Cengage Learning

www.cengage.com

Cengage Learning Reviews

Updated January 29, 2015
Updated January 29, 2015
460 Reviews
3.2
460 Reviews
Rating Trends

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Cengage Learning CEO Michael Hansen
Michael Hansen
214 Ratings

Review Highlights

Pros
  • The company culture allows for some work flexibility to have a great work-life balance (in 56 reviews)

  • Great work-life balance with work from home 2 days per week (in 15 reviews)


Cons
  • Upper management at MS needs to get on board with what our CEO is trying to do (in 37 reviews)

  • Company appears to be moving towards less flexibility with work-from-home arrangements (in 15 reviews)

More Highlights

129 Employee Reviews Back to all reviews

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  1. 8 people found this helpful  

    Challenging role with a STEEP learning curve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Consultant
    Current Employee - Learning Consultant

    I have been working at Cengage Learning full-time (more than a year)

    Pros

    -Flexible schedule
    -Good people
    -Benefits, 401k match, company car
    -You work essentially a "teacher's schedule" so you have Summers and holidays off.

    Cons

    Quite simply, there is just TOO MUCH for ONE person to do. The learning curve to this job takes a year, and it is tough. Lots of ups and downs. Dealing with rude professors in a thankless job is exhausting. I don't get paid enough to deal with the amount of stress I deal with on a daily basis.

    Advice to ManagementAdvice

    Re-evaluate size of some territories and work load.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Editorial Assistant

    Former Employee - Editorial Assistant in Clifton Park, NY
    Former Employee - Editorial Assistant in Clifton Park, NY

    I worked at Cengage Learning

    Pros

    Good company, location, benefits, work

    Cons

    Not great management, too much work for one position

    Advice to ManagementAdvice

    Be more open to suggestions

    Doesn't Recommend
    Neutral Outlook
  3. 7 people found this helpful  

    A lot of ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in Cincinnati, OH
    Former Employee - Editor in Cincinnati, OH

    I worked at Cengage Learning

    Pros

    Good salaries and benefits. A lot of different types of jobs are available. Movement within the company is encouraged.

    Cons

    To some extent, an old-boy network exists. Often the company doesn't seem interested In keeping long-term employees happy. Company seems to prefer new, young employees to whom Cengage doesn't have to pay bigger salaries.

    Advice to ManagementAdvice

    Really care about your employees rather than being so concerned about your own position, salary, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Confusion in mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cengage Learning full-time (more than a year)

    Pros

    Good autonomy, good products to sell. Professional company, pay is decent for what it is.

    Cons

    Management seems very confused about the direction they want to go, and there is constant change. They let some incredibly good sales people go, partly due to their salaries getting higher.

    Advice to ManagementAdvice

    Get a clear path and stick to it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Great people below the top level of management, but frustrating for true innovators

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in Boston, MA
    Former Employee - Editor in Boston, MA

    I worked at Cengage Learning as a contractor (more than a year)

    Pros

    I've freelanced here for many years, and may again. The project teams are usually fantastic, staffed with people who truly care about the quality of the final product. The hourly rate is competitive, and they usually -- 70% of the time -- pay on time.

    Cons

    I've seen many project start out with the idea of making significant changes and innovations to the way a concept is taught or course is designed. But time and time again, the innovations get shelved in favor of not rocking the boat. which makes you wonder why you spent all that time "thinking outside the box" in the first place.

    Advice to ManagementAdvice

    Take another look at your middle managers -- and more importantly, another listen. They truly care about their work and the markets they serve, and may have invaluable ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Company in Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning full-time

    Pros

    Cengage offers opportunities for interesting cross functional product development. The company's culture is shifting towards more rapid application development and as such the opportunity to learn and keep up with new technologies is available.

    Cons

    Pay raises are below the rate of inflation. Corporate culture is shifting to embrace agile development practices, but the change is slow and big corporation bureaucracy exists. The company's culture is shifting towards more rapid application development and as such the requirement to keep up with new technologies is available.

    Advice to ManagementAdvice

    Ask customers the right questions and use the answers to define product strategies. Don't create products in response to a need that never existed.

    Doesn't Recommend
    Positive Outlook
  8. 1 person found this helpful  

    yes at Cengage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purchasing Manager in Dallas, TX
    Current Employee - Purchasing Manager in Dallas, TX

    I have been working at Cengage Learning full-time (more than a year)

    Pros

    several benefits too many to mention

    Cons

    repeat of the one before

    Advice to ManagementAdvice

    seek out your people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Great place for work-family balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning

    Pros

    Great benefits, salary. Ideal place if you want to balance work commitments with family life. People are relaxed and very friendly.

    Cons

    Lack of vision and excitement. Too many layers of management. Lots of inefficient processes that very few are actively trying to change. Work environment is not very diverse.

    Advice to ManagementAdvice

    Spend time developing talent. Work actively to diversify the teams.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Solid starting pay with little room for advancement without degree.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH

    I have been working at Cengage Learning full-time (more than a year)

    Pros

    The benefits offered are solid.

    Cons

    minimal room for advancement from customer service

    Advice to ManagementAdvice

    Be more transparent with your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Overall, a decent job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cengage Learning

    Pros

    Great people to work with.
    Love my manager.

    Cons

    Some stress with the back to school season.
    Politics with management.

    Recommends
    Neutral Outlook
    No opinion of CEO

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