Cheesecake Factory

  www.thecheesecakefactory.com
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Cheesecake Factory Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

3.4 391 reviews

77% Approve of the CEO

Cheesecake Factory Chairman and CEO David Overton

David Overton

(218 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • The only pros of working here are a flexible schedule and the fact that you can make between (in 33 reviews)

  • Servers make good money because people usually buy dessert (in 27 reviews)


Cons
  • long hours because they wouldnt hire more people to cover shifts (in 29 reviews)

  • Servers were not always held responsible for their actions with guests or side work (in 7 reviews)

More Highlights
68 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Amazing Company

    Anonymous Employee (Current Employee)

    ProsGreat opportunities for growth. Always can cross train and travel, while doing what you love.

    ConsThe parking is bad sometimes!

    Advice to Senior ManagementContinue to always have an open door policy. So far, I have been really lucky with my management team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very extensive menu, but a great place to work!

    Server (Former Employee) Sacramento, CA

    ProsVery organized, great training programs, and yummy food!

    ConsSmall serving sections, which could effect your take home pay.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Great, steady, reliable and consistant employment

    Server (Current Employee) Glendale, CA

    ProsThey provide training for everything. I can probably step into any restaurant and start serving tables flawlessly from the training provided here.

    ConsSometimes politics can get involved making it difficult to move up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It's a challenging environment but it is fun as well

    Anonymous Employee (Current Employee)

    ProsTips are usually twice of what you would make in your dally hourly, hot schedule app makes it easy to check your schedual

    ConsYou don't always get the good shifts so it can be slow in your section. You also don't have a certain schedule so you can work one day one week and not the next

    Advice to Senior ManagementFor those who have full availability it would be best to have a certain # of days a week not to few or way to many doubles

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Place to Work

    Lead Bartender (Former Employee) Las Vegas, NV

    ProsBest Server Training in the business.

    Consnothing really bad to say

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company to work for

    Server (Current Employee) Mission Viejo, CA

    ProsThe management is great and the company is always investing money back into the company. There is also bi-yearly all staff outings that the company pays for

    ConsSometimes you can get a Bad EGG gm or manager.

    Advice to Senior ManagementSome great managers to work for

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Work hard, play hard.

    Line Cook (Current Employee) Salt Lake City, UT

    ProsVery good company to come into looking for experience. My experience has been very good, moving up every few months learning multiple stations. If you put in the long demanding hours and show management you are dedicated, you will find yourself a nice comfortable home here.

    ConsVery very very high volume restaurant. I would recommend coming in with some line experience, because going down with 60 tickets for hours is very hectic. Long work weeks, some 50-60 hours. Lots of management changes.

    Advice to Senior ManagementConsistency is key.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    perfect student job

    Server (Former Employee) Newport Beach, CA

    ProsManagers really worked around my school schedule with my work schedule. but you have to at least available for three shifts during the week
    i learned to have priorities on customer's satisfaction which was their highest priority

    Consthey tried so hard to be like a fine-dining restaurant when they are not with customer service.
    learning their menu was troublesome since their menu is like a book. but it wasnt too bad
    employee benefits werent that great compare to other competitive restaurants.

    Advice to Senior Managementi miss getting my green ticket easily but it got really hard.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Excellent

    Server (Current Employee) Seattle, WA

    ProsFlexible work-schedules, great money, appreciate your input, constantly seeking ways to improve as a whole and individually.

    ConsEmployee rotation common. Bringing in new people every few weeks means constantly learning how to work with a new staff.

    Advice to Senior ManagementWork better together as a team and have the same ideas for the staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Server (Former Employee) Rancho Mirage, CA

    ProsFabulous food, great location, friendly staff

    ConsLong hours and few breaks

    Advice to Senior ManagementI don't have any at this time

    Yes, I would recommend this company to a friend

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