Cheesecake Factory Reviews

Updated March 27, 2015
319 reviews filtered by
  • Any Location
  • Any Job Title
  • Current Employees
3.9
319 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
303 Ratings

319 Employee Reviews

Sort: Popular Rating Date
  1. Cheesecake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Providence, RI
    Current Employee - Prep Cook in Providence, RI

    I have been working at Cheesecake Factory

    Pros

    Overall great management in the front/back

    Cons

    Wont let you move on to different station if your good

    Advice to ManagementAdvice

    Fix broken machines

    Recommends
    Positive Outlook
  2. I have worked here for 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Charlotte, NC
    Current Employee - Food Server in Charlotte, NC

    I have been working at Cheesecake Factory

    Pros

    Flexible hours and the ability to make good money. They treat the employees well and provide good benefits.

    Cons

    No cons to the job except some of the costumers are hard to deal with in this day and age.

    Advice to ManagementAdvice

    Management needs to continue doing what they are doing but i really don't think the consumer is always right.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Fun restaurant crew

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Walnut Creek, CA
    Current Employee - Server in Walnut Creek, CA

    I have been working at Cheesecake Factory

    Pros

    flexibility to pick up and drop shifts

    Cons

    Management using current roles as a stepping stone in their own careers lots of talk less action

    Advice to ManagementAdvice

    Consistent support to employees and don't play favorites

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amazing culture but lacking competitive pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Pros

    The people and culture. Everyone has a great attitude and there is a team/family environment.

    Cons

    Salaries are below average and benefits are OK.

    Recommends
    Positive Outlook
  6. Best Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Host, Cashier in Houston, TX
    Current Employee - Front Desk Host, Cashier in Houston, TX

    I have been working at Cheesecake Factory

    Pros

    Flexible Scheduling, great team environment, hands on management

    Cons

    No guarantee of correct out time, high-volume, no designated breaks

    Recommends
    Positive Outlook
    Approves of CEO
  7. So far so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Getting 50% Discount on food.

    Cons

    The Bussers aren't treated well.

    Advice to ManagementAdvice

    Show some bussed love.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. A nice part-time job

    Current Employee - Hostess in Pittsburgh, PA
    Current Employee - Hostess in Pittsburgh, PA

    I have been working at Cheesecake Factory part-time (less than a year)

    Pros

    Friendly coworkers, flexible schedules, gives you some good experience with customer service, and gives a decent pay

    Cons

    Your schedules hours are not always a good determinate of when you will be done with your shift, I've stayed hours over my scheduled end time before. Breaks are only given to those who work a double shift, and there is place to sit down or eat.

    Advice to ManagementAdvice

    A staff microwave would be very convenient

    Recommends
    Neutral Outlook
  9. Truly a Best Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Great flexibility, ability to grow with the company, active and engaged corporate staff on all levels, great benefits, and lots of perks to bring fun to the corporate offices

    Cons

    A few bad apples higher up, but have come to expect that in corporate America

    Advice to ManagementAdvice

    Evaluate the traits of your leaders. It is not okay to say "yeah, that person is difficult to work with". Being difficult should never be an excuse. Those difficult people may deliver results you like but they treat others in the company poorly and that reflects on you and the company and brand.

    Recommends
    Positive Outlook
    Approves of CEO
  10. The people are great and it is a company you can be proud to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Great culture, fun product, more than fair pay, good working conditions.

    Cons

    Sometimes we try to do too much without enough resources.

    Advice to ManagementAdvice

    Focus on growth, be willing to take a few more risks

    Recommends
    Positive Outlook
    Approves of CEO
  11. Working for The Cheesecake Factory is amazing because they develop and nurture me to be the best I can be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calabasas Hills, CA
    Current Employee - Anonymous Employee in Calabasas Hills, CA

    I have been working at Cheesecake Factory full-time (more than 5 years)

    Pros

    My coworkers are like family. It's a great to come to work surrounded by people you really enjoy. Everyone is friendly and caring. Family like atmosphere. Positive people. My job is always interesting and I learn so much everyday. Also, my department listens to me and if I have a dream for myself, they give me the tools to help me fulfill it.

    Cons

    We run lean, so sometimes the workload can be a little much.

    Advice to ManagementAdvice

    Consider bringing a few more permanent positions in the office. There are a lot of hardworking temps that have to work 5 days at corporate and 1 day on the weekend. It doesn't leave much time for work life balance.

    Recommends
    Positive Outlook
    Approves of CEO

Cheesecake Factory Photos

Work at Cheesecake Factory? Share Your Experiences

Cheesecake Factory

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.