Cerner

  www.cerner.com
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Cerner Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.3 616 reviews

70% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(384 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important)(in 17 reviews)

  • Great place to start a carrier and build your resume(in 32 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all(in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours,(in 58 reviews)

84 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Aggressive Culture, Relentless Workload

    Systems Engineer (Current Employee) Kansas City, MO

    ProsCompetitive salary, stock is strong, lots of good people to work with. Software products are good. Internal processes for information flow to associates and clients are good considering the volume. This company will likely bring many positive changes to healthcare in the US and abroad.

    ConsWorkload is ridiculous. Takes months to replace a team member when someone leaves. Management can often be abusive to subordinates. Not all managers of course, but the bad behavior is not kept in check. Some key software support tools are buggy.

    Advice to Senior ManagementProvide associates with more opportunities to anonymously hold management accountable for counter-productive, negative behavior. Nothing kills motivation to work like abusive criticism from management.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Too Many Hours

    Systems Engineer (Current Employee) Kansas City, MO

    ProsStable career, okay pay, onsite facilities, get to work with some very talented people.

    ConsToo many hours, I felt like i was at work 24/7. Promotions without a pay increase until reviews come around. Lack of vision by upper management. Teams seemed to be re-organized about once a year. 20 solutions to do one task rather than one excellent solution. Expect to work 60+ hours a week. Internal workflows for service requests are horrendous.

    Advice to Senior ManagementBetter quality of life for your employees, better long term vision for upper management, better compensation.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    3 people found this helpful  

    Long hours. Unappreciated effort.

    Anonymous Employee (Former Employee) Kansas City, MO

    ProsPay was decent. A few good employees. A good place for entry-level college grads who can be "programmed" into the Cerner way of thinking.

    ConsBenefits were sub-par. Hours expected to work were ridiculous. 65-70 hours weeks were not uncommon. Constant firedrills due to management's lack of direction. Unfortunately management didn't recognize any suggestions for improvement other than their own. Seemed company had a knack of hiring people that were either inexperienced or incompetent. It was obvious a lot of people were just there for a paycheck. Somehow they managed to keep their jobs. The good employees only stayed for a year or two then left the company. This was by far the most poorly managed, unorganized, dysfunctional place I've ever worked.

    Advice to Senior ManagementDo something, anything, to keep good employees. And for God's sake, be serious when you give your "work/life balance" propaganda speeches.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Very unprofessional and low moral

    Delivery Consultant (Current Employee) Kansas City, MO

    ProsThere really aren't any great reasons to work here. The turnover is very high because people aren't happy here. Its usually a means to an end until you quit or move to third party with six figures.

    ConsToo young of managers with no experience and can't manage well. Its more of a young company where people fall into cliques and can discriminate in a sense that they will promote their own friends and not base it off of skill set. I travel 85% of the time working close to 70+ hours a week and have a hard time taking off a day when sick. I was not paid my per diem for a week because my expense report didn't balance because of a $1,98 water that was bought. Overall, it is not a professional company and they don't know how to keep moral high. They always say you own your own track here at Cerner, but that's far from the truth. I would highly recommend considering Epic where they pay 15%+ more for the same jobs.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Solution Delivery Consultant

    Delivery Consultant (Former Employee) Kansas City, MO

    ProsYou get you feet wet in the healthcare industry

    ConsLack of management and hard to switch your role within the company

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Surrounded by incompetence

    Analyst (Current Employee) Kansas City, MO

    ProsBenefits, health facility, and own clinic and pharmacy

    ConsTraining is pointless, because they hire so many people that you end up getting trained by someone who started only a couple months before you. All they care about is numbers and getting rid of tickets (clients) rather than trying to figure out the true source of the problem. Everyone that is on my team does not have any technical background or education or clinical experience. It's pretty much a customer service representative.

    Advice to Senior ManagementTrain your employees first before throwing them in there. To some extent this can be good, but how Cerner does it, it decreases efficiency and patient safety.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    No work life balance. Do not work here if you have kids. Cernerworks leadership sucks,

    Senior Systems Engineer (Current Employee) Kansas City, MO

    ProsGreat benefits, fun technology. Lots of opportunity to transfer within

    Cons75+ hour weeks are the norm. I have never worked less than a 60 hour week. Even during a slow time I will work 60 hours a week. Oncall is all the time. They cannot attract talented system engineers due to below industry pay and a horrible reputation within the IT community. They will lie to you about the hours just to get you onboard.

    Advice to Senior ManagementGive us a break. Let us leave work at work Dont make me miss my daughters birthday to satisfy an arbitrary deadline. Clean house at the director level and above across cernerworks.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Underpaid entry-level employees & unqualified management

    Delivery Consultant (Former Employee) Kansas City, MO

    ProsLots of training opportunities and career opportunities --- if you put in 5+ years

    ConsSkill set not matched with position -- you are placed in a position completely based on "business need"; your job may change a few months in -- and you won't know about it until it's time to move, and you have no say in the change; managers don't care about new employees (mine did not speak to me or acknowledge me for 5 months); benefits are not as strong as you're lead to believe

    Advice to Senior ManagementReview resumes and experience thoroughly, and utilize that information to place your employees where they'll make the greatest contribution to the company; don't take advantage of the week economy by reducing starting salaries -- salaries have dropped dramatically in the last 3 years, despite the company's record profits

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great place to start your career

    Former Employee (Former Employee) Kansas City, MO

    ProsGreat place to start your career and figure out what career role/path suits you best. Social activities are great to make connections.

    ConsBenefits are extremely expensive to use. Management rarely pay attention to the pros or don't give much reward for employee achievements, mainly just a pat on the back. Excessive overtime, on call 24/7 without any incentive. Starting pay not so great either, if you want to be paid what you deserve it's probably it'll take between 5-10 years. Best to get your experience for 2-3 years and move on to a company that offers better benefits and pay.

    Advice to Senior ManagementImprove employee benefits, reward employees for major achievements they have earned for the company.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Good place to start...

    Senior Software Engineer (Former Employee) Kansas City, MO

    ProsGood first job. You'll gain lots of useful experience. However, be prepared to work some long hours. If you're a hard charger, you can move up the ladder fast.

    ConsNo work/life balance. Most employees are underpaid. Employee performance reviews are done using the bell curve. It's best to get your feet wet with Cerner and then 2-3 years down the road, use that experience to catapult you to a better job.

    Advice to Senior ManagementFocus more on retaining the talent you've got, instead of thinking everyone is easily replaceable by the next crop of college kids.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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