Chartwells Reviews

Updated July 8, 2015
39 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Steve Sweeney
8 Ratings

Pros
  • Flexible hours, it was located on campus, we got a free meal if we worked for longer than 5 hours (in 4 reviews)

  • Many employees have been working here for over 20 years, and others are part time college students (in 3 reviews)

Cons
  • Upper management lets the union and union stewards run their lives at work (in 6 reviews)

  • Hot kitchen, very low pay with average (in 5 reviews)

More Pros and Cons

39 Employee Reviews

Sort: Popular Rating Date
  1. Fine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chartwells part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It was a decent enough company to work for. As a student working for them on a college campus they really tried their best to take into consideration my school schedule which I really appreciated. They gave performance reviews once or twice a year which was nice.

    Cons

    They often boasted about hiring management from within but during my 4 years with the company that was rarely the case.


  2. Part-time associate

    Former Employee - MO - Missouri in Cape Girardeau, MO
    Former Employee - MO - Missouri in Cape Girardeau, MO

    I worked at Chartwells

    Pros

    Very big catering suppliers. Powerful and organized supply chain. People are usually nice and easy to work with.

    Cons

    Working as a part-time worker, everybody could ask you to do things. Sometimes there would be a lazy full time associate asks you to help or work their assigned tasks even though you have your own assigned duties. Also, no work, ie paid in the summer if you work in a school canteen.

    Advice to Management

    Part-time associate who work a good amount of hours, could be treated more fairly with compensation, break, and meal allowance.


  3. Just another money hungry, heartless food service company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in Baltimore, MD
    Current Employee - Executive Chef in Baltimore, MD

    I have been working at Chartwells full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Connecting with other chefs at other schools Freedom to do what I want on menus

    Cons

    Zero training They throw tons of online training courses that you have to do. No hands on training whatsoever Trying too much to be like other companies Below average pay/benefits Lack of care for their employees lives

    Advice to Management

    I could sit here and type a novel but I can't because I am too busy finishing one of my 12 reports due on my day off.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Poor Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunities available to students on campus that have the potential to build resumes.

    Cons

    I was working under a lazy, angry manager who was incapable of getting anything done. I received almost no input as to what was expected of me and was constantly required to work far outside of my description and scope.

    Advice to Management

    You spend a lot more time trying to give the appearance of caring without actually taking the time to care.


  6. Helpful (1)

    Unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Pros

    They are flexible with class schedules, so it is a good student job. It is convenient to go to class then straight to work. It is fun to interact with customers that are mostly college students.

    Cons

    The company seriously lacks organization at the store level. Communication tends to be the biggest issue. Sometimes lower level employees have great input, but it never seems to get to the right people.


  7. Cook

    Former Employee - Cook
    Former Employee - Cook

    I worked at Chartwells full-time (More than 8 years)

    Pros

    Good life/work balance working in school cafeteria. Little opportunity for advancement outside of the cafeteria environment.

    Cons

    Rarely saw any senior management.


  8. Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highland Heights, Campbell, KY
    Former Employee - Anonymous Employee in Highland Heights, Campbell, KY

    I worked at Chartwells full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Working on Campus of University offers great envirmont to have fun and help students. Lots of food options for lunch.

    Cons

    parking arangments are not the greatest having to pay for parking and walk far away from the building while fighting students for spots, low pay and minimal hours.

    Advice to Management

    Too many chiefs and not enogh indians. All management should be on the same page and not a break out of items to go to different managers about when getting reprimanded by a different manager for what they tell you to do.


  9. Chartwells

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Chartwells

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Driven to provide custom solutions for each university/college campus, delivering high culinary and service standards. Great support in HR, Accounting, Marketing and procurement.

    Cons

    Growth above unit director is limited. Current strategic initiatives are in conflict with past practices, established relationships and history are no longer considered in the process of developing sales proposals and amendments. Once a company that supported and developed its managers, the culture has become cutthroat and calculating. Promises made are not necessarily delivered.

    Advice to Management

    Deliver the financial targets or be prepared to be moved on....


  10. Good Company, Lots of work, little bit of politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chartwells

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Timely payment and break time is good

    Cons

    For an off you have to tell way before hand


  11. Good coworkers and working environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Springfield, MO
    Former Employee - Food Server in Springfield, MO

    I worked at Chartwells part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers are good. My supervisor works really hard and try to balance everyone's class schedules.

    Cons

    There is not much challenge for a server. Just keep everything clean and neat.

    Advice to Management

    Food is not very good. Management try to spend a lot money on decoration and marketing to attract students but not good food.



Showing 39 of 130 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.