CenturyLink Reviews

Updated April 17, 2015
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5.0
86 Reviews
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Approve of CEO
CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
34 Ratings

86 Employee Reviews

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  1. Helpful (2)

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Develop II in Monroe, LA
    Former Employee - Software Develop II in Monroe, LA

    I worked at CenturyLink full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, family-oriented environment. Decent pay for the area, with performance-based bonuses / raises

    Cons

    Hard to move up - with so many people competing in our department, rarely did anyone get a promotion. Bonuses were minuscule.

  2. service delivery coordinator, provided network and telecommunication services via, call center, email, telephone calls

    Former Employee - Service Delivery Coordinator in Seattle, WA
    Former Employee - Service Delivery Coordinator in Seattle, WA

    I worked at CenturyLink

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great benefits and salary as well as great location

    Cons

    too much micromanagement and not enough internal communications with management and subordinates to find a workable solution to that benefits customers.

    Advice to Management

    Allow your subordinates freedom to work without micro managing. Most employees know what is needed to meet customer demands and provide excellent service as they know that is what is needed to generate revenue and customer loyalty.

  3. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of benefits for full and part time employees

    Cons

    People enjoy working for the company so not many positions open up

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. service delivery

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenturyLink full-time

    Pros

    Company had good benefits package, including pension, medical/dental/vision. Varied hours which allowed flexibility in work schedule. Good pay

    Cons

    Doing some down sizing and wage reductions

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work culture. Great teamwork

    Cons

    Company pinching pennies bad lately

  7. Awesome company with great people. LOTS of changes lately (12/2014-3/2015)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenturyLink

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people and organic environment.

    Cons

    large mergers, and company restructures

  8. Great workplace. Fantastic coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ

    I have been working at CenturyLink full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best work environment for growth. The best benefits in the industry.

    Cons

    Long work hours. Challenges with training of new employees and continuous coaching.

    Advice to Management

    Employee training and development is the key to long term success.

  9. It was a challenging yet rewarding sales position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAM in Denver, CO
    Former Employee - SAM in Denver, CO

    I worked at CenturyLink full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great commission plan
    Great benefits
    good knowledgeable people

    Cons

    Long hours
    support resources were thin

    Advice to Management

    add headcount to keep the customers happy

  10. great company to get hired at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer
    Current Employee - Network Engineer

    I have been working at CenturyLink (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company with large number of technologies to learn and develop your skills.

    Cons

    No diversity in Promotions. All leadership look the same.

    Advice to Management

    Create even playing field for promotions and push everyone on the team to grow and have equal opportunity.

  11. Helpful (4)

    Really good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NOC Tech in Winter Park, FL
    Former Employee - NOC Tech in Winter Park, FL

    I worked at CenturyLink full-time (more than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay scale, management culture is fairminded and results oriented.
    I worked with Sprint and Embarq before the merger and although CenturyLink was a step down - in terms of less schedule flexibility, less generous shift differentials, 401k less generous, vavcations, holidays, raises, etc etc, still it was pretty darn good.

    Cons

    I was an operator, clerk and service rep. These jobs take a lot of listening skills, patience, and problem solving. There was usually sales pressure in the background which quite honestly I can do without to say the least! I bet every dime they make from forcing stuff on.people they don't want, they have to give back a buck or more.IMHO!
    I also worked voice NOC and data NOC. These were wonderful jobs requiring alertness and study to keep up with tech developments. Under Sprint we got paid vendor training and travel but under Embarq and CenturyLink the bean counters cut that and probably gave it to the CEO as a bonus, or simply lost it on the nextel fiasco!

    Advice to Management

    Stop with the frocking mergers and reorgs already, build the network, and serve the public!

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