Cerner
3.3 of 5 606 reviews
www.cerner.com Kansas City, MO 5000+ Employees

Cerner Reviews

Updated Jun 5, 2014
All Employees Current Employees Only

3.3 606 reviews

                             

69% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(379 ratings)

66% of employees recommend this company to a friend
82 Employee Reviews Back to all reviews
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    3 people found this helpful  

    Mixed feelings

    Analyst (Current Employee)
    Kansas City, MO

    ProsLong term career potential
    Working with very intelligent people
    Gym on site

    ConsPoor management
    False hope
    Feeling 'stuck' in a role because it benefits the team when talents could be utilized in other roles
    Micro managed
    Feeling guilty for using a sick day when you are actually very Ill
    Extremely draining and hard not to leave work at work
    Expected to work through lunch and clock extra hours consistently
    On-call responsibilities periodically with no extra pay
    Hiring people in who are fast - tracked to higher roles when other current associates are equally if not more qualified. It makes them feel unimportant.
    Good luck getting into the walk in clinic on site when you are sick

    Advice to Senior ManagementListen to your associate feedback. Is it really worth losing a valued associate because you won't match pay that the person should be receiving in a higher role with more responsibility? There is a lot of turnover because people find that they can earn more and have a better work life balance outside of Cerner.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    6 people found this helpful  

    Blinded by all of the perks

    Delivery Consultant (Former Employee)
    Kansas City, MO

    ProsGreat insurance, starting salary is good

    ConsNo input as to where you'll be placed. I was asked if I wanted to travel or not. I said no because I was a newlywed and new to the area. I didn't want to be gone all of the time and leave him home alone. That was the only input I got. I graduated with a Bachelors in Management Information Systems. They put me on a patient accounting team. I thought initially that I could learn the software and be successful. What they didn't tell me is that our team would be responsible for balancing hospitals books. I took my 2 required accounting courses in college. This wasn't enough to know how to keep a hospitals books in balance. I spoke to my mentor and manager repeatedly about my struggles. Everyone on my team had the attitude that they had it harder than I did and that it was almost a right of passage to be completely overwhelmed, lost and 100% confused for the first 18 months or so. I'm a hard worker and I take a lot of pride in doing a job well, so this ended up causing severe depression and even health problems. After a year at Cerner, I decided that my salary wasn't worth risking my health. I quit. I took a job with a pay cut and it's amazing how much happier I am and healthier I am.

    Taking a lunch hour was looked down on. Leaving campus to go to the doctor was also a mess. We had "unlimited sick leave" but that wasn't the truth. I had to make up hours when I left campus to go to the doctor.

    Parking was a disaster. When I started they told us we would have to be shuttled from another site onto campus for the first month. When I left the company a year later, I was still taking the shuttle.

    I read reviews on here when I was going to KC to interview but I just thought the few negative comments were disgruntled employees. I wish now that I would have taken them into consideration.

    Advice to Senior ManagementManagement doesn't need to be based on tenure. Just because someone has been with the company doesn't mean they are good management material. Maybe you should consider going for people with some background in management or just someone that cares about people. My manager was cold. She didn't care about us as people. It was an unfortunate experience.

    No, I would not recommend this company to a friend

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    Software Engineer, Cerner Etreby Garden Grove, CA

    Software Engineer (Current Employee)
    Garden Grove, CA

    Pros- Agile.
    - Casual attire.
    - satisfactory work life balance.

    ConsThese reviews are specifically for Cerner Etreby Garden Grove, CA.

    - Hire developer and make them work on everything like testing, support, hardware support but codding.
    - Lot of politics
    - Obvious trend of hiring and promoting people with the same religious affiliation
    - Extremely slow and hard to use end-user products
    - Micro-management / inability to let others make decisions
    - Creativity and innovation is neither encouraged nor nurtured
    - Outdated software, code-base, and engineering best-practices
    - Convoluted bonus structure / no annual salary bonus
    - Attention .Net developer never join this location.
    - .Net developer turnover is really high (6-10 months)

    Advice to Senior Management- Don't just hire and promote people who share the same religious affiliation
    - Stop hiring neighbors, and the kids of people you know
    - After 10+ years, it's time to stop acting like a startup

    Yes, I would recommend this company to a friend

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    Clinical and Physician Strategist

    Clinical& Physician Strategist (Former Employee)
    Raleigh, NC

    ProsYou are on the leading edge of healthcare IT and have wonderful opportunities to improve healthcare in meaningful ways.

