Cheesecake Factory Reviews

Updated August 3, 2015
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Recommend to a friend
Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
220 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

393 Employee Reviews

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  1. Very Hard Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Atlanta, GA
    Current Employee - Server/Bartender in Atlanta, GA

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Always on time. And always ready for work. Very good insurance

    Cons

    Very long hours, with no break

    Advice to Management

    Stop scheduling doubles


  2. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Roseville, CA
    Current Employee - Server in Roseville, CA

    I have been working at Cheesecake Factory full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great consistent money when you want to put in the time to work a full shift and not be first phased.

    Cons

    fast-paced, hectic work that can challenge people to have to deal with some of the nastiest guests around

    Advice to Management

    more staff support day to day


  3. Great menu, great guests

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Always busy, great money, upbeat environment

    Cons

    Lots of turnover, can be long hours

    Advice to Management

    Smile, Support you team


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cheesecake Factory Wisconsin Ave

    Current Employee - Server/Hostess in Washington, DC
    Current Employee - Server/Hostess in Washington, DC

    I have been working at Cheesecake Factory part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Welcoming scenery and clean atmosphere.

    Cons

    Higher level needs better waiting area . Lots of traffic when busy .

    Advice to Management

    Smile !


  6. The food is awesome and the People are better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The food rocks and the awesome work environment.

    Cons

    There were no cons really

    Advice to Management

    Take it slow and work your way up


  7. Field recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Recruiter in Agoura Hills, CA
    Current Employee - Talent Acquisition Recruiter in Agoura Hills, CA

    I have been working at Cheesecake Factory (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great team, great culture, and so much pride working with this company

    Cons

    Nothing negative to say about it


  8. Host

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Environment to work in

    Cons

    No employee discounts on weekend


  9. pretty cool place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Birmingham, AL
    Current Employee - Restaurant Manager in Birmingham, AL

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Not a bad place to work in management. Good benefits, good promotions, and bonuses.

    Cons

    When I left felt like they considered me a traitor.


  10. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Hostess
    Current Employee - Front Desk Hostess

    I have been working at Cheesecake Factory full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company cares about you. The pay is better versus other minimum wage jobs in new york.

    Cons

    Sometimes they are more concerned with saving money on labor than staffing the restaurant properly.


  11. It's great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    Fun staff, decent tips, day goes by quickly

    Cons

    High stress, no breaks on Saturday doubles, sometimes the guests are really bad

    Advice to Management

    Continue doing what you're doing. Maybe try to back the servers more buy other than that, it's great.



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