Cerner

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Cerner Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

3.3 620 reviews

70% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(388 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important)(in 17 reviews)

  • Great place to start a carrier and build your resume(in 32 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all(in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours,(in 58 reviews)

66 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    EASY HIRE EASY FIRE

    Velocity Software Engineer (Former Employee) Kansas City, MO

    ProsLocation. Since its in Missouri you spend less on housing, grocery, gas etc. You save more portion of your salary

    ConsCerner needs to work on their work ethics. They implement EASY HIRE EASY FIRE rule. The DevCenter training which they have, they test the new employees over there. And for small mistakes they make up a reason to fire them. Otherwise they might say you are not fit for development go for Client Support position. They interview there new employees after joining the company instead of doing it during the interview period. This is a very big issue for international students who would be joining the company if they dont have any job security. Currently I have heard they now inform the new employees before interviewing about the procedure of their devcenter.

    Advice to Senior ManagementInstead of working on your products, spend some time improving the work ethics and values.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Investigate before accepting job

    Software Engineer (Former Employee) Kansas City, MO

    ProsLots of young people around you

    ConsIf you are a computer science professional, have been in open source or have been a part of core development team, or are an agile developer, be VERY careful about every detail. The hiring process these days here is suspiciously fast.

    I have a master's in computer science and I was overqualified in my team. Some teams in Cerner have misnamed positions such as 'software engineer'. Which should really be 'tech support'.

    Also make sure who your manager is going to be. My manager was randomly selected after I joined and had no idea about my skills and never cared. This is definitely an important lesson for me and hope it helps you.

    Advice to Senior ManagementDo not hire if you do not need the skills a person may have. Also, please define 'software engineer' when you hire.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Overworked, Underpaid, Underappreciated

    Solution Architect (Current Employee) Kansas City, MO

    ProsA lot of 'cool' people to work with. Most managers don't micro manage (there are definitely excpetions)

    ConsLeadership that doesn't value their employees. One executive recently said that "you are all replaceable" speaking with a team. The hours that are expected to be worked are insane. Vacation and holidays count against your billable time so when you go on vacation, you are expected to make that up by working more hours.

    Advice to Senior ManagementValue employees- regardless or rank - they are your biggest asset.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    5 people found this helpful  

    Extremely unprofessional work setting

    Consultant (Current Employee) Kansas City, MO

    ProsLearn a lot of about healthcare IT

    ConsThey lie to the clients as well as to their employees. We were constantly told to lie to clients about what we could do for them. They send brand new associates to go lives and they turn into a disaster. They tell the clients they are sending associates with experience. Some of these people have never seen the Cerner program before. Clients pay a significant amount of money on these onsite associates as well. They also allow people to access Clients domains without permission from the client. This means they can see patient information and data without permission to the hospital. Not to mention these people are in a live hospital domain with little to no training.

    Advice to Senior ManagementThey micromanage and promote people who do not deserve a promotion. They put the patients in danger and are not fair to our clients by who they put in positions.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Kim Jong - Un and the CEO

    Software Engineer (Former Employee)

    ProsYou get paid is the only difference between you and a North Korean Slave laborer

    ConsWorking for Cerner will be to your detriment. If you are an engineer, you will not sleep. You will be forced to spend at least 5 hours a month on some ridiculous professional development schema that the company developed and has no translation to your work or to your next job. If you get promoted, get ready to spend days in classes training on how to be a Cerner manager.

    That's the better part of working for Cerner. Your performance will be considered poor if you do not do both ridiculous training sessions and your regular duty at the same time. You will, without a doubt, get emails at 3am from someone about a project. If you do not answer immediately, that will be taken into consideration at your performance evaluation.

    When you first start at Cerner they will put you through a long process called onboarding. It's ridiculous. Most companies do this these days and it's to be expected. You will hear about the greatness of the company over its competitors. You will hear about the greatness of Kim Jong-Un, ahem, Neal Patterson.

    After your week long slogging through the junk they throw at you, you will go to your post. You will probably do nothing because your manager won't be there. He's running late, traffic of course. Your co-workers, well they're clueless too so you just sit there trying to get some direction of where to go because that email explaining your first day, they said would come during onboarding, it never came. Guess whose fault that is, that's your fault.

    Well it's been a week and your getting adjusted to the fact that your manager doesn't care that you're there. When you do meet with him, he speaks in a way that makes it seem as though there are microphones everywhere. 'Neal Patterson is a great man' etc... Except you realize, he actually believes what he's saying. After you realize your manager has sat through the brainwashing scene of A Clockwork Orange too many times, you look for other people to speak with about the position, the company, etc... You realize there aren't that many. Neal is a objectivist Kim Jong Un. He has created and maintains, with absolute authority, a cult of personality.

    If you are an individual, if you have the ability to be analytical and critical, you will not work there. This company does not place value on thinking analytically or independent thought. All data shows that this company has lost its battle with epic in the EMR solutions racket. They are hoping and praying that EPIC will sign a deal that will allow data sharing so the population health solution will be of substance, otherwise the company is dead in the water.

