product/service was not competitively priced for the market

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend

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Cbeyond – Why Work for Us?

Cbeyond puts the latest technology within reach of any size business. Using our private, high-bandwidth network, we deliver voice and data services from your location to the cloud. By shifting the technology burden to… Full Overview

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