Cerner Reviews

Updated September 28, 2014
Updated September 28, 2014
684 Reviews
3.5
684 Reviews
Rating Trends

Recommend to a friend
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
427 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 20 reviews)

  • Great place to begin a career if you are single and looking to make a lot of money (in 38 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 70 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 63 reviews)

More Highlights

213 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work Hard, gain valuable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Leader  in  Kansas City, MO
    Current Employee - Engagement Leader in Kansas City, MO

    I have been working at Cerner full-time for more than 5 years

    Pros

    Great opportunity to begin a career.

    Cons

    Lack of veteran seasoned management

    Advice to ManagementAdvice

    Work on talent retention, especially moving people out of support.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Salary increased 140% over 10 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-level manager / Software architect  in  Kansas City, MO
    Current Employee - Mid-level manager / Software architect in Kansas City, MO

    I have been working at Cerner full-time for more than 10 years

    Pros

    1. Pay
    In my experience, the majority (75%) of US software engineers get a 3% annual raise. Top 10% get 6% and top 3% get 9% raises consistently each year. Raises are merit based. Higher performance equals better pay.

    Leveling up / promotion increases pay range and can net an additionally large increase of 10+%.

     *I'm not positive but believe most early career developers in India get larger merit based raises -- ~9% rather than 3% is status quo.

    Executives get performance bonuses, stock options, etc. Early career developers do not! High performing non-exec developers can get stock options during the annual review time if they meet stringent criteria.

    2. Learning
    While Cerner has self-study and instructor led class offerings, you will learn a tremendous amount on the job and from collaboration with peers. I joined with basic knowledge of one primary software coding language. I have used more than 10 languages on various projects over time. With over 2000 engineers on staff, a lot is learned through collaboration via online forums ( think about an internal Stack Overflow website ).

    Cerner spends a tremendous amount of time coaching associates to be team leads, managers, and executives. The leadership training is first class and has frequent involvement from senior executives. Training is more advanced for US engineering than India engineering currently but improving in India.

    3. Endless projects
    After a month of settling in with training, etc - you will get a project. After three months, you will feel more comfortable with meeting expectations. At four months, you will be handed more responsibility and become aware there is a lot that you do not know. After about a year, you will become a productive associate. You will quickly find out that software projects are never 'done.' There will always be feature upgrades, repairs, and new capabilities to add. The project backlog is endless.

    tl;dr -- There is plenty of work to do. You will not be counting the hours for your shift to end due to boredom.

    4. Career opportunities
    There are a couple hundred development teams and a couple thousand developers. Just about every technology and software language you can imagine is leveraged ( desktop apps, servers, cloud, windows, linux, mobile ( apple, windows, android ), web, hardware, virtualization, big data, automation, ruby/python/perl/java/c++/c/vb/groovy/sql/ccl/html/javascript/etc ).

    Bored, stagnant, don't like your peers? Stick out your current team for 18 months and switch to something new. Tired of development? I know several associates that started out as software developers and transitioned into system engineer, consulting, sales, client managers, support, or management roles. Want to repot? With clients all over the US and in several other countries, you can relocate to different offices. This is particularly true if you speak fluent Spanish or French. Most development is done in KC but engineering types skills are needed everywhere.

    Cons

    A pro for clients and stakeholders is a con for associates. Like ALL profitable companies, you are paid for results rather than effort. While most developers average 45 hours per week over the course of a year, there will be times you must work considerable more.

    Cerner will not 'require' you to work extra hours but you may struggle with life/work balance as an individual. Honestly, you can work 24 hours a day and never 'finish' the project backlog. This means you must have the self-discipline to shut-down for the day at a time that works for you. However, Cerner takes the balance consideration seriously. Managers typically monitor for excessive work hours and will hound you to take vacation, give you help via capacity, or provide comp time.

    Most early career associates aspire to make more money fast. To get better raises, you have to outperform peers with similar experience. Few associates can notably produce more results in the same time as their peers. As result, some ambitious associates choose to work more until their experience improves to the point they can work 'smarter' to generate higher productivity.

    Advice to ManagementAdvice

    1. Give bonus incentives to all associates that align with executive incentives to accomplish top imperatives.
    2. Keep performing one on one discussions to stay in sync and help associates overcome obstacles.
    3. Consider having managers work as coaches only rather than player/coach. A manager that is 'playing' individual contributor cannot 'coach' and enable his or her associates with great efficiency or effectiveness.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Analyst  in  Kansas City, KS
    Current Employee - Software Analyst in Kansas City, KS

    I have been working at Cerner full-time for less than a year

    Pros

    Decent Pay, Nice Buildings, Growing Company, Good Co-workers

    Cons

    Working phones, pretty much tech support

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Wonderful Experience get to learn alot from many qualified Network Engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apprentice  in  Kansas City, KS
    Current Employee - Apprentice in Kansas City, KS

    I have been working at Cerner full-time for less than a year

    Pros

    Friendly atmosphere awards go getters. You get out what you put in. Don't be lazy and expect advancement.

