Cerner Reviews

Updated September 12, 2014
Updated September 12, 2014
674 Reviews
3.5
674 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
420 Ratings

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important) (in 17 reviews)

  • Great place if you want to learn and are a quick study (in 33 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all (in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 58 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Working at Cerner is fast paced and challenging, but can be a great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer Intern  in  Kansas City, KS
    Current Employee - Systems Engineer Intern in Kansas City, KS

    I have been working at Cerner as an intern for less than a year

    Pros

    The company is always looking for new innovations. As an internal systems engineer I have worked on several upgrades or new software deploys in a very short time. The culture is like nothing I had seen before, everyone passionately working together to help the business win. And the business is winning. Also, I get a discount at just about every place I have ever shopped in Kansas City. Kinda nice perk.

    Cons

    The benefits are not all that great other than the stock discount (this makes it attractive to leave after a few years when you realize retirement is not looking any better). The hard core culture often instilled from the very top can be very exhausting which is why you see a 24% annual turnover rate, a problem senior leadership fails to address. The reputation here is that they will work you to death, and if you are not careful burnout will happen fast. I would also like to mention the stories I have heard of public firings during corporate events. I have never witnessed this, but I see the fear all around me of losing your job for a mistake that has visibility to the top. The story goes that one associate answered a question poorly during a town hall and was let go the same day. Pretty awful stuff and bad way to run

    Advice to ManagementAdvice

    Seriously evaluate the work-life balance problem that you force upon many of your associates. The young culture here is very nice, but the question always on my mind is, "Why is nobody technical on my team older than 25?"

    Also, it seems like management is too quick to bail on an idea and hurry off to the next technology that they hear is the latest and greatest. As a result, there is a lot of "shelf-ware" that was halfway deployed and nobody was ever trained on, but we still invest hundreds of thousands annually in for licensing.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Growing in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead  in  Kansas City, MO
    Former Employee - Team Lead in Kansas City, MO

    I worked at Cerner full-time for more than 3 years

    Pros

    Cerner has a lot of positives going for it, a young workforce and lots of travel, for people who see that as a positive. The salaries are good initially for Kansas City considering the cost of living and the prospect of being promoted and moving up is certainly available. They company is certainly expanding and thinking beyond just EHR and has a bright future, exhibited both in the growth of its employees, its stock and its land and buildings that has been amassed in the Kansas City metro. Occasional happy hours and a relaxed dress code is a plus as well.

    Cons

    Cerner is growing to the wealth of dollars that government legislation has unleashed and thus it is still growing. The last time I heard they wanted 20,000 employees by the end of the decade, up from its current 14,000 global employees. With growth comes a lot of re-orgs and managers that are only a few years out of college, I was one of them and the lack of actual seniority and fluidity makes it difficult to have a steady mentor as well as someone that is actually experienced. Cerner is very dependent on your team or what role you're in, so many people's experience in AMS, Development, or Software could be wildly dependent on the teams that they are on.

    There is definitely a work hard play hard attitude, with a focus on the work hard and many people work 60+ hours a week. There is definitely a need to step-back and realize that in Kansas city as a newer associate life at Cerner in a travel role is a very life encompassing job. Meaning that you are traveling a lot, working a lot, and there isn't that much left over.

    For many people Kansas City in itself is a negative. I personally did not see it that way, but many people did or saw it as a temporary place to live.

    Compensation is variable on your organization or what one person say and I personally saw a lot of people have situations where they are on the wrong team at the wrong time and got screwed over and their entire career growth stunted, merely based on situations.

    Advice to ManagementAdvice

    Try to retain the people that want to be there. Even though the view of recent graduates and their expendable nature at Cerner is prevalent, these associates work hard and deserve recognition and fair compensation as they put in the time.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer

    I have been working at Cerner full-time for more than 5 years

    Pros

    Nice Facilities, competitive pay, collaborative team environment

    Cons

    Work/Life Balance can be a struggle at times

    No opinion of CEO
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  5.  