    I put in 13 years with this company and I am glad I crossed the Yalu river. I almost got shot a few times by the border guards and may have a bit of PTSD but the regime will fall. When it does, it will be a great day.

    Advice to Senior ManagementIf you valued health so badly, why do you treat your employees so poorly?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Sweatshop that manufactures poor quality software.

    Systems Engineer (Current Employee)

    Pros- Decent starting pay
    - Medical facilities and daycare provided
    - Stock options

    Cons- 48 hours a week, mandatory (more like 60)
    - Yuppy atmosphere
    - Abysmal parking situation at ALL LOCATIONS
    - Poor training for new hires
    - Every company that gets roped into doing business with the company hates Cerner
    - The software is garbage and needs constant fixing
    - Every person that I know that works there (and I know several) hate it and can't wait to get a new job.

    If you are looking to get a start in your career, this is your boot camp. Only instead of 9 weeks, you are looking at 2 years minimum.

    Advice to Senior ManagementMake sure when you hire someone that you give them the tools need to succeed at their job.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Company is great at setting you up for failure.

    Consultant (Former Employee) Kansas City, MO

    ProsThis is a large company which is always hiring. They offer excellent pay - even for a skill level 1 employees. From what I saw - the company is primarily employed with "fresh out of college" individuals.

    ConsThis company does not prepare their employees. My experience with the company lasted 9 days. This was not by my choice. Though I was hired into a "no experience necessary - will train" position. The training was only 2 days, and it did not cover the job that I was to be performing. The "Coaches" on the job sites were unwilling to assist in the learning process. In addition, the company showed no interest in contributing to the employees professional development, in spite of my request for additional training. This company is not a good fit for candidates with "no experience." You must have a good understanding of technology, and a understanding of medical terminology would give better chances for success.

    Advice to Senior ManagementYour training programs are abysmal. A complete overhaul is necessary in order for your new employees to grow and understand your products. From the employees that I worked with, I feel that your employees would benefit greatly from some intense training in professionalism. I personally was talked down to, insulted, and sworn at during my only engagement with your company - this by someone who was supposed to be leading us. In addition, I was told nothing but negative things by Cerner employees about the company. I have worked for companies with which I was unhappy, but it is truly unprofessional to air those feelings to new employees/contractors. Such behaviors should be addressed and corrected. However, since I was let go after only 4 days and 1 engagement, I was not able to determine who I should speak to about those matters. Bottom line, Cerner needs to train their employees, and the training should be weeks long...not 2 days.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Not worth it- Biggest career mistake and a huge waste of time

    Delivery Consultant (Current Employee)

    Pros- Clinic and fitness centers on site at the Kansas City campuses

    - Plenty of travel opportunities (and you get to keep the rewards points you earn)

    That's about it-I suspect the 5-star reviews are HR associates trying to give Cerner's rating a boost.

    Cons- Training. The nearly two months of training was useless. What you're taught in those classes won't even remotely apply to your daily job after you're done.

    - Work/life balance. It's pretty much non-existent, especially if you travel all the time. The average work week is more like 50 or 60 hours, sometimes more, especially during conversions/go-lives, where you work multiple 12 hour shifts (sometimes nights).

    - Incompetent management. Very few have prior management experience, and most don't have a healthcare or IT background if you need help.

    - Promotions/raises. Getting a promotion and/or raise depends on how much your team lead or manager likes you, not necessarily your work ethic or quality of work. This also ties into annual reviews since team leads and managers rate everyone based on a bell curve. If you do get a raise, it's probably only by a thousand or couple thousand dollars a year.

    -Corporate culture. Almost cult-like because there are buzzwords or acronyms for just about everything. Lots of politics within departments and solutions. How far you go in your Cerner career is based on how well you play the game and if you drink the Cerner Kool-Aid.

    Advice to Senior ManagementMake sure that team leads and managers actually have management experience.
    Promote people based on the quality of the work they do. Get rid of your training program for consultants because it's pointless. Be more straightforward with your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Don't Join! Freshers are mistreated.

    Software Engineer (Former Employee) Kansas City, MO

    ProsIf you have no other job offer still don't join.

    ConsFreshers are mistreated and fired. Make you slog like anything and if you don't go to the team they throw you in, then you will be fired.
    Devcenter is the worst place to be in.
    HR does not keep promises.
    All the people that i have seen fired are international students.
    If you are lucky to survive the Devcenter be prepared to join a rubbish team or support.

    Advice to Senior ManagementDo not mistreat new employees. Don't make fake promises.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    H1 employees dont join!

    Software Engineer (Former Employee) Kansas City, MO

    ProsGood gym, benefits, lot of teams to work with.

    ConsVery less salary, low compensation, Defects are severely reviewed. No work life balance. Production support is expected with project work.

    Advice to Senior ManagementAppreciate hard work more than defects

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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