CenterPoint Energy

  www.centerpointenergy.com
  www.centerpointenergy.com

CenterPoint Energy Reviews

Updated October 9, 2014
Updated October 9, 2014
56 Reviews
3.8
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CenterPoint Energy President, CEO, and Director David M. McClanahan
David M. McClanahan
34 Ratings

Review Highlights

Pros
  • Work-life balance is good and benefits are average (in 6 reviews)

  • There is great life/work balance, great benefits, and the compensation is competitive (in 5 reviews)


Cons
  • I have found that there is still some of the "good ole boy" system still left in the company (in 4 reviews)

  • Low salary compared to other engineering jobs in Houston (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A good place to end your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Houston, TX
    Current Employee - Project Manager in Houston, TX

    I have been working at CenterPoint Energy full-time

    Pros

    Good people, laid back environment, family-friendly workplace

    Cons

    No career planning. When asked about growth opportunities, the answer commonly given is that within 5 years 45% of the workforce will be of retirement age. I would prefer to be evaluated on my performance vs when people retire. There are also a lot of employees that do just what they need to get by. Putting in extra effort does not get you anywhere.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good place to work, most of the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at CenterPoint Energy full-time (more than 3 years)

    Pros

    For the most part, it's a good company to be a part of. Compensation is below the market rate, but that is not surprising for a utility. Work-life balance is good and benefits are average. 9/80's are a perk, but that seems to be the going rate for many energy companies. Corporate culture seems to be improving, though you do still see that "old boys club" mentality at times.

    Cons

    The majority of employees at this company have been here most of their careers (20-30 yrs) so one of the primary challenges is a resistance to change. Also I think tenure/years at the company is rewarded more than exemplary work, or even education sometimes. It's incredibly frustrating. Soon, a large chunk of the employee population is going to retire and knowledge transfer is going to be an issue. Not much room for growth in every department, only some.

    Advice to ManagementAdvice

    Focus on employee's merit and performance rather than years at the company.

    Approves of CEO
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Houston, TX
    Former Employee - Engineer in Houston, TX

    I worked at CenterPoint Energy full-time (more than 5 years)

    Pros

    Lots of friendly people to work with.

    Cons

    Low salary compared to other engineering jobs in Houston.

    Advice to ManagementAdvice

    Need to look at more competitive salary

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    10 years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenterPoint Energy

    Pros

    There are plenty many opportunities for advancement as long as you have at least a bachelor's degree or higher.
    The company offers many perks ( free lunch on occasion, gift cards, tuition reimbursement, etc)

    Cons

    It is very easy to get terminated.
    Mandatory overtime.
    This company is very strick on attendance. One minute late is late..
    Due to emergency calls that are received, very easy to miss details and as a result, get terminated.
    You must go to work in hurricanes, fire, tornado. ... you are emergency response employee..
    The calls are micro managed. How much time you spend on a call.
    The things you say on a call. They promote saying "key words" on every call.

  6.  

    Fun place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor in Houston, TX
    Former Employee - Contractor in Houston, TX

    I worked at CenterPoint Energy as a contractor (less than an year)

    Pros

    Company will be in market for a long time, has many ties and very stable. Decent pay and friendly top management

    Cons

    Not many chances for entry level.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    No corporate mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Service Representative in Houston, TX
    Former Employee - Senior Service Representative in Houston, TX

    I worked at CenterPoint Energy full-time (more than 8 years)

    Pros

    The company will be around for a very long time, very stable. The pay is reasonable and they a have a fairly decent union on the electric side of the company.

    Cons

    They do not promote pass entry level management. Very few people actually get a chance to move up to the corporate level even if they are qualified. The natural gas side of the company has a very weak union and has a strong "Good ole Boy" system in place.

    Advice to ManagementAdvice

    The company really need some diversity at the corporate level. There is a real disconnect between your field employee with college degrees and upper management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Billing Department had low morale -success was tied to minimun call times not answering customer's questions thouroughly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advanced Customer Service Representative in Minneapolis, MN
    Former Employee - Advanced Customer Service Representative in Minneapolis, MN

    I worked at CenterPoint Energy full-time (less than an year)

    Pros

    Pay and benefits were decent.

    Cons

    No positive comments by management. They didn't care about answering the customer's questions correctly in one call. Instead customer's were many times treated rudely and given little information, which led to multiple call backs/call volume.

    Advice to ManagementAdvice

    Promote or hire qualified people to supervise not just those who have put in the time.

    Doesn't Recommend
  9.  

    A good company to work for steady employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Contrl in Houston, TX
    Former Employee - Distribution Contrl in Houston, TX

    I worked at CenterPoint Energy full-time (more than 10 years)

    Pros

    Have a good 401k plan, pension, paid holidays and vacation.. Company has a good volunteer programs to help out community

    Cons

    Needs improvement in assessing new technologies and training. Can be high stress during storm outages.

    Advice to ManagementAdvice

    Need a full time train program for distribution contrl.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Stable, slow to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at CenterPoint Energy full-time (more than 5 years)

    Pros

    They're not going away anytime soon. Fairly innovative for a utility. If you like it, you can stay as long as you like. The people are nice and have lots of spare time to help anyone who asks.

    Cons

    Utilities are generally not very innovative. Decisions are very slow, involve lots of people, boat-rocking is not welcome. Most of the company has been there forever, and without market pressures, it operates like a 1980s organization.

    Advice to ManagementAdvice

    Stop looking at what other utilities are doing, and look at what other companies are doing...the rest of the world has become leaner and more efficient out of necessity.

    Doesn't Recommend
    Neutral Outlook
  11.  

    valuable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at CenterPoint Energy full-time (more than 5 years)

    Pros

    good starting point for a young engineer to begin his/her career

    Cons

    below average communication between managment and technical employees in regards to cost-saving process improvements.

    Advice to ManagementAdvice

    Improve effective listening skills

    Neutral Outlook
    Approves of CEO

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