Chartwells
3.0 of 5 66 reviews
www.eatlearnlive.com Rye Brook, NY

Chartwells Reviews

Updated Apr 10, 2014
Chartwells – Houston – “Wedding event”

All Employees Current Employees Only

3.0 66 reviews

                             

81% Approve of the CEO

(no image)

Steve Sweeney

(21 ratings)

58% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    chart-nos

    Catering Waitstaff (Former Employee)
    Willimantic, CT

    Prosthe pay almost makes the verbal abuse and management neglect of everything worth it... ALMOST

    Conslack of qualified superiors, deliberate violations of workers compensation restrictions, OSHA violations

    Advice to Senior ManagementPay attention to your employees, not just the information your management is giving you

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Exhausting without any rewards

    Line Cook (Former Employee)
    Boston, MA

    ProsFriendly staff is about all that was enjoyable at Chartwells. Unfortunately, this friendliness wasn't ever enough to overcome the feeling that you're wasting your time for a paycheck.

    ConsLong hours, dangerous work environments, and indifferent management make the days feel endless and the following day dreadful.

    Advice to Senior ManagementTake an interest in your employee's well-being. The exhaustingly long days and dangerous work environments are hard enough without the feeling that it will never improve.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very unhealthy work enviroment

    Anonymous Employee (Former Employee)
    Boca Raton, FL

    ProsBenefits were great and the campus is nice.

    ConsToo many to list...micro managing at it's worst! No accountability for anyone....management very hypocritical...no god leadership in any department.

    Advice to Senior ManagementYou can't give them advice...they know it all, nence the big employee turnover

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Work with good people, but unseen corporate powers greedy

    Cashier, Food Prep (Current Employee)

    ProsNice to have off during the summer. The manager that is in district is great- wish their opinions had more gravity with corporate as far as procuring raises for the deserving.

    ConsHot kitchen, very low pay with average .10 cent raise once a year- if you are a very good employee, they may be able to get you as much as .35 for that yearly raise. We make less than most other food service school cafeteria workers in state, and we do many jobs.

    Advice to Senior ManagementAppreciate the workers who are really beneficial to the company and pay them a decent wage deserving of their talents. It is wrong that someone who does less, does not handle money, starts at same salary, and because they have worked for many years, may actually make 3-4 dollars more than someone who has more responsibilities. At least pay us a decent,humane living wage! Oh, and benefits they offer us to buy into are a joke too.

    No, I would not recommend this company to a friend

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    A terrible place to work

    Cashier (Current Employee)
    Cleveland, GA

    ProsGetting to know the students and forming bonds with them.

    ConsThe pay is not what it should be due to the demands put on the employees. Not being able to collect unemployment during school breaks puts a hardship on the employees. Management doesn't listen to the employees point of view in other words you can't explain your side of things. I am talked down to on a daily basis to the point I hate going to work.

    Advice to Senior ManagementManagement needs to let employees respond to and be heard on issues that are creating a hostile work place. As of right now what they say is golden and your just wrong no matter what the situation is. They need to understand we have feelings and being talked down to does not build company loyalty.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Serving children and love the people I work with.

    Food Service Lead (Current Employee)
    Manitowoc, WI

    ProsLove serving the children a hot meal.

    ConsFeel under paid for the amount of work I do

    Advice to Senior ManagementPay more

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    Chartwells is a circus.

    Anonymous Employee (Former Employee)
    Washington, DC

    ProsGreat opportunity to your get foot in the door to apply to internal jobs within Compass. Otherwise, don't waste your time applying to any positions in the Washington, DC office.

    ConsUpper management has no clear defined direction. Very disorganized. Promotions are based upon buddy system. Environment has a big brother reality tv show feel- where it is co-worker against co-worker and management encourages this type of behavior. Very high turnover rate among managers at the DC food service unit due to the environment and unclear expectations. Blame game is a huge player.

    Advice to Senior ManagementTake some leadership classes, then apply them. Learn how to run a private food service company. Employees are the most productive when they are happy.

    No, I would not recommend this company to a friend

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    Why choose Chartwells?

    Anonymous Employee (Former Employee)

    ProsTime off.Well balanced and good menu.

    ConsNill management backup or support.Serious lack of understanding of the customer and staff needs.Lack of required infrastructure.Requirement of staff exceeds job renumeration.

    Advice to Senior ManagementI believe that you do not appreciate the good staff that you do have but let the bad staff carry on,which shows to your customers.Your customers see what is happening and although they may not complain, when your contract comes up for review as has happened lately and will carry on happening you will lose contracts.I do believe that the service you provide is essentially very good but you are lacking in employee satisfaction.I do understand that not everyone will be happy all the time and rules are rules and have to be adhered to,but your staff are the face of your company.I hope that this is taken as costructive and good luck in the future.

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Glassdoor is your free inside look at Chartwells reviews and ratings — including employee satisfaction and approval rating for Chartwells CEO Steve Sweeney. All 8 reviews posted anonymously by Chartwells employees.