    ConsTraveling all of the time and working in excess of 60 hours per week. Who you report directly to changes frequently. Inexperienced middle management who doesn't understand what it means to lead.

    Advice to Senior ManagementIf you want to retain associates who can truly be game changers in health care then you need to believe and trust in them.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company bad management

    Delivery Consultant (Current Employee)
    Kansas City, MO

    ProsFast growing company with variety of solution in the healthcare industry

    ConsVery demanding environment, dirty office politics and management style is not up to the standards, the management team is from Kansas City very little or no world experience they have a very narrow understanding of other cultures, very good place to start your career

    Advice to Senior ManagementTravel the world and try to understand other cultures

    Yes, I would recommend this company to a friend

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    No control over your fate for entry-level positions

    Delivery Consultant (Current Employee)

    ProsExcellent experience for new grads with no experience to build valuable skills.

    ConsThere are multiple organizations within Cerner, very vague interviews. Can be stuck on random team for 18 months and experience burnout.

    Advice to Senior ManagementWhen recruiting, try to make it clear that the expectation is to have "agile" employees who will basically just do whatever Cerner wants them to do, prior experience matters very little.

    Yes, I would recommend this company to a friend

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    Highly political. Little opportunity for real advancement.

    Software Engineer (Former Employee)
    Kansas City, MO

    ProsSome good opportunities for training, and they seem willing to take almost anybody as an "engineer" regardless of background or experience.

    ConsQuality engineering takes a backseat to shiny marketing. Highly political management culture.

    Advice to Senior ManagementBuild first, sell when you know it works.

    No, I would not recommend this company to a friend

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    Lame - If you can be a mindless slave, this company is for you

    Velocity Delivery Consultant (Former Employee)
    Kansas City, MO

    ProsRelocation Assistance
    Sign-on Bonus
    Interview Transportation paid for
    Easy interview (mass hiring of college grads, so they don't care about quality hires, just hires who can be molded and are desperate for a job)

    Consno on-site parking (must shuttle from another building, long wait sometimes was a fire hazard)
    no cubicle (literally was had nowhere to work, had just a chair)
    high turn over (they work you to exasperation and you break)
    long hours (48 is minimum, though HR claims it is 40 and you are mismanaging your time badly if otherwise)
    deceitful management and HR dept (very biased, though they claim to be neutral)
    lots of company drama and dark secrets brushed under the rug
    inconsistent standards in terms of professionalism for entry level employees versus executives
    encourage employees to date one another even if on the same team, or report to employee of interest
    no room for life outside Cerner, Neal is God, no room for questioning bad processes

    Advice to Senior Managementdon't lie about the job someone is being moved across the country for only to wonder why they aren't adapting to the new position when they didn't interview for it. Instead cater to suggestions and feedback. Don't say career is in one's hand when it all depends on business need and politics. career is really in Cerner's hand

    No, I would not recommend this company to a friend

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    Aggressive Culture, Relentless Workload

    Systems Engineer (Current Employee)
    Kansas City, MO

    ProsCompetitive salary, stock is strong, lots of good people to work with. Software products are good. Internal processes for information flow to associates and clients are good considering the volume. This company will likely bring many positive changes to healthcare in the US and abroad.

    ConsWorkload is ridiculous. Takes months to replace a team member when someone leaves. Management can often be abusive to subordinates. Not all managers of course, but the bad behavior is not kept in check. Some key software support tools are buggy.

    Advice to Senior ManagementProvide associates with more opportunities to anonymously hold management accountable for counter-productive, negative behavior. Nothing kills motivation to work like abusive criticism from management.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Too Many Hours

    Systems Engineer (Current Employee)
    Kansas City, MO

    ProsStable career, okay pay, onsite facilities, get to work with some very talented people.

    ConsToo many hours, I felt like i was at work 24/7. Promotions without a pay increase until reviews come around. Lack of vision by upper management. Teams seemed to be re-organized about once a year. 20 solutions to do one task rather than one excellent solution. Expect to work 60+ hours a week. Internal workflows for service requests are horrendous.

    Advice to Senior ManagementBetter quality of life for your employees, better long term vision for upper management, better compensation.

    No, I would not recommend this company to a friend

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