Charles Schwab Reviews

Updated July 22, 2015
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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
118 Ratings

Pros
  • Great work-life balance (almost too good--the work suffers because management is so supportive of people's "issues") (in 80 reviews)

  • good benefits especially Sabbath every five years (in 59 reviews)

Cons
  • It is a Call Center environment (in 45 reviews)

  • Over the last couple of years, communication from senior management has been limited (in 25 reviews)

More Pros and Cons

162 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (6)

    Charles Schwab is one of the best places in the world to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Phoenix, AZ
    Current Employee - Scrum Master in Phoenix, AZ

    I have been working at Charles Schwab full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have been there for 16 years now. The culture of the company is all about the best interests of the customer. Everything is built up around that core concept. I have great pride and satisfaction in working for Schwab.

    Cons

    I have been the sole member of a geolocated team for almost 8 years. That has been a lonely job, but most of that is my fault for not reaching out and building relationships with my co-workers nearby, even though they are in totally different departments.

    Advice to Management

    Stick to the core principles.


  2. Sr Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Charles Schwab full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Excellent working Environment - Very flexible working hours - WFH options - Great Managers, they work with you through any issues you have - If you want to change the team, they will work with you for same.

    Cons

    - Comparatively less salary with respect to industry stds - Medical - Only HSA available. Not very reasonable.


  3. Great company - Taking calls is bearable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mesa, AZ
    Current Employee - Anonymous Employee in Mesa, AZ

    I have been working at Charles Schwab full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401k is good. Compensation is middle of road. Management is decent.

    Cons

    If you are on the general customer service line - very very slammed. Terrible system used to track employees on the phone


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place for motivated employees to build a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Lone Tree, CO
    Current Employee - Team Manager in Lone Tree, CO

    I have been working at Charles Schwab full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are motivated and willing to go above and beyond, you can build your career into whatever you want it to be. There are vast opportunities in a variety of different fields within Schwab, and everyone there is willing to help you build your career.

    Cons

    Schwab is a conservative firm, so pay and promotions may take a little longer to fall in place if you don't really pursue that next step.

    Advice to Management

    Expand the stock and option programs given to employees, to expand their compensation, and give them a greater sense of ownership in the success of Schwab.


  6. Great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lonetree, CO
    Current Employee - Anonymous Employee in Lonetree, CO

    I have been working at Charles Schwab

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, fantastic training and vast promotion potential

    Cons

    No cons that I would consider unique. Standard corporate slow motion

    Advice to Management

    I find that my comments and ideas are heard by management


  7. Excellent Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Attraction Manager in Commerce City, CO
    Former Employee - Talent Attraction Manager in Commerce City, CO

    I worked at Charles Schwab full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Schwab is a company that bends over backwards to empower their employees to delight clients and to allow their employees the opportunity to grow personally and professionally. I've never seen an environment so dedicated to doing right by the customer before doing well financially, however I think that singular focus on the customer is what allows them to do well on the Street,

    Cons

    Well they spend a fortune on training, base salaries could be more competitive. Other than that its a great place to work.

    Advice to Management

    Keep doing what you are doing


  8. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible work environment and strong internal communication.

    Cons

    Salaries could be more competitive with similar job descriptions at other firms.


  9. Recruiting in SF

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in San Francisco, CA
    Former Employee - Recruiter in San Francisco, CA

    I worked at Charles Schwab full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's a good company to work for. Really high level of integrity. Really caring managers.

    Cons

    They are slow to improve process and unfortunately behind the rest of San Francisco in terms of career growth opportunities.

    Advice to Management

    Learn to promote and develop people faster if you want to continue to move forward.


  10. flexible corporate career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Phoenix, AZ
    Current Employee - Senior Manager in Phoenix, AZ

    I have been working at Charles Schwab (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, reasonable steady career working for a proven company.

    Cons

    Culture varies from one business line to the next. You need to work for the right people.

    Advice to Management

    See above


  11. Summer Intern - great experience

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charles Schwab

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, very driven and helpful peers.

    Cons

    Large corporation, lots of reshuffling



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