Cbeyond Reviews

Updated August 28, 2014
Updated August 28, 2014
319 Reviews

3.3
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cbeyond Chairman, President, and CEO Jim Geiger
Jim Geiger
223 Ratings

Review Highlights

Pros
  • Company has strong sales training program and will prepare you for the "real world (in 23 reviews)

  • The sales model is great for an entry level sales proffesional (in 20 reviews)


Cons
  • Anyone who says long hours has a different point of view than I do (in 28 reviews)

  • The "door to door" style of sales is old fashioned and doesnt work like it did 15 years ago (in 10 reviews)

More Highlights

71 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Anaheim, CA
    Former Employee - Account Executive in Anaheim, CA

    I worked at Cbeyond full-time for more than a year

    Pros

    Learning experience, Fun quota trips, good culture

    Cons

    cold calling, high turn over, not the best product, low base salary

    Advice to ManagementAdvice

    Reward those who are selling

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Wool over eyes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cbeyond full-time

    Pros

    Relaxed atmosphere, operations is open to suggestions, ability to truly partner.

    Cons

    Stifling growth, refusal of management to adjust with new talent, backhanded dealings

    Advice to ManagementAdvice

    Do what you say and be respectful of your talent if you want to retain them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Churn and Burn!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond

    Pros

    Very cheap vending machine for drinks and snacks. Good for newer folks looking to join the work-force. Company events for top producers

    Cons

    Churn and Burn/Micromanagement. Really bad reputation in territories where you have to walk in and sell Cbeyond products. These territories have most likely been ran through by a previous employee.

    Advice to ManagementAdvice

    Invest in some other type of Marketing and don't rely solely on foot soldiers. Maybe a TV/Radio ad.

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  5.  

    Pretty good experience with a lot of sales and product training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive II  in  Los Angeles, CA
    Current Employee - Account Executive II in Los Angeles, CA

    I have been working at Cbeyond full-time for less than a year

    Pros

    The products and sales engineers are fantastic

    Cons

    The company has some industry related reputations to overcome before they can penetrate a high market share.

    Advice to ManagementAdvice

    Use the advertising methods competitors are using. SEO, Local SEO, PPC etc. Also consider paying an online reputation management company. Your return on investment will come in droves. Once you are doing these kinds of things I would be happy to recommend anyone to work for Cbeyond.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good place to start a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous - Operations  in  Atlanta, GA
    Current Employee - Anonymous - Operations in Atlanta, GA

    I have been working at Cbeyond full-time for more than 5 years

    Pros

    Company is friendly to younger people without much experience and has many opportunities for growth. Volunteer culture is not as strong as it once was, but still good. Lots of very talented people work here.

    Cons

    Company has struggled in recent years, and morale not as good as it once was. Lack of clear direction from upper levels of management. Poor planning of speed to market strategies continually causes issues across the board.

    Advice to ManagementAdvice

    Need clear direction from the top-down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Like a chicken with its head cut off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  Atlanta, GA
    Former Employee - Senior Account Executive in Atlanta, GA

    I worked at Cbeyond full-time for more than a year

    Pros

    The corporate operations have a generally healthy and supportive atmosphere. The sales office has a young and upbeat staff with relatively young leaders. Collaboration and support is relatively easy to find.

    Cons

    Sales is an entirely separate silo, run by a frat boy system of rewarding the most popular, rather than the hardest working. We changed commission structure and sales strategy 4-5 times each in a year and a half.

    Advice to ManagementAdvice

    If you roll out a consultative sales strategy, stick to it. Trying to remain transactional will keep the company fighting with cut rate providers for undesirable customers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    No career path

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cbeyond full-time

    Pros

    My team was great and fun to work with
    Great community projects
    On site gym
    Great classes at the gym
    Gym was free for employees

    Cons

    No career growth opportunities
    Too much office politics
    They rarely promoted from within
    The pay was not great
    No free snacks

  9.  

    Average internship for average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Advisor Coordinator  in  Atlanta, GA
    Former Employee - Solutions Advisor Coordinator in Atlanta, GA

    I worked at Cbeyond as an intern for less than a year

    Pros

    The people were very friendly and welcoming. This particular internship was not difficult at all.

    Cons

    I felt like I was just a number, or lost in the company. Could be boring at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Field Engineer

    Current Employee - Field Engineer
    Current Employee - Field Engineer

    I have been working at Cbeyond full-time for more than a year

    Pros

    The people you work with are great.

    Cons

    No annual salary reviews and no increase in pay for over 16 months.

    Advice to ManagementAdvice

    Employees are the 3rd leg of a successful business. Reward your employees and see productivity increase and over all increase in revenue will follow along with reduced expenses.
    If you don't reward employees expect the stool to fall.

  11.  

    Process Excellence Intern

    Current Employee - Process Excellence Intern  in  Atlanta, GA
    Current Employee - Process Excellence Intern in Atlanta, GA

    I have been working at Cbeyond as an intern for more than a year

    Pros

    Flexible schedules, good work atmosphere

    Cons

    No raise for all semesters working there

    Advice to ManagementAdvice

    none

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