Cbeyond

  www.cbeyond.com
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Cbeyond Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

3.0 292 reviews

69% Approve of the CEO

Cbeyond Chairman, President, and CEO Jim Geiger

Jim Geiger

(205 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Company has strong sales training program and will prepare you for the "real world(in 23 reviews)

  • The sales model is great for an entry level sales proffesional(in 20 reviews)


Cons
  • Anyone who says long hours has a different point of view than I do(in 28 reviews)

  • The "door to door" style of sales is old fashioned and doesnt work like it did 15 years ago(in 10 reviews)

49 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    2 people found this helpful  

    Love working at Cbeyond. Love working with the people at Cbeyond.

    Learning and Development Manager (Current Employee) Atlanta, GA

    ProsWork is fast-paced so you are never bored. People are great - they motivate me to get out of bed in the morning:) We have an amazing gym that is fully-managed. We are encouraged to use the gym during working hours, provided we make up the time away from our desks. Cbeyond has also awakened in me a desire to give back to the community by sponsoring days and weeks of service to encourage us "care relentlessly" about our communities.

    ConsSometimes you have to work longer hours to maintain your sanity when project deadlines arise. It has been said that many times leaders are "building the plane as they are flying it." Sometimes we leap before we look to rush products to Sales.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Returning Employee "The Grass Isnt Always Greener"

    Tier II Tech Support (Current Employee) Atlanta, GA

    ProsI am wanting to write a real review on Cbeyond as perceived from the employee who thought there was better than a company than one that promoted from within, recognized hard working employees, worked with you on your schedule, assisted in helping you reach your bonus potential, gave you all the tools to succeed and the list goes on.

    I left to pursue a "job" at a very successful start up company. Benefits were fantastic, atmosphere was wonderful but it was missing the things that glue a business together. The ability to grow and learn was missing, the passion for the customer was missing, and the "team" environment was not there.The honest truth is the job is not always easy. Job posts sound appealing because that is what they are meant to do. I am grateful and blessed to return to a place that is going to allow me to complete the career that I started.

    ConsMy honest cons were my own. I want to list what I complained about then explain. When in Tier 1 I did not like 30 min lunches. In Tier 1 and 2 I thought there should be more formal training. Honestly these werent real company issues. The 1st was a preference, and the 2nd was a fault of my own and many people. Training for work is no different than school. If you dont invest personal time, you will never grow. On the happy note though as I was in my final 2 weeks there was a lot more training available.

    Advice to Senior ManagementI wish I had honest advise to give here. If anything I would have liked to discuss deeper with management what my complete future goals were and set realistic dates to try and achieve the goals. That is useful to motivate employees to achieve success.

    Yes, I would recommend this company to a friend

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    Top sales people do what they love to do!!

    Sales Representative (Current Employee) Los Angeles, CA

    Pros#1- I love the culture and the employees that I work with.
    #2- This company continuosly trains on the new products that are being rolled out and how to help postion them to prospects. (There are also design engineers that can help support you on appointments and explain the more technical aspects that you may not understand.)

    Cons-sometimes salesforce takes a long time, especially when we have to put together quotes through docusign

    Advice to Senior ManagementNone at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    The New CYBEYOND

    Sales Representative (Current Employee) San Francisco, CA

    ProsAWESOME PRODUCT SET!. They have a full suite of products from Cloud to mobile phones and everything in between. The comp plan is also great!

    ConsStart up environment- those who are entrepreneurs will love it.

    Advice to Senior ManagementPay to get the best people possible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Opportunity of a lifetime

    Solution Specialist (Current Employee) Dallas, TX

    ProsCbeyond gave me an opportunity to learn consultative solution selling as an entry-level employee. The product training was excellent. The daily expectations have changed dramatically over the past year and a half. I am now in charge of my own daily schedule and am free to run my business how I see fit. My sales have improved because of the recent changes in management style. I have met some incredibly successful people that I am proud to call my mentors. Community involvement is quite fulfilling.

    ConsThe sales training has not evolved to mirror the actual sales strategy that lets one be successful in this position. Consequently, new employees are often discouraged for the first 4 months. After which, they either quit or are ambitious enough to succeed no matter the circumstance. A lot of the tenured employees are falling off at a rampant pace - probably because change makes people uncomfortable.

    Advice to Senior ManagementWe have moved away from hiring entry-level; but, I wouldn't be a national sales leader without such opportunity. Take a chance on a green employee if you see the determination in their eyes. For those that own a successful track record, be a coach and a resource, but let them run their own business.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I earned an equivalent MBA working at Cbeyond

    IT Director (Former Employee) Atlanta, GA

    ProsEnjoyed the culture and the focus of the senior leadership

    ConsNo flexibility with teleworking and required all employees to come into the office.

    Advice to Senior ManagementInvest in a unified collaboration solution that will expand your employee base outside of Atlanta.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 years later and I still love this place!

    Marketing (Current Employee) Atlanta, GA

    ProsCbeyond Invests a lot in their employees. There's a lot of recognition that is given to those that work hard. Training program is top notch. Ability to be promoted is better than any company I've worked for. The affinity groups like CWN (Cbeyond Women's Network) make working at Cbeyond pleasurable. I also love working for a company with such a high-level of community involvement and commitment to volunteering.

    ConsSome of the departments are understaffed. The teams are working very hard to change that though. It isn't all that bad though because it allows people that are not working in that role to take on work for an open position if they have a passion for it, thus adding to their skills for their resume.

    Advice to Senior ManagementNone! Keep up the great work.

    Yes, I would recommend this company to a friend

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    Meritocracy That Hires Smart, Hardworking People!

    Anonymous Employee (Current Employee) Atlanta, GA

    ProsCompared to other companies, the sheer volume of talent is incredible. Very challenging environment, but ton of opportunity to shine! The culture is amazing - everyone is empowered to raise concerns and given a chance to act on them. Imagine having call center employees voice an issue openly and candidly to C-level executives . . . and have those execs take them seriously rather than pay lip-service. And everyone's bonus is based on the same criteria (compared to other companies where only the elite get bonuses).

    ConsBenefits not as nice as other companies in the area; vacation/sick/personal days to manage versus just PTO.

    Advice to Senior ManagementSpeed to market is important, but not the only strategy; continue to focus at closing gaps and solidifying the foundation created over the past 2 years.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Good friendly family atmosphere, with tons of opportunity for growth

    Anonymous Employee (Current Employee)

    ProsGreat people. Lots of mobility if you work hard. Many professional growth opportunities (Six Sigma classes, their own chapter of Toast Masters, networking groups)

    ConsThey deploy under tested, unfinished products. Going through a difficult transition to a new product set that not many people internally seem to understand well.

    Advice to Senior ManagementGreat job in many ways. You hire wonderful people to work with. You need to end the 'speed to market" approach because it hurts the brand by releasing products that are not fully baked, and are poorly defined and articulated.

    Yes, I would recommend this company to a friend

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    Cbeyond encourages and enables you to have a CAREER, not just a job.

    Human Resources (Current Employee) Atlanta, GA

    ProsSmart, fun, team-oriented people work here. Fast-paced, innovative, entrepreneurial-spirited company. A true meritocracy. Lots of opportunity for career advancement, continuous learning, and new challenges. Great networking groups to join. Strong community involvement. Caring management. Flexible work environment. Competitive benefits.

    ConsWould like to see some additional benefits like the option of working 4 10-hour work days or possible tuition reimbursement.

    Advice to Senior ManagementContinue to keep your finger on the pulse to maintain the culture at Cbeyond as it is; it's a great place to work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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