Children's Hospital Boston

www.childrenshospital.org
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Children's Hospital Boston Reviews

Updated June 10, 2015
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2.0
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Recommend to a friend
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Children's Hospital Boston President & CEO Sandra L. Fenwick
Sandra L. Fenwick
2 Ratings

Pros
  • Good benefits and hospital is economically very healthy (in 11 reviews)

  • It is great place to work and learn (in 10 reviews)

Cons
  • pay is low and it's based on department (in 6 reviews)

  • big egos, no room for growth, "harvard" mentality (in 7 reviews)

More Pros and Cons

21 Employee Reviews

Sort: Popular Rating Date
  1. Administrative Assistant II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at Children's Hospital Boston full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Helping the Children. It's job until you find another one. Working with some of the staff and doctors.

    Cons

    It depends on the department. My was awful, micromanagement, the managers had no respect for the staff. VERY VERY high turnover. The pay was too low, not livable in the Boston and surrounding areas. I even saw some of the staff fired / not hired back if they were out on Medical leave even though they wanted to come back to work. Managers could bring in someone else at a cheaper pay rate. Some of the parents. Half the departments are "Foundations", which rents the Children's name.

    Advice to Management

    I rated the CEO poorly, because she allows her managers to treat staff with no respect.


  2. Nursing Informatics Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massachusetts in Boston, MA
    Current Employee - Massachusetts in Boston, MA

    I have been working at Children's Hospital Boston full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great benefits with competitive salary.

    Cons

    Little opportunity for growth. No defined career path. If you want to be a worker bee with no opinion this is the place for you.


  3. Helpful (4)

    Great organization, need better leadership in management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator (Mid-Level) in Boston, MA
    Former Employee - Administrator (Mid-Level) in Boston, MA

    I worked at Children's Hospital Boston

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Mission and patient satisfaction focus
    -Dedicated Staff and Doctors

    Cons

    -Little to no management oversight
    -Whistleblowing seems to be frowned upon.
    -No real action when concerns arise about poor management.

    Advice to Management

    Better training of managers. Protection for whistleblowers.


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  5. Helpful (2)

    Rewarding work but terrible administration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Administrator in Boston, MA
    Current Employee - Program Administrator in Boston, MA

    I have been working at Children's Hospital Boston full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very rewarding work in clinical care and cutting edge research. The new CEO seems to be trying very hard to improve the hospital for patients and employees.

    Cons

    Salaries are not competitive and there is no path for promotion whatsoever. It often seems management actively impedes promotions and raises in salaries. I know several talented and intelligent staff that were excited to start working here but left after only 1 or 2 years for this reason.

    Advice to Management

    Reward those that perform well. Don't be afraid to give them opportunities to take on new responsibilities.


  6. Helpful (1)

    Good starter job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Associate III in Boston, MA
    Current Employee - Administrative Associate III in Boston, MA

    I have been working at Children's Hospital Boston full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    health insurance
    public transit subsidy
    professional development (varies by deparment)

    Cons

    no overtime
    no bonuses
    poor service centers

    Advice to Management

    Reassess cultural sensitivity training


  7. Helpful (1)

    Inept Management, Poor Training, Silos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Boston, MA
    Current Employee - Program Coordinator in Boston, MA

    I have been working at Children's Hospital Boston full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Prestigious institution, decent salary and benefits, lots to learn

    Cons

    Many of the managers at Children's have a background of privilege and don't know how to adapt to or connect with subordinates from different backgrounds. These managers are also relatively young (re: 30s) with serious attitude/ego problems and limited ability to actually get things done. Instead, they place most of that burden on their staff--who they don't train adequately beforehand--and come down on them as soon as there is a problem. One would think that, as part of on-boarding, the manager would define expectations with their staff so as to prevent problems...