    Good Company but too many restrictions around moving to different teams and gaining exposure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO

    I have been working at Cerner full-time for more than 5 years

    Pros

    Strong immigration team
    Agile environment
    Good scope to work on new projects (depending on the team)

    Cons

    Not much career progression
    Pay hikes are really low

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Tough Love

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Kansas City, MO
    Current Employee - Software Engineer in Kansas City, MO

    I have been working at Cerner full-time for more than a year

    Pros

    Great benefits and compensation. Wonderful exposure to multiple platforms of technology.

    Cons

    The company can work you to the bone. The learning curve is high and it is very possible to drown. On-call shifts for many positions.

    Advice to ManagementAdvice

    Focus on encouraging work-life balance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Welcome to Corporate America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive  in  Kansas City, MO
    Former Employee - Sales Executive in Kansas City, MO

    I worked at Cerner full-time for more than 5 years

    Pros

    Great training entry into HCIT
    Don't need a lot of experience, hire straight from undergrad
    Only reason I stayed is because I was in a rotational program and got another degree in the process

    Cons

    Hire straight from undergrad so experienced people are not valued and they are threatened by knowledge
    Very good ole boy system
    Biased country mid-west values is the culture of the company. Took awhile to stop giving BBQ to the global and Indian associates at the company though they claimed to be a 'global' company.
    Can NOT leave KCMO even if you tried and that place is not great for 20somethings.

    Advice to ManagementAdvice

    Doesn't matter because they will not take it. Why change anything unless it impacts their bottom line and pockets in particular.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Test analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    No micro management
    Very friendly environment

    Cons

    No cons i can think of right now

  9.  

    Decent company if you land in the right team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Cerner full-time

    Pros

    Great work-life balance (though depends on the team), Free gym, most colleagues are in the same age group, great place to start your career.

    Cons

    Work-life balance comes at a cost. From what I have heard, the teams using cutting edge technologies have terrible work-life balance and are usually chasing the annual Cerner Health Conference deadline most of the times. On the contrary, the 'legacy' teams get pretty good work-life balance at the cost of learning and supporting old technologies (read experience which won't help you if you want to pursue another opportunity outside, unless you take the initiative of learning other things).

    Some people with terrible managerial skills are promoted to become the manager. Their idea of managing people is public humiliation of certain individuals each day in the early morning stand up meeting. You better be strong enough to not get agitated/demoralized on an everyday basis and even better yet, be prepared to give a 5 minute status update containing detailed notes of what you did yesterday on which you will be sarcastically questioned publicly with an intent to prove that you didn't work hard enough. Keep in mind, none of the questions asked publicly are asked in the 1:1 manager meetings with employees (which I think is the right place to bring it up if there are valid concerns). Though, this again depends on the manager, not all of them are like that!

    There definitely seems to be some favoritism when it comes to project allocation. I am not sure if it's entirely based on merit. Some people are given the best projects over and over again so that their promotion gets fast tracked while others just languish with not so important projects (read internal team projects or support work). I guess, again this would vary from team to team.

    If you switch teams late then your chances of promotion get diminished further.

    Advice to ManagementAdvice

    Please ensure that people with experience in the company earn at least at par with the freshers. Otherwise, the impression given is that a fresh graduate is worth more than someone with experience in the company which basically shows that it's not worth gaining experience by working here.

    Recommends
    Approves of CEO
  10.  

    Good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Kansas City, MO
    Former Employee - Senior Software Engineer in Kansas City, MO

    I worked at Cerner full-time for more than 5 years

    Pros

    Competitive compensation for new grads
    Good experience
    Wide variety of work
    Smart people
    Good teams
    Great benefits

    Cons

    CEO has terrible people management skills
    Some teams have horrible work/life balance
    Some teams are really bad
    Compensation bumps are lagging

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Advancement not based on merrit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    Some smart people to work with, a lot to learn when you're new

    Cons

    Promotion and advancement are completely based on how long you've been there.

    Advice to ManagementAdvice

    Change to a more merit based system

    Neutral Outlook
    No opinion of CEO

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