    Cons

    The Network space I think should be moved back to the way it should be with all of the Engineers sitting in the same area for collaboration.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Worthwhile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Velocity Delivery Consultant  in  Kansas City, MO
    Former Employee - Velocity Delivery Consultant in Kansas City, MO

    I worked at Cerner as an intern for less than a year

    Pros

    Everyone is very friendly and open. There are many opportunities to move around and grown in the company.

    Cons

    As a velocity consultant intern, the program does not allow for an intern to attend talks and summits sponsored by Cerner as the internship is too structured.

    Advice to ManagementAdvice

    Allow employees to live in cities other than Kansas City.

    Approves of CEO
  7.  

    Fast paced and understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Cerner full-time for more than a year

    Pros

    Good benefits, overall culture is good, on-site clinic for KC employees is very good. Cerner stock given for 401k match has done well historically.

    Cons

    Some teams are much better than others, and they aren't the ones that have lots of openings to move into. In many positions there is no such thing as work-life balance. Company is understaffed in many areas - with some recent events, I suspect too much money was spent on the recent acquisition and many areas have been left underfunded. Reviews are pooled, so someone doesn't get a raise even if everyone performs well. If you want to move up fast try to get to a fast growing area like population health. Some people act incredibly entitled and arrogant as if they are the only ones who do anything important in the company.

    Advice to ManagementAdvice

    Growth is good, just make sure it's under control

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Worked for Cerner for 10+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time for more than 10 years

    Pros

    Working for a visionary company committed to using technology to transform health care; working with extremely bright, hardworking, competent people; the managers I had while I worked there were excellent and highly ethical, but I had colleagues for whom this was not the case; in my division, if you were skilled at your position, had initiative and a strong desire to make a contribution, and were very proactive, you were offered opportunities to work on rather interesting & challenging projects. Decent salary with stock options offered to higher level employees who performed well (1 = highest level, 9 = entry level ... I was a 3).

    Cons

    There are a number of 'silos' within Cerner, but I suppose this is true of any large company to some extent or another; By silos I mean divisions/groups/teams that have overlapping and/or complementary interests/goals/functions, but have little to no communication/collaboration with these groups; frequent organizational restructuring, which could be aggravating (sometimes felt like being in a house built on shifting sand, so to speak); intermittent re-prioritization and re-allocation of resources to chase after the next 'big thing' was also sometimes irritating; definitely a "do it now" culture...sometimes tight deadlines were established even for particular tasks/projects at hand had no great urgency to the internal/external client requesting the work; if you record only 40 hours per week on your time sheet for a period of time, you will be confronted about this and advised of Cerner's expectation for everyone to work more than 40 hours per week; I intermittently had to work very long hours on projects to complete them in time, but this is a growth-oriented, for profit, publicly traded IT company, so this is not terribly surprising.

    Advice to ManagementAdvice

    Overall a very good company. Definitely has the potential to achieve its vision of using technology to transform health care. See 'Cons' above for opportunities for improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great company if you are a workaholic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Strategist
    Current Employee - Clinical Strategist

    I have been working at Cerner full-time

    Pros

    good opportunities and great peers

    Cons

    unrealistic expectations for workloads, training is minimal

    Advice to ManagementAdvice

    include travel time in to acknowledged work hours

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Support Analyst-ITWorks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Analyst  in  Kansas City, KS
    Current Employee - Support Analyst in Kansas City, KS

    I have been working at Cerner full-time for more than a year

    Pros

    The Company as a whole is great! Team members are great. Young Culture, Nice starting pay for KCMO, Cafeteria, driving commute, Free Gym, Laptop provided.

    Cons

    Only for the Support Analyst role...call queue, call center like environment, talking directly to rude physicians and Nurses etc. have to be in a role for 18 months! The grass is greener on the other side after a successful completion of the 18 months and you are able to experience other departments without being attached to a phone! Constant ringing, back to back calls! I recommend the company but not the Support Analyst Role!

    Advice to ManagementAdvice

    Before new processes are put in place, please ask the ones who actually have to do the work...if the process works or not! Plenty of times something is implemented without consulting with those who have to use it..it's just thrown at us and it ends up crashing and effecting our daily work! Being that we work in Health Care there are really no room for error or systems breaking down when they call us for help!!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Kansas City, MO
    Former Employee - Software Engineer in Kansas City, MO

    I worked at Cerner full-time for less than a year

    Pros

    Nice working environment and a great opportunity to work with multiple technologies.,

    Cons

    Kansas City is boring.

    Approves of CEO

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