Cheesecake Factory Reviews

Updated July 21, 2015
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5.0
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Approve of CEO
Cheesecake Factory Chairman and CEO David Overton
David Overton
109 Ratings

Pros
  • Extremely flexible schedule (Valuable for a college student like myself) (in 42 reviews)

  • Servers make good money because people usually buy dessert (in 34 reviews)

Cons
  • Long hours, management could be difficult (in 34 reviews)

  • There is also little to NO employee appreciation with the exception of a holiday cheesecake (in 5 reviews)

More Pros and Cons

153 Employee Reviews

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  1. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Hostess
    Current Employee - Front Desk Hostess

    I have been working at Cheesecake Factory full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The company cares about you. The pay is better versus other minimum wage jobs in new york.

    Cons

    Sometimes they are more concerned with saving money on labor than staffing the restaurant properly.


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Chicago, IL
    Current Employee - Senior Manager in Chicago, IL

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, Rewarding Job, Accommodating schedule, Fair pay, opportunity to advance, consistent and ongoing training,

    Cons

    The hours in the industry, not much the company can do about it. The work can be brutal sometimes with the amount of business we do. Finding great applicants for this line of work.


  3. good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender/Server in Bethel, CT
    Current Employee - Bartender/Server in Bethel, CT

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule, good money, decent benefits

    Cons

    long hours, work weekends and holidays


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ost

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and environment with flexibility to move around locations

    Cons

    No enough upward mobility for Ost


  6. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Stock options Company leased BMW Great healthcare Executive Savings Plan Paid Vacations Company sponsored trips and conferences

    Cons

    Hours are long Achieving a work life Balance is a struggle because of amount of hours scheduled per day


  7. Happily worked there for years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for with consistent money year round

    Cons

    Work weekends and holidays with lots of pace paced working


  8. great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Pros

    great place to work fun

    Cons

    work is difficult and can be rough


  9. Best restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Cheesecake Factory part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible schedule, family environment, everyone is treated fairly, amazing management, good money, angelic uniform, disounts are 50 off or 25 off and no discounts on fridays or saturdays, get free food sometimes, great teamwork

    Cons

    Gets too busy, guests can be crazy,

    Advice to Management

    Keep doing what you do :)


  10. Pretty great place with good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Arlington, TX
    Current Employee - Food Server in Arlington, TX

    I have been working at Cheesecake Factory full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Well, the management is trained very well to take care of their staff. I've never had a big problem with management or even co-workers for that matter. As far as restaurants, this is probably the best one to work at that you can find.

    Cons

    Like all other businesses in this field, it is a restaurant and that means working nights, weekends, off times, and late evenings. It means no regular hours and no consistent pay, even though it's better than other places. Also, not the best place to work if you are looking for a short term job (under 6 months) Their menu is very large and the first 2-3 months you will feel new to the job.

    Advice to Management

    I don't really have much advice for them. They do a great job in their training and the problems they have, aren't major and only personal.


  11. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cheesecake Factory

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly nice coworkers good pay

    Cons

    Rude customers and constantly busy

    Advice to Management

    No advice



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