Cheesecake Factory Reviews

Current Employee – been working at Cheesecake Factory full-time for more than 3 years

Pros – Great company. Corporate culture that is well established and effective. Development that is specific and self guided and advancement that is clearly laid out and attainable.

Cons – You will never work harder as a manager any where else. The level of commitment and effort required to be successful is intense but you do see a reward for hard work

Advice to Senior Management – Pay internal highers more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Cheesecake Factory

Pros – Flexible Schedule and health benefits are included.

Cons – Must be able to work in a fast paced environment

Current Employee – been working at Cheesecake Factory part-time

Pros – I am so glad I got hired here! All of the employees are so kind and helpful, they'll give new people tips on how to do well and get a rhythm of how the restaurant works. Management works with you and basically treat you like an equal to them. I really like the fact that they give you a week long in-class training course, because it sure helps you out when you actually get on the floor and start working!

Cons – Well, the restaurant is HUGE, so it takes some time to learn where every item you'll need for side-work is. And when you start off you get pretty small sections, so you won't be making good money at first. Oh yeah, and they also ask you to sign away your breaks, it's optional but encouraged.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Cheesecake Factory part-time for more than a year

Pros – Great pay and flexible hours!

Cons – Very busy, you need to be able to work well under stress!

Advice to Senior Management – Great management!

Yes, I would recommend this company to a friend

Former Employee – worked at Cheesecake Factory full-time for more than 7 years

Pros – I had started as a server and moved quickly to a management role. The managers saw the potential in me and became great mentors and invested their time in my development. The training is fantastic at every level. The company is VERY focused on the details. Being great isn't good enough- they strive for perfection.

Cons – I don't think you could be successful if you weren't 100% dedicated to the company and the mission. It takes hard work and dedication, and if you don't have the buy-in it would probably be intolerable.

Advice to Senior Management – Don't compromise on what you do or strive to do.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for more than 3 years

Pros – Great food, great people, great atmosphere. People care about the guest, the staff, the food and the beautiful restaurant. Fun place to work and be proud of! We like to say our staff and managers are ". . . so Cheesecake" as a way to say they are so wonderful.

Cons – It's a busy place with a huge menu. So time goes by fast but there is much to do. Having lots of hands and help from others to learn so much is what makes it viable.

Advice to Senior Management – Continue doing what you do to support the amazing staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for more than a year

Pros – GREAT people, singular focus on quality & delivering a GREAT guest experience!

Cons – Food services margins = food services pay/benefits.

Advice to Senior Management – Keep up the great work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for less than a year

Pros – Best company i have ever worked for really care about the people and we make sure the staff is as happy as possible

Cons – Longer hours but pay is worth them

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory full-time for more than 10 years

Pros – Pay, benefits, work environment great people.

Cons – Long hours but very satisfying.

Advice to Senior Management – Do not really have any advice, well run business, people friendly.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Cheesecake Factory part-time for more than a year

Pros – Strong training program that really spends the time to help new servers learn the menu and the standards of service. Expectations for standards are well-defined, including language to use and steps of service. The company also creates a strong sense of community with company-wide communications, volunteer programs and opportunities to transfer or change position. The company is well-organized, has quality products, maintains strong marketing, and continues to grow.

Cons – I wish the benefits package for hourly staff was better, but those are losing ground in many companies, and that's all in a state of change, anyway.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company