Children's Hospital Boston

  www.childrenshospital.org
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Children's Hospital Boston Reviews in Boston, MA

All Employees Current Employees Only

3.5 116 reviews

100% Approve of the CEO

Children's Hospital Boston President & CEO Sandra L. Fenwick

Sandra L. Fenwick

(2 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits and hospital is economically very healthy(in 11 reviews)

  • Compensation is competitive, although the benefits package is not(in 10 reviews)


Cons
  • no room for growth, salary, no bonus and health insurance increase(in 5 reviews)

  • Senior Management seems to refuse to work fixing departments that are broken(in 5 reviews)

15 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    After leaving, will never return.

    Administrative Associate (Former Employee) Boston, MA

    ProsBest most affordable benefits, great name, team oriented work environment.

    ConsNot so great leadership, low salary, no room for professional development/growth, snooty providers that make it hard for administrative staff to successfully do their work.

    Advice to Senior ManagementChildren's should work harder to invest in their entry-level employees. It is a common practice that many individuals, fresh out of college, and in search of institution with a great name, look at children's as great place to start a career. And in name, Children's is just that. However, the lack of support from management and HR and the failures of the hospital to cater to professional development made working at BCH a nightmare. The low salary doesn't even begin to help make up for all of this either. If it were my recommendation, I would advise any person who values hard work, merit, and is self-motivated to look elsewhere. Boston Children's will suck the happiness from you, however, it does create a pretty good well for tolerance as you advance in your career (literally only because no other job could be worse).

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Did not have courtesy to get back to me regarding stays after 4 interviews

    Program Administrator (