Charter College Reviews

Updated June 9, 2015
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2.0
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Michael Dawson
3 Ratings

Pros
  • Being able to help students make a difference in their lives (in 5 reviews)

  • The highlight of everyday is to hear the stories of successful graduates and how we helped them change their lives (in 3 reviews)

Cons
  • If you are not in upper management you are treated as being disposable and replaceable (in 3 reviews)

  • I don't appreciate the fact that people are called stupid at an all employee meeting (in 2 reviews)

More Pros and Cons

9 Employee Reviews

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  1. Helpful (3)

    Bad Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Loan Specialist in Reno, NV
    Former Employee - Education Loan Specialist in Reno, NV

    I worked at Charter College

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay was above average for online faculty

    Cons

    Stop receiving courses because they started giving courses to ground faculty. Suggestions ignored; supervisor appeared to not want to rock the boat. When I asked why we were required to do certain things, supervisor seemed to be afraid to ask anyone above her.

    Advice to Management

    Won't help -- management has their own agenda. No support with questions or issues.


  2. Helpful (1)

    Poor company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Bellingham, WA
    Former Employee - Instructor in Bellingham, WA

    I worked at Charter College

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The love of teaching and helping students is what kept me there.

    Cons

    My paycheck was often incorrect. Different duties offered different payrates but none were itemized on the paycheck. I made sure to keep my own records. When compared to my check, 70% of the time out was wrong and I always felt like I was begging for money. On a few occasions, payrates would change with no notice. It wasn't until after the work was complete and the paycheck was incorrect that I was notified of the change in pay. I felt there was no one higher up the chain to go to.

    Advice to Management

    Many employees have expressed their opinions but we're not listened to do I feel it's a waste of time to bother with it at this point.


  3. Helpful (3)

    Ok place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Pasco, WA
    Former Employee - Admissions Representative in Pasco, WA

    I worked at Charter College

    Pros

    Liked interviewing students and learning more about them. Liked team approach and goal motivation

    Cons

    No real training. Senior reps were out for themselves and didn't care about back stabbing.

    Advice to Management

    Benefits totally stink and not a place to base a career.


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  5. Helpful (2)

    It depends on the campus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charter College full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Many of the campus level employees are great, it depends on the leadership of the individual campus.. Some of the campus presidents are well regarded by their employees. Others are not. The students are the best reason to go to work every day.

    Cons

    Corporate is out of touch with the campuses and although they say they want campuses to be individual entities they control much of what happens and how it happens. Corporate often says one thing but does another. Often decisions are made at high levels without inviting input from those who might provide relevant insight.

    Advice to Management

    Get real.


  6. Helpful (1)

    Rollercoaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter College part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great atmosphere Great Students/Co-Workers Parking is a plus Great work/life balance

    Cons

    Changes that affect your lively hood are not told in advance!! The company needs to be more tactful at that!!

    Advice to Management

    Think of everyone on your team. Not just salaried employees and management!!! Compensation could be better as well.


  7. Helpful (2)

    Some days are good, some are bad...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter College full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are some great people in the company interspersed here and there - people who care about the work they are doing and the impact it has. These people are a joy to work with. I also enjoy many of the particular tasks and responsibilities associated with my position.

    Cons

    Charter College is disorganized in the development and the implementation of its policies, procedures, as well as its inter-departmental communication. Local campus leadership often attempts to resolve its weaknesses with more and more forms and paperwork for all team members to fill out. Positions that are classified as "sales" positions seem to receive annual raises of roughly 10%, while administrative positions only receive annual raises of around 3%.

    Advice to Management

    Ask your team members what they think. Be interested in their ideas and try to foster a safe environment for openness and respectful honesty. Don't simply decide we're going to do things a new way - develop the formal company policy through the proper channels, distribute it through the proper channels, and verify that it does not conflict with any existing policies. Work to create procedures that follow the KISS method - aim for streamlined simplicity and the highest efficiency possible. Do as much as you can to reduce the time spent bogged down on extensive manual data tracking.


  8. Helpful (3)

    Admissions Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    I worked at Charter College full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Get Moral on Campus Get Compensation & Bonus Opportunity

    Cons

    expectations too high in ref to enrollment each start recycled/useless leads that have been called over a 3-4 year period High turnover of staff and students the price for the product is not equivalent to value that will be derived from the education

    Advice to Management

    Be straight forward with all employes about companies/campus standing. Communicate more effectively train all new employees within the first 2weeks of start date don't hold them accountable for mistakes and errors that they have not been properly train on. Don't dwell so much on what worked for past admissions reps however try to develop new opportunity so that everyone can be successful in the role uniquely.


  9. Helpful (4)

    Revolving door of employees is endless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Charter College full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits and salaries are competitive

    Cons

    Employees often get fired with only a week or a month on the job.

    Advice to Management

    Desperately need new C-level management


  10. Helpful (4)

    Morally bankrupt company that pays well because they have nothing else to offer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    I worked at Charter College full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay was competitive and the benefits are decent.

    Cons

    The schedule is brutal and all over the place. Management can do no wrong as long as the goals are met. It is a very unprofessional environment. The admissions process is a joke. Anyone with the proper documentation, willingness to make payments and a pulse can enroll.

    Advice to Management

    All management should sit through a rigorous HR training course. The directors can and will say whatever they feel is necessary to scare (not motivate) you into making the goal. I was not let go I left voluntarily because I wanted to work for a company with an ethical culture.



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