Children's Hospital Boston

  www.childrenshospital.org
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Children's Hospital Boston Reviews in Boston, MA

Updated Mar 17, 2014
All Employees Current Employees Only

4.1 118 reviews

100% Approve of the CEO

Children's Hospital Boston President & CEO Sandra L. Fenwick

Sandra L. Fenwick

(2 ratings)

92% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits and hospital is economically very healthy (in 11 reviews)

  • Compensation is competitive, although the benefits package is not (in 10 reviews)


Cons
  • no room for growth, salary, no bonus and health insurance increase (in 5 reviews)

  • Senior Management seems to refuse to work fixing departments that are broken (in 5 reviews)

More Highlights
9 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Abysmal environment for Marketing Department employees

    Marketing (Former Employee) Boston, MA

    ProsGreat institutional mission
    Talented and caring medical staff

    ConsSenior departmental leadership that is as mean-spirited as it is ineffectual. Complete lack of strategy or long-term planning. Expectations that seem to shift by the minute with no tangible results, even years later. Sky's the limit attitude on spending when it comes to consultants and pet projects, while claiming there is no money in the budget to give hard-working staff full-time status with benefits. Constant foul-mouthed, nasty snipes from senior departmental leadership, including about other leaders in the hospital. Verbal and emotional abuse of a group of staff who really care about the hospital but are exploited and belittled at every turn. And perhaps worst of all, top hospital brass that either doesn't know or doesn't care how bad things are...despite an almost 100% staff turnover since present departmental leadership took over.

    Advice to Senior ManagementIMO there is no advice that would improve things with the current departmental management. My advice to hospital leadership: take a real look under the surface. Talk to employees in private (not just through HR). And if you really want to preserve the institutional knowledge and commitment to the mission of this hospital that still exists in the department, replace senior leadership. Stat.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    My experience in Marketing was perhaps the most difficult of my career

    Marketing (Current Employee) Boston, MA

    ProsReputation, mission, salary and benefits. Also, very good people in department

    ConsTerrible management, as mentioned by other reviewers. Department turnover over 50% in last 2 years, since new management took over. They are disorganized, crisis junkies who might be effective as sole contributors, but do not understand leadership. Some have commented that it is like "mean girls". Not enough recognition of accomplishments, but plenty of blame. Extremely stressful and without reward.

    Advice to Senior ManagementHR is well aware of situation. Change is needed ASAP in upper management. It seems only to get more difficult.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Horrible.

    Coordinator of Admissions for Over 50 Doctors (Current Employee) Boston, MA

    ProsGood hospital for children. Other than that, horrible place to work.

    ConsMid-level department managers are uneducated, bullying, and lazy. One week vacation only even though earned time is over the limit! Was denied vacation 2 consecutive years because manager never trained a backup for my job. After 2 years, asked for 2 weeks and again was denied, put on probation because complaint was issued and finally given one week. Lousy place to work unless you are a doctor or nurse. Will be leaving in 3 months.

    Advice to Senior ManagementSmarten up and hire people who care about their staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Poor and Cynical Leadership in Human Resources

    Human Resources Representative (Former Employee) Boston, MA

    ProsGood Benefits
    Great Brand unfortunately being diminished by cynical management

    ConsSalary's below market
    Very Political culture based on a cynical management style particularly in Human Resources
    Issues with how minorities are being treated

    Advice to Senior ManagementDo a confidential employee survey specifically for employees in Human Resources - Recruiters, Benefits and compensation

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Expected more from such a great place

    Specialist (Current Employee) Boston, MA

    ProsIt's about the kids
    Well known
    Great mission

    ConsIt's own enemy: disorganized, not wiling to share, silos

    Advice to Senior ManagementPay attention to what matters internally and externally

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Not worth the stress!

    Anonymous Employee (Former Employee) Boston, MA

    ProsHospital's mission and care are top notch.
    Truly groundbreaking research.

    ConsSenior Management seems to refuse to work fixing departments that are broken. HR is one of them. It seems that 75% of people in that department don't like what they're doing. Morale is low and turnover is high.

    Advice to Senior ManagementRecognize where change needs to be made and act upon it. Follow up with exit interviews more often to discover why people are unhappy with their workplace.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Poor

    Anonymous Employee (Current Employee) Boston, MA

    ProsIt's part of Harvard, so you will be able to list this on your resume, it has a lot good hospital nearby.

    ConsThe pay is low even for a postdoc, and the PI of the lab does not have any idea of how to manage people or money.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    3 people found this helpful  

    Experienced administrators must check their intelligence at the door and perform their duties exactly as instructed.

    Director (Current Employee) Boston, MA

    ProsIf you have children, you have inside help to receive care from the best pediatric doctors in Boston. Compensation is competitive, although the benefits package is not.

    ConsThe work culture is extremely hierarchical. Good ideas are only welcomed and encouraged from people at the top of the hierarchy. People working in the middle or at the bottom of the management ladder are discouraged and punished for speaking truth to power or offering ideas that are counter to those in management. Employees are treated like children and expected to do as told. Administrative policies assume administrative employees are unreliable and untrustworthy (time cards and dress codes for administrative employees, working from home is strongly discouraged and unevenly applied). Managerial bullying of subordinate employees is ignored. All time off (holidays, vacation time and sick time) is earned time -- which gives employees incentive to come to work sick and gives the employer incentive to expect employees to work on official holidays or ask permission to take it off. Expenses an employee incurs on the job (the cost of parking or taking taxis to a work required training or event, the initial medical screening required for employment) are expected to be paid by the employee. There is no maternity leave -- it must be taken as sick time. Transparency in communication is not valued -- nor is communication across silos.

    Advice to Senior ManagementTrust your administrative employees and treat them with respect. Give them the information they need to do their jobs. Treat them as partners in the mission of providing excellent pediatric care, not as service providers to the doctors or those higher up in management.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    EMPLOYERS

    Sterilization Tech (Current Employee) Boston, MA

    ProsTHEY HAVE REALLY GOOD BENEFITS

    Conspeople, poor management, unfairness, THE Y JUST SUCK ALL AROUND!

    Advice to Senior Managementmanagement needs to take classes on how to manage a dept, cause they SUCK!!!

    No, I would not recommend this company to a friend

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