Cbeyond

  www.cbeyond.com
  www.cbeyond.com

Cbeyond Reviews

Updated October 10, 2014
Updated October 10, 2014
322 Reviews
3.1
322 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
222 Ratings

Review Highlights

Pros
  • Company has strong sales training program and will prepare you for the "real world (in 24 reviews)

  • It has been a great opportunity for entry level experience into Cisco and telecom technologies (in 21 reviews)


Cons
  • Anyone who says long hours has a different point of view than I do (in 28 reviews)

  • Every day you are out there beating the bushes knocking on door to door of local businesses (in 11 reviews)

More Highlights

79 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    HIGH TURNOVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Santa Clara, CA
    Current Employee - Outside Sales Representative in Santa Clara, CA

    I have been working at Cbeyond full-time (less than an year)

    Pros

    High Commissions and sold training for entry level outside sales

    Cons

    Unhappy Customers
    Low base salary
    Unprofessional Management

    Advice to ManagementAdvice

    Company should focus on new marketing techniques and prospecting strategies to supplement "cold calling"

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    People are nice!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Pros

    People working there are nice and the environment is quite flexible

    Cons

    work efficiency is low sometimes and there is some discommunication

  3.  

    Hard work can be rewarded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant/Senior Acct Executive
    Former Employee - Sales Consultant/Senior Acct Executive

    I worked at Cbeyond full-time (more than 3 years)

    Pros

    Good training. Great company if you are looking for an entry level telecom position. Product set is diverse. Good open- door management style.

    Cons

    Reliability of installations and service. Too many AM meetings that take too long. Micromanagement can happen when you do not perform.

    Advice to ManagementAdvice

    Lighten up during meetings. We are all in the same boat...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    My experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond full-time (more than 5 years)

    Pros

    Good place to get some experience.
    Vending machines used to be only 25 cents for any items along with sodas.

    Cons

    Senior leadership seemed to think they were better than everyone else. Talked a good game in front of a crowd, but if you passed them in the hallways they would put their head down and act as if they didn't see you.
    In order to cut money, they decided to up the cost of snacks and sodas in the vending machines to 45 cent. Might not seem like much, but it was a real shot to the moral.

    Advice to ManagementAdvice

    Loosen up and show the true entrepreneur spirit by living by it.
    Because someone is a good worker, that does not make them a good manager.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Had great ideas but couldn't execute. Now Birch bought them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Engineer
    Former Employee - Sales Engineer

    I worked at Cbeyond full-time (more than an year)

    Pros

    Products like hosted VoIP, cloud services, MPLS, managed and professional services all sound good to the SMB customer. Most SMB's aren't used to getting all the options Cbeyond offered.

    Cons

    Horrible execution. Installs would take months. "Install" didn't mean it worked either. Operations team was brutal.

    Advice to ManagementAdvice

    They sold to Birch who is doing what most acquisitions do....layoff good engineers and employees. The only good thing I can see is that the Cbeyond name is gone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I learned a lot, but it is a lot of busy work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Process Excellence Co-op in Atlanta, GA
    Former Employee - Process Excellence Co-op in Atlanta, GA

    I worked at Cbeyond as an intern (more than an year)

    Pros

    Flexible hours and days off, salary, company culture, you get to work a lot with other interns so it's a fun environment, my bosses wrote my recommendation letters when i left

    Cons

    Sometimes boring, very repetitive work, not a place you would work when you graduate

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great begginings but over 10 years company eventually got bought out and things fell apart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Account Manager in Atlanta, GA
    Former Employee - Technical Account Manager in Atlanta, GA

    I worked at Cbeyond full-time (more than 8 years)

    Pros

    During the early years Cbyond was a great place to work at....if you applied yourself you would be sucessful. Great people to work with...easy to collaborate...friendly environment. Everybody was energised ready to work and get things done.

    Cons

    As time went on things started to change as company was not valued as they once was, investors were demanding changes to drive share price as such culture changed with new management coming in and eventually company got sold to a privately held telecommunciation services company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Now Birch Telecommunications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cbeyond full-time

    Pros

    Opportunity to advance, great opportunities to work with latest hardware and software. Majority of employees enjoyed work and were great to work with.

    Cons

    The product offerings were too diverse which lead to large development hours on products that never sold. Sales never understood cloud products and most came through Individual Case Reviews. This also increase Operational costs as there was no repeatable model. New software solutions were poorly vetted prior to purchase and many need not meet needs. End result is decreasing revenue vs increased cost and we were bought.

    Advice to ManagementAdvice

    Keep it simple, repeatable, profitable rather than guess, but its too late now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Atlanta, GA
    Former Employee - Engineer in Atlanta, GA

    I worked at Cbeyond full-time (more than 5 years)

    Pros

    There was good access to modern VoIP equipment. The pay was competitive. Benefits were average.

    Cons

    Some people moved into management who clearly had no experience and/or were not cut out for it. This caused general dissatisfaction among the people reporting to those managers.

    Advice to ManagementAdvice

    Promoting internally is generally a good idea, but only so long as those people possess the necessary skills. In some cases, it makes sense to look outside the company to fill those roles.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Anaheim, CA
    Former Employee - Account Executive in Anaheim, CA

    I worked at Cbeyond full-time (more than an year)

    Pros

    Learning experience, Fun quota trips, good culture

    Cons

    cold calling, high turn over, not the best product, low base salary

    Advice to ManagementAdvice

    Reward those who are selling

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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