Charles Schwab Reviews

Updated July 29, 2015
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
16 Ratings

Pros
  • Great work-life balance (almost too good--the work suffers because management is so supportive of people's "issues") (in 80 reviews)

  • good benefits especially Sabbath every five years (in 59 reviews)

Cons
  • It is a Call Center environment (in 45 reviews)

  • Over the last couple of years, communication from senior management has been limited (in 25 reviews)

More Pros and Cons

37 Employee Reviews

Sort: Popular Rating Date
  1. Portfolio Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Consultant in Cave Creek, AZ
    Current Employee - Portfolio Consultant in Cave Creek, AZ

    I have been working at Charles Schwab (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many career options at this company.

    Cons

    Not any cons come to mind.


  2. Institutional Trader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Institutional Trader in Phoenix, AZ
    Current Employee - Institutional Trader in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Intelligent, hardworking co-workers Freedom to pursue projects Fair industry pay Full Medical benefits Opportunity for advancement

    Cons

    Very bureaucratic Tons of efficiencies and to done Large work loads (recently) high turnover and resignation rate among employees Little ability to renegotiate raises and salaries.

    Advice to Management

    Were are in the foremost technology era, act like it. Automation is necessary to contain the employees and culture you want. Lack of tech implementation leaves increasingly larger workloads for current staff, and recent resignation rates have shown that you are not the only employer in town.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic work environment. They welcome creativity and your contribution. Ethical foundation with clients best interest in mind. Reward you for hard work and individual contributions.

    Cons

    Health coverage is very expensive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Broker

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Broker in Phoenix, AZ
    Former Employee - Stock Broker in Phoenix, AZ

    I worked at Charles Schwab

    Approves of CEO
    Approves of CEO

    Pros

    Good people experience Great people

    Cons

    More training and time spent with employees


  6. Helpful (1)

    Technical Support Representative - servicing clients experiencing technical issues on the company's website & app.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Representative in Phoenix, AZ
    Current Employee - Tech Support Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company has a strong care in the way their clients are treated. Employees assist each other in doing better and advise how to advance further. Managers care about where you see yourself advancing to.

    Cons

    You have to put forth the effort yourself in networking to better understand what will be the best path for advancement.

    Advice to Management

    More informant needed for open possibilities to be promoted to


  7. Technical Support Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Charles Schwab full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loved the culture and values

    Cons

    It is a call center.


  8. This is a good company, good benefits, too many layoffs though.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Phoenix, AZ
    Current Employee - Operations in Phoenix, AZ

    I have been working at Charles Schwab

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, environment, pay, people, location.

    Cons

    Too many layoffs when not really needed.

    Advice to Management

    layoffs hurt not only the employees and their families, but also the company image and reputation.


  9. Great work atmosphere and a place to build a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Charles Schwab full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing management teams that will help you figure out a career path. Plenty of resources to take advantage of within your career.

    Cons

    18 month contract for customer service positions before you can transfer departments.


  10. Helpful (4)

    Schwab for 10 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Professional in Phoenix, AZ
    Current Employee - Financial Professional in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company Senior leadership is great looking for more our of local leadership

    Cons

    Slow career advancement even with high turn over

    Advice to Management

    Look to add a talent development role. Clearly outline career progression


  11. Helpful (3)

    Great work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company lets you balance work and family, its a nice friendly clean place to work. Training program is awesome, a little fast paced, so you need to listen. Good health care, dental and eye. Paid 4 weeks sabbaticals every 5 years. (You can add on 2 more weeks of vacation.) Total 6 weeks at once!

    Cons

    If your in the Financial side of the business (not tech) and you don't have your series 7 license, it can be tough in getting advanced to senior position.

    Advice to Management

    Company does a lot of promoting within. Yes if management is your cup of tea, then you will have the opportunity to put your name in the hat if your qualified.



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