Cheesecake Factory
3.4 of 5 378 reviews
www.thecheesecakefactory.com Agoura Hills, CA 5000+ Employees

Cheesecake Factory Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.4 378 reviews

                             

76% Approve of the CEO

Cheesecake Factory Chairman and CEO David Overton

David Overton

(211 ratings)

69% of employees recommend this company to a friend
207 Employee Reviews Back to all reviews
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    Great, steady, reliable and consistant employment

    Server (Current Employee)
    Glendale, CA

    ProsThey provide training for everything. I can probably step into any restaurant and start serving tables flawlessly from the training provided here.

    ConsSometimes politics can get involved making it difficult to move up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It's a challenging environment but it is fun as well

    Anonymous Employee (Current Employee)

    ProsTips are usually twice of what you would make in your dally hourly, hot schedule app makes it easy to check your schedual

    ConsYou don't always get the good shifts so it can be slow in your section. You also don't have a certain schedule so you can work one day one week and not the next

    Advice to Senior ManagementFor those who have full availability it would be best to have a certain # of days a week not to few or way to many doubles

    Yes, I would recommend this company to a friend

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    Great Part-time job

    Busser (Current Employee)
    Chicago, IL

    ProsManagers are good. Mark, the GM is an awesome dude. They train great leaders. You have a couple micro managers but the manager will work with you if you show up to work do your job and go home. I worked at a CCF in 3 states. Chicago (Michigan Ave.) was my favorite. So many people from all walks of life come through on a regular basis. Rich poor, celebrities common folks, etc. The employees are so diverse. I enjoyed working and learning from them. If you can deal with stress, high performance work, rude customers (every so often) bad tippers (every so often), language barriers and being on your feet for hours. Then do this job. Its still amazing to see this CCF coordinate such a huge crowd and 300 employee staff.

    ConsTurn over is very high. If someone doesn't show up, you have to pick up the slack. If you have a micromanaging manager, its the worst because this is an already stressful environment.

    Advice to Senior ManagementWeed out the bad.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fairly decent place to work.

    Building Mechanic (Current Employee)
    Battleboro, NC

    ProsWith the maintenance department, you have more freedom than the rest of the plant. You work at your own pace as long as it keeps the plant running. Overtime can be achieved.

    ConsNo sick pay. Production can be annoying sometimes. You will constantly have to train people you have previously trained on how to use equipment.

    Yes, I would recommend this company to a friend

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    Overworked and not enough money

    Server (Current Employee)
    Denver, CO

    ProsTraining was fun, they keep you well fed and I had fun while learning all of the food with my new coworkers. Management is decent, hotschedules makes it easy to give away or pick up shifts as you need. They also let you eat as much bread and soup as you want while you're working.

    ConsDouble shift hours are RIDICULOUS. On several different occasions i worked nearly 14 hours with only two half an hour breaks, have had coworkers get sick from being overworked, and instead of sending them home, they have them keep working. Instead of letting doubles go home first, they send people home based on what section they are in. There is also no rotation in seating so if you're in a back section you make far, far less money than people on the patio or in a front section, and management plays favorites with who gets the good sections.

    Advice to Senior ManagementStop overworking your employees, 14 hours of serving in a day is TOO MUCH. and create a system for seating that makes it fair for all of the servers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    server

    Food Server (Current Employee)
    San Francisco, NM

    Prosflexible hours, upbeat attitude, fast paised

    Consmust be able to work weekends

    No, I would not recommend this company to a friend

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    Pays the bills

    Food Server (Current Employee)
    Sunrise, FL

    ProsThe side work is easy. You know the restaurant is always going to be in business. You usually always make close to a hundred a shift. Most of the people that work there are cool.

    ConsDealing with people from every country in the World can be very interesting. The tips can be terrible. Way to much turn over in staff. Seems like your just another number. The managers are very moody, depending on the day.

    Advice to Senior ManagementA Few of the managers are tough to deal with. Make the menu smaller. Some items people never order.

    Yes, I would recommend this company to a friend

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    Great company to work for

    Server (Current Employee)
    Mission Viejo, CA

    ProsThe management is great and the company is always investing money back into the company. There is also bi-yearly all staff outings that the company pays for

    ConsSometimes you can get a Bad EGG gm or manager.

    Advice to Senior ManagementSome great managers to work for

    Yes, I would recommend this company to a friend

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    Work hard, play hard.

    Line Cook (Current Employee)
    Salt Lake City, UT

    ProsVery good company to come into looking for experience. My experience has been very good, moving up every few months learning multiple stations. If you put in the long demanding hours and show management you are dedicated, you will find yourself a nice comfortable home here.

    ConsVery very very high volume restaurant. I would recommend coming in with some line experience, because going down with 60 tickets for hours is very hectic. Long work weeks, some 50-60 hours. Lots of management changes.

    Advice to Senior ManagementConsistency is key.

    Yes, I would recommend this company to a friend

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    Love Working Here

    Hostess/Front Desk (Current Employee)
    Nashville, TN

    ProsGood pay, family like staff, career path available if you want it.

    ConsManagement is sometimes incompetent, takes a long time to advance in this career path.

    Yes, I would recommend this company to a friend

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