    Additionally, when new staff arrive, they are frequently given assignments to do from day 1, without ever being introduced to other colleagues within and outside of the workgroup who could be valuable...so there goes the importance of relationship-building. You never really know what others are doing and basically have to navigate everything by yourself because your manager certainly won't help. Most employees are burned out and unhappy because they are constantly being asked to do more with less and are demotivated by a paltry 2% annual salary increase and overall compensation package that is less than peer institutions.This perspective comes solely from my experience in the back-office area, which I hear (but cannot confirm) is much different from the hospital's main campus.

    Advice to Management

    Increase management training resources, make training of lower-level staff a priority, management should actually work to solve problems...not just sit in meetings to discuss them...


  8. Helpful (1)

    After leaving, will never return.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Associate in Boston, MA
    Former Employee - Administrative Associate in Boston, MA

    I worked at Children's Hospital Boston full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Best most affordable benefits, great name, team oriented work environment.

    Cons

    Not so great leadership, low salary, no room for professional development/growth, snooty providers that make it hard for administrative staff to successfully do their work.

    Advice to Management

    Children's should work harder to invest in their entry-level employees. It is a common practice that many individuals, fresh out of college, and in search of institution with a great name, look at children's as great place to start a career. And in name, Children's is just that. However, the lack of support from management and HR and the failures of the hospital to cater to professional development made working at BCH a nightmare. The low salary doesn't even begin to help make up for all of this either. If it were my recommendation, I would advise any person who values hard work, merit, and is self-motivated to look elsewhere. Boston Children's will suck the happiness from you, however, it does create a pretty good well for tolerance as you advance in your career (literally only because no other job could be worse).


  9. Helpful (1)

    Did not have courtesy to get back to me regarding stays after 4 interviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Administrator in Boston, MA
    Current Employee - Program Administrator in Boston, MA

    I have been working at Children's Hospital Boston full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits package is one of the best around compared to other area hospitals. Staff seem to be knowledgeable of their profession.

    Cons

    With Children's Hospital being such a large organization it is easy to be considered as a number and not person.

    Advice to Management

    I applied for a position and went on 4 different interviews throughout the process ultimately reaching a point of having to provide references. I thought that was a good sign but at that point I never heard back from the staff of the department or HR regarding my status. After all the time spent on interviewing for the position I thought I reached the level of being able to get a response I received the job or not. I was completely turned off by the process and organization


  10. Helpful (2)

    Hired Prematurely

    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Children's Hospital Boston part-time

    Pros

    The hiring process was straightforward and moved quickly. For the most part, everyone I was in contact with was very nice.

    Cons

    I was an official employee for only a few hours. I was offered a position, filled out the proper paperwork, was cleared by Occupational Health, picked up my badge, and then was notified that there was no money to fund the position. I was one of two people hired. I acted professionally and respectfully, and was disappointed that I did not get a reply from my would be manager after reaching out. HR did apologize on behalf of the department, but I feel that it was unprofessional to not receive a response directly.

    Advice to Management

    Do not offer employment prematurely to move the process along. Be honest about situation and funding (i.e "We would like to make an offer, but are still waiting on final funding approval.").


  11. Helpful (1)

    Cancerous working conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Boston, MA
    Former Employee - Former Employee in Boston, MA

    I worked at Children's Hospital Boston full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    employee benefits, excellent patient care

    Cons

    it is an physician, hr, and management ego driven environment that runs the place instead of common sense.

    Advice to Management

    how about paying for an outside consulting firm to review the hr department. the hr department sucks especially one person in particular who likes to brown nose to dumb managers and physicians to spite good employees. hr doesn't know how to keep things confidential. hr can intimidate hard working dedicated employees because they have been informed by a physician who doesn't have common sense or because he/she doesn't like being outsmarted by a smart employee. hr takes the side of physicians and managers who don't know operations. managers should also be evaluated because some of them have been there too long and don't know what they are doing or how to treat employees. the place is such a stressful place to work and can cause you serious health problems if you don't pay attention to your body.



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