Centene

  www.centene.com
  www.centene.com

Centene Reviews

Updated November 9, 2014
Updated November 9, 2014
197 Reviews
2.7
197 Reviews
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Centene Chairman and CEO Michael F. Neidorff
Michael F. Neidorff
123 Ratings

Review Highlights

Pros
  • Good benefits (although they were better just a couple of years ago) (in 24 reviews)

  • The pay is decent and comparable to area hospitals (in 7 reviews)


Cons
  • There is no work life balance unless you are paid by the hour (in 17 reviews)

  • If you decide to take a job there plan on working many long hours (in 18 reviews)

More Highlights

63 Employee Reviews Back to all reviews

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  1.  

    Horrible middle management at Illinicare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Centene as a contractor

    Pros

    Nice pay if you work as a contractor. However the employees are not valued and neither is their input regarding what could make the position better. Middle management is very segregated and unapproachable. You are often punished for voicing any opinions.Punishment can include having your desk relocated, suddenly receiving poor quality scores or not being hired on permanently. They only want yes people on the team. Oh yeah, lunch is only 30 minutes and your breaks are forfeited if your call goes 5 minutes over your scheduled break time and you're only allowed 15 minutes a day for bathroom breaks. No electronics allowed on floor, hall, or stairway even during personal time. Don't forget to clock in a minute before or you're late and will receive an occurrence worth .25 and can't log out until 1 minute after end time. Very hostile work environment. Work analyst team play the role of schedule gods.

    Cons

    All the above. VERY HOSTILE WORK ENVIRONMENT AND NEEDS UNION INTERFERENCE.

    Advice to ManagementAdvice

    Get rid of uneducated and untrained management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    No integrity, management are power hungry and misuse their authority.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Tyler, TX
    Former Employee - Anonymous in Tyler, TX

    I worked at Centene full-time

    Pros

    Pay, benefits and on-site daycare.

    Cons

    Management doesn't have integrity. No one wants to have any accountability to what does/doesn't happen in the workplace.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Specialist
    Former Employee - Provider Relations Specialist

    I worked at Centene full-time (less than an year)

    Pros

    Pay increase to join company. Hours of flexibility. Use to company credit card without having to go through hassle of reimbursement.

    Cons

    The market I worked in was a newly implemented Health Plan. There was MINIMAL support from the Corporate level and the people hired in the market had no Healthcare experience. How can you manage and function a Health Plan without that? Workers were very unprofessional and Management and above never took ownership of any issues. Ultimately the Health Plan advised they were pulling out of the market no less than 8 months of "going live". Luckily this was something I recognized and left prior to all this. This company still leaves a bad taste in Providers mouths.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Horrible culture, need to focus on hiring people with experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Centene full-time (more than an year)

    Pros

    Great benefits, salary, need to hire people with the right experience

    Cons

    horrible culture, growing too fast, no time to look back and fix problems

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    MHS, Indiana - Other reviews were right on the mark, no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Centene as a contractor (less than an year)

    Pros

    Pay was good.
    With the exception of management, the people I met are very nice and helpful.
    They try to promote a healthy lifestyle (well if you exclude the stress they add)

    Cons

    Work life balance is crazy. We're talking 15 hr days, lunch at your desk while you work. Everything is urgent. If you don't delivery you'd better have yourself a backup plan.
    Corp has a disconnect to the other companies it manages. Middle management in these other companies have a strong disdain for corp.
    And as mentioned, manager are there for who they know not what they now. My manager was obtuse, micromanaged, and had a temper.
    If you do decide the money is worth the ulcer you'll get, take is one advice. Keep your opinions to yourself while you are there. They are a perfect company with perfect procedures, and to suggest anything otherwise, only means you are stupid for not realizing their perfection. You might think I am exaggerating, but you have been warned.

    Advice to ManagementAdvice

    You are all perfect. Keep giving yourself pats on the backs and tell yourself how awesome you are as managers, as the workers really couldn't think for yourselves if it wasn't for your arrogance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Pay is excellent, but not worth the headache!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Analyst (A2) in Tyler, TX
    Current Employee - Claims Analyst (A2) in Tyler, TX

    I have been working at Centene full-time (more than an year)

    Pros

    Pay is excellent for this area. Benefits are great, from insurance to 401k to quarterly bonuses.

    Cons

    Management is a complete joke! You only get somewhere if you are a brown noser or butt kisser. I choose to let my work ethic speak for itself. I am one of the top producers in our office and it has only gotten me written up and threatened by management. They are in cahoot's with HR, so that gets you absolutely nowhere. Yes I am a current employee, but not very much longer. I refuse to work for a company that has ZERO moral's, ethic's or integrity!!!

    Advice to ManagementAdvice

    Upper management (corporate) should really make surprise visit's and meet with your "low on the totem pole" employee's to get the real story of what goes on. Site managers will smile and sit across a table from you in a conference room and degrade us to our face and then tell you how wonderfully happy they are with the way things are going. I'm sure they are! Bullying is NOT an acceptable form of management!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    If you value your family, friends, etc., This is NOT the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Centene full-time (more than 8 years)

    Pros

    Compensation and benefits is probably the best thing going for Centene employees. If you are absolutely desperate for a job, hire on but only until you find something else. Don't worry - Centene is famous for their employee turnover rate. You will also receive a decent severance package as long as you sign a document stating you will not sue them.

    Excellent Pre-school at a discounted price that is open 6am to 6pm so you can work almost 12 hours per day.

    Cons

    Too many to count and list here. Major issues for me are:

    • No work/life balance
    • Bullying behavior from Managers - especially in the NurseWise division
    • Lack of responsible oversight from HR and Executive Management
    • Lack of training provided
    • Back-stabbing and favoritism are rampant
    • Working for a company that built state-of-the-art buildings and successfully took over a large part of Clayton by underhanded means.
    • Said Buildings, etc. were paid for with Medicaid Dollars.
    • While accruing time off, there is never a time you can actually take it. You lose it because you can't carry it over to the next year.
    • Out-dated policies and procedures
    • No flexibility – hours, dress code, working remotely, etc.
    • Mentality that employees aren’t to be trusted and are not treated as the professionals they are.

    Advice to ManagementAdvice

    It doesn't make any difference what I have to say. Management has ignored every comment and suggestion ever made. Those employees that did have the courage to express their opinions are no longer employed. That should say something.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Centene full-time (more than an year)

    Pros

    The office furniture is nice. The pay is equitable and market rates. I think management acts interested in your ideas but has to plans to change anything or help. People get walked out with no warning.

    Cons

    Corporate management needs to move into the 21st century. Maybe they are just too old but the PTO and dress policy is out of date. There is no work life balance unless you are paid by the hour. HR is just a joke.

    Advice to ManagementAdvice

    If you want to be an employer of choice and attract & restrain top talent, make changes. What kind of company doesn't let you take 1 day in the first 3 months?

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Nothing is built to last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer in Clayton, MO
    Current Employee - Senior Applications Developer in Clayton, MO

    I have been working at Centene full-time (less than an year)

    Pros

    They have an awesome cafeteria.

    Cons

    Nothing is built to last. None of the other developers are writing unit tests, and the architecture is pretty brittle.

    As a developer you will be tasked with gathering specifications as the business analysts don't do their jobs.

    As a developer you will be tasked with going through a five layer process to certify that a feature is ready to deploy - the testing team does not really test, only the business will test, and they are impossible to work with.

    As a developer you will be tasked with supporting code you did not write (you will be on-call), and no one else on the team serves on-call (business analysts, testers, managers).

    As a developer you will work nights and weekends in addition to regular hours, and you will not be the one promoted - Centene only promotes business analysts and managers.

    Advice to ManagementAdvice

    See Cons

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Rapid growth and growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Clayton, MO
    Former Employee - Business Analyst in Clayton, MO

    I worked at Centene full-time (more than 8 years)

    Pros

    A fast paced company that is growing.

    Cons

    Poor training. Managers are overworked and cannot spend the needed time to supervise well. Total focus on the new account with detrimental impact on current customers. Blaming employees for systemic failures due to lack of training, support and time to think about what needs to be done other than today's fire drill.

    Advice to ManagementAdvice

    Provide better structure for employees and managers. Spend the time and dollars on internal development.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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World Head Quarters in Clayton

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