Chartwells Reviews

Updated August 20, 2015
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Steve Sweeney
5 Ratings

Pros
  • Flexible hours, it was located on campus, we got a free meal if we worked for longer than 5 hours (in 4 reviews)

  • Many employees have been working here for over 20 years, and others are part time college students (in 3 reviews)

Cons
  • Upper management lets the union and union stewards run their lives at work (in 6 reviews)

  • Hot kitchen, very low pay with average (in 5 reviews)

More Pros and Cons

22 Employee Reviews

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  1. The Fish Rots From The Head

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Chartwells has deep pockets (owned by Compass Group USA). PPE can be ordered for employees with out a lot of red tape (they have no choice; worker's comp injuries were out of control. They learned the hard way).

    Cons

    Very poor business practices and ethics. Policies are enforced or changed only after written documention of an event or complaint is forwarded outside the company causing embarrassment and humiliation.

    Advice to Management

    Find your backbone and do the right thing. If you are being instructed to manage in ways that are not ethically or morally sound, REFUSE. Worse case scenario - you get fired. ITS JUST MONEY. Your values and conscience will still be intact.


  2. May do appy to all Chartwells branches just this one.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Corpus Christi, TX
    Current Employee - Anonymous Employee in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chartwells (More than a year)

    Pros

    During Fall and Spring Semesters, there is an abundance of work. Company will offer unemployment during the summer.

    Cons

    Extreme lack of communication between management and employees. Slow (if any) to promote within and will overlook women for higher positions. Slow (if any) to act on promise wages, benefits or job position. Management will make unfulfilled offers to keep employees from looking for other means of employment. Executive Chef has a tendency to be verbally abusive.

    Advice to Management

    Open up your line of communication with employees and do not promise promotions, salary or a different company position if you have no attentions of holding the offer.


  3. Unorganized Management - Chartwells Dining Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Caterer in Pueblo, CO
    Former Employee - Cashier/Caterer in Pueblo, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Chartwells part-time (More than 3 years)

    Pros

    Fellow employees were nice, good communication experience

    Cons

    Terrible work environment, Management is extremely unorganized


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sucks lay you off even if you worked there a year with no pay this job is only for seasonal workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Detroit, MI
    Current Employee - Food Server in Detroit, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at Chartwells full-time (More than a year)

    Pros

    Nothing at chartwells is good but the kids I love being around the students

    Cons

    Chartwells manager's pay how they treat the employees

    Advice to Management

    Need to stop treating the good employees bad and pay us right .


  6. For Future Graphic Designers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Albuquerque, NM
    Former Employee - Graphic Designer in Albuquerque, NM
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Chartwells full-time (More than a year)

    Pros

    Working with college students and their dining was a great experience on learning user analysis design. Great campus atmosphere and some great dining design opportunities.

    Cons

    Politics of the campus can directly effect the success of designs. Mostly bad design choices were made because the marketing department director had zero experience in a design discipline to better communicate to clients.

    Advice to Management

    Please higher Graphic Designers because you need a designer not because you think you know design and want someone to manipulate a design program fast. Have trust in your team and STOP micro-managing!


  7. Helpful (1)

    ehhhhh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Controller
    Former Employee - Operations Controller
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Chartwells full-time (More than a year)

    Pros

    Great people, great food, i worked in a small college dining hall, food was okay,

    Cons

    Corporate isn't all it's cracked up to be, very easy to fall through the cracks, advancement is hard

    Advice to Management

    Moving forward is a better idea when replacing a director, don't move backwards


  8. RETAIL SUPERVISOR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Supervisor in Chicago, IL
    Current Employee - Retail Supervisor in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chartwells full-time (More than a year)

    Pros

    unfortunately i dont have any pros

    Cons

    no advancement opportunities, low pay, overworked, under appreciated

    Advice to Management

    dont treat people like your personal slaves. we have personal lives and family too.


  9. Chartwells at Texas A&M was the worst experience I have suffered in 30 years of work in the food & beverage industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in College Station, TX
    Former Employee - Executive Chef in College Station, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Chartwells full-time (More than a year)

    Pros

    The only pro of working there was getting to know the students at Texas A&M. Helping the students was very rewarding.

    Cons

    Bad upper level management. The upper level managers do not get along with each other, They argue and call each other ugly names in front of the staff and the students. They do not agree on anything. They do no care about providing a good product to the students.

    Advice to Management

    Replace all of the upper level managers on the Texas A&M campus. They are destroying the reputation of the company. They are also destroying the morale of the hard working employees there.


  10. Sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    None none none off summer

    Cons

    They screw their employees out of their insurance

    Advice to Management

    I would be looking over my back


  11. Zero interest in talent development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Assistant in Ann Arbor, MI
    Former Employee - Catering Assistant in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Chartwells full-time (Less than a year)

    Pros

    Working in public school food services has great hours.

    Cons

    It's a grind. Make low quality food for uninterested students at a profit. That means hiring minimum wage workers to produce low quality product. Management has no interest in talent development. They aim for mediocrity and to meet the lowest requirements of their fat government contract. They don't care about the schools or the kids.

    Advice to Management

    It's the 21st century. If your bottom line is only $$ you are going to fail.



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