ChaseSource Reviews

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1.0
Recommend to a friend
Approve of CEO
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Tony Chase
1 Rating

2 Employee Reviews

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  1. Lack of Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Austin, TX
    Former Contractor - Anonymous Contractor in Austin, TX

    I worked at ChaseSource as a contractor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This job offered me the opportunity to work from home and I did gain experience I did not have before.

    Cons

    Temp to permanent??? job, hired by Chase Source to work for a company for a few months with the possibility of a permanent job. Start date got put off by 2 weeks. No support when I had questions about the work load (decreasing) and the fact that the hiring company is being sued. I found a permanent job and gave notice and they "released" me immediately making it sound like it was the company I was working for, not them..... The pay was on the low side, health insurance cheap but poor coverage.

    Advice to Management

    Don't be deceitful, people aren't stupid. Offer better health insurance. Support your staff.


  2. Miserable call center work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Line Representative in Austin, TX
    Former Employee - Client Line Representative in Austin, TX

    I worked at ChaseSource full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Two week training was great, pay was good.
    Per pay period stipend paid for being bilingual

    Cons

    Get micromanaged regarding lunch/breaks and on quality assurance; ridiculous pay formulary after probation period ends that depends on your number of calls rec'd so you never know what your paycheck will be; hard to get paid time off since never any available; no chance for advancement since they do not like to promote from within; very little interaction with management unless it is to let you know what you are doing wrong; deal with rude callers on a daily basis.

    Advice to Management

    Pay better, have more positive interactions with employees, and you will keep the good employees.



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