Children's Hospital Boston

  www.childrenshospital.org
  www.childrenshospital.org
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Children's Hospital Boston Reviews in Boston, MA

184 Reviews
3.6
184 Reviews
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Children's Hospital Boston President & CEO Sandra L. Fenwick
Sandra L. Fenwick
9 Ratings

Review Highlights

Pros
  • Good benefits and hospital is economically very healthy (in 11 reviews)

  • Compensation is competitive, although the benefits package is not (in 10 reviews)


Cons
  • no room for growth, salary, no bonus and health insurance increase (in 5 reviews)

  • Senior Management seems to refuse to work fixing departments that are broken (in 5 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Abysmal environment for Marketing Department employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Boston, MA
    Former Employee - Marketing in Boston, MA

    I worked at Children's Hospital Boston full-time for more than 3 years

    Pros

    Great institutional mission
    Talented and caring medical staff

    Cons

    Senior departmental leadership that is as mean-spirited as it is ineffectual. Complete lack of strategy or long-term planning. Expectations that seem to shift by the minute with no tangible results, even years later. Sky's the limit attitude on spending when it comes to consultants and pet projects, while claiming there is no money in the budget to give hard-working staff full-time status with benefits. Constant foul-mouthed, nasty snipes from senior departmental leadership, including about other leaders in the hospital. Verbal and emotional abuse of a group of staff who really care about the hospital but are exploited and belittled at every turn. And perhaps worst of all, top hospital brass that either doesn't know or doesn't care how bad things are...despite an almost 100% staff turnover since present departmental leadership took over.

    Advice to ManagementAdvice

    IMO there is no advice that would improve things with the current departmental management. My advice to hospital leadership: take a real look under the surface. Talk to employees in private (not just through HR). And if you really want to preserve the institutional knowledge and commitment to the mission of this hospital that still exists in the department, replace senior leadership. Stat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    My experience in Marketing was perhaps the most difficult of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Boston, MA
    Current Employee - Marketing in Boston, MA

    I have been working at Children's Hospital Boston full-time for more than 3 years

    Pros

    Reputation, mission, salary and benefits. Also, very good people in department

    Cons

    Terrible management, as mentioned by other reviewers. Department turnover over 50% in last 2 years, since new management took over. They are disorganized, crisis junkies who might be effective as sole contributors, but do not understand leadership. Some have commented that it is like "mean girls". Not enough recognition of accomplishments, but plenty of blame. Extremely stressful and without reward.

    Advice to ManagementAdvice

    HR is well aware of situation. Change is needed ASAP in upper management. It seems only to get more difficult.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator of Admissions for Over 50 Doctors  in  Boston, MA
    Current Employee - Coordinator of Admissions for Over 50 Doctors in Boston, MA

    I have been working at Children's Hospital Boston full-time for more than 10 years

    Pros

    Good hospital for children. Other than that, horrible place to work.

    Cons

    Mid-level department managers are uneducated, bullying, and lazy. One week vacation only even though earned time is over the limit! Was denied vacation 2 consecutive years because manager never trained a backup for my job. After 2 years, asked for 2 weeks and again was denied, put on probation because complaint was issued and finally given one week. Lousy place to work unless you are a doctor or nurse. Will be leaving in 3 months.

    Advice to ManagementAdvice

    Smarten up and hire people who care about their staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Poor and Cynical Leadership in Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Representative  in  Boston, MA
    Former Employee - Human Resources Representative in Boston, MA

    I worked at Children's Hospital Boston full-time for less than a year

    Pros

    Good Benefits
    Great Brand unfortunately being diminished by cynical management

    Cons

    Salary's below market
    Very Political culture based on a cynical management style particularly in Human Resources
    Issues with how minorities are being treated

    Advice to ManagementAdvice

    Do a confidential employee survey specifically for employees in Human Resources - Recruiters, Benefits and compensation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Expected more from such a great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Boston, MA
    Current Employee - Specialist in Boston, MA

    I have been working at Children's Hospital Boston as an intern for less than a year

    Pros

    It's about the kids
    Well known
    Great mission

    Cons

    It's own enemy: disorganized, not wiling to share, silos

    Advice to ManagementAdvice

    Pay attention to what matters internally and externally

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not worth the stress!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Children's Hospital Boston

    Pros

    Hospital's mission and care are top notch.
    Truly groundbreaking research.

    Cons

    Senior Management seems to refuse to work fixing departments that are broken. HR is one of them. It seems that 75% of people in that department don't like what they're doing. Morale is low and turnover is high.

    Advice to ManagementAdvice

    Recognize where change needs to be made and act upon it. Follow up with exit interviews more often to discover why people are unhappy with their workplace.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Children's Hospital Boston

    Pros

    It's part of Harvard, so you will be able to list this on your resume, it has a lot good hospital nearby.

    Cons

    The pay is low even for a postdoc, and the PI of the lab does not have any idea of how to manage people or money.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Experienced administrators must check their intelligence at the door and perform their duties exactly as instructed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Boston, MA
    Current Employee - Director in Boston, MA

    I have been working at Children's Hospital Boston

    Pros

    If you have children, you have inside help to receive care from the best pediatric doctors in Boston. Compensation is competitive, although the benefits package is not.

    Cons

    The work culture is extremely hierarchical. Good ideas are only welcomed and encouraged from people at the top of the hierarchy. People working in the middle or at the bottom of the management ladder are discouraged and punished for speaking truth to power or offering ideas that are counter to those in management. Employees are treated like children and expected to do as told. Administrative policies assume administrative employees are unreliable and untrustworthy (time cards and dress codes for administrative employees, working from home is strongly discouraged and unevenly applied). Managerial bullying of subordinate employees is ignored. All time off (holidays, vacation time and sick time) is earned time -- which gives employees incentive to come to work sick and gives the employer incentive to expect employees to work on official holidays or ask permission to take it off. Expenses an employee incurs on the job (the cost of parking or taking taxis to a work required training or event, the initial medical screening required for employment) are expected to be paid by the employee. There is no maternity leave -- it must be taken as sick time. Transparency in communication is not valued -- nor is communication across silos.

    Advice to ManagementAdvice

    Trust your administrative employees and treat them with respect. Give them the information they need to do their jobs. Treat them as partners in the mission of providing excellent pediatric care, not as service providers to the doctors or those higher up in management.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    EMPLOYERS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sterilization Tech  in  Boston, MA
    Current Employee - Sterilization Tech in Boston, MA

    I have been working at Children's Hospital Boston

    Pros

    THEY HAVE REALLY GOOD BENEFITS

    Cons

    people, poor management, unfairness, THE Y JUST SUCK ALL AROUND!

    Advice to ManagementAdvice

    management needs to take classes on how to manage a dept, cause they SUCK!!!

    Doesn't Recommend
    No opinion of CEO

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