Chartwells Reviews

Updated February 18, 2015
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Steve Sweeney
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13 Employee Reviews

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  1. Chartwells at Texas A&M was the worst experience I have suffered in 30 years of work in the food & beverage industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in College Station, TX
    Former Employee - Executive Chef in College Station, TX

    I worked at Chartwells full-time (more than a year)

    Pros

    The only pro of working there was getting to know the students at Texas A&M. Helping the students was very rewarding.

    Cons

    Bad upper level management. The upper level managers do not get along with each other, They argue and call each other ugly names in front of the staff and the students. They do not agree on anything. They do no care about providing a good product to the students.

    Advice to ManagementAdvice

    Replace all of the upper level managers on the Texas A&M campus. They are destroying the reputation of the company. They are also destroying the morale of the hard working employees there.

    Doesn't Recommend
    Negative Outlook
  2. Sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    None none none off summer

    Cons

    They screw their employees out of their insurance

    Advice to ManagementAdvice

    I would be looking over my back

  3. Zero interest in talent development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Assistant in Ann Arbor, MI
    Former Employee - Catering Assistant in Ann Arbor, MI

    I worked at Chartwells full-time (less than a year)

    Pros

    Working in public school food services has great hours.

    Cons

    It's a grind. Make low quality food for uninterested students at a profit. That means hiring minimum wage workers to produce low quality product. Management has no interest in talent development. They aim for mediocrity and to meet the lowest requirements of their fat government contract. They don't care about the schools or the kids.

    Advice to ManagementAdvice

    It's the 21st century. If your bottom line is only $$ you are going to fail.

    Doesn't Recommend
    Neutral Outlook
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  5. chart-nos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Waitstaff in Willimantic, CT
    Former Employee - Catering Waitstaff in Willimantic, CT

    I worked at Chartwells full-time (more than 3 years)

    Pros

    the pay almost makes the verbal abuse and management neglect of everything worth it... ALMOST

    Cons

    lack of qualified superiors, deliberate violations of workers compensation restrictions, OSHA violations

    Advice to ManagementAdvice

    Pay attention to your employees, not just the information your management is giving you

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Exhausting without any rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Boston, MA
    Former Employee - Line Cook in Boston, MA

    I worked at Chartwells part-time (less than a year)

    Pros

    Friendly staff is about all that was enjoyable at Chartwells. Unfortunately, this friendliness wasn't ever enough to overcome the feeling that you're wasting your time for a paycheck.

    Cons

    Long hours, dangerous work environments, and indifferent management make the days feel endless and the following day dreadful.

    Advice to ManagementAdvice

    Take an interest in your employee's well-being. The exhaustingly long days and dangerous work environments are hard enough without the feeling that it will never improve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Very unhealthy work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Chartwells full-time (more than 3 years)

    Pros

    Benefits were great and the campus is nice.

    Cons

    Too many to list...micro managing at it's worst! No accountability for anyone....management very hypocritical...no god leadership in any department.

    Advice to ManagementAdvice

    You can't give them advice...they know it all, nence the big employee turnover

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Work with good people, but unseen corporate powers greedy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Food Prep
    Current Employee - Cashier, Food Prep

    I have been working at Chartwells part-time (more than 5 years)

    Pros

    Nice to have off during the summer. The manager that is in district is great- wish their opinions had more gravity with corporate as far as procuring raises for the deserving.

    Cons

    Hot kitchen, very low pay with average .10 cent raise once a year- if you are a very good employee, they may be able to get you as much as .35 for that yearly raise. We make less than most other food service school cafeteria workers in state, and we do many jobs.

    Advice to ManagementAdvice

    Appreciate the workers who are really beneficial to the company and pay them a decent wage deserving of their talents. It is wrong that someone who does less, does not handle money, starts at same salary, and because they have worked for many years, may actually make 3-4 dollars more than someone who has more responsibilities. At least pay us a decent,humane living wage! Oh, and benefits they offer us to buy into are a joke too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Serving children and love the people I work with.

    Current Employee - Food Service Lead in Manitowoc, WI
    Current Employee - Food Service Lead in Manitowoc, WI

    I have been working at Chartwells full-time (more than 8 years)

    Pros

    Love serving the children a hot meal.

    Cons

    Feel under paid for the amount of work I do

    Advice to ManagementAdvice

    Pay more

  10. A terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Cleveland, GA
    Current Employee - Cashier in Cleveland, GA

    I have been working at Chartwells full-time (less than a year)

    Pros

    Getting to know the students and forming bonds with them.

    Cons

    The pay is not what it should be due to the demands put on the employees. Not being able to collect unemployment during school breaks puts a hardship on the employees. Management doesn't listen to the employees point of view in other words you can't explain your side of things. I am talked down to on a daily basis to the point I hate going to work.

    Advice to ManagementAdvice

    Management needs to let employees respond to and be heard on issues that are creating a hostile work place. As of right now what they say is golden and your just wrong no matter what the situation is. They need to understand we have feelings and being talked down to does not build company loyalty.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Chartwells is a circus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Chartwells

    Pros

    Great opportunity to your get foot in the door to apply to internal jobs within Compass. Otherwise, don't waste your time applying to any positions in the Washington, DC office.

    Cons

    Upper management has no clear defined direction. Very disorganized. Promotions are based upon buddy system. Environment has a big brother reality tv show feel- where it is co-worker against co-worker and management encourages this type of behavior. Very high turnover rate among managers at the DC food service unit due to the environment and unclear expectations. Blame game is a huge player.

    Advice to ManagementAdvice

    Take some leadership classes, then apply them. Learn how to run a private food service company. Employees are the most productive when they are happy.

    Doesn't Recommend
    Disapproves of CEO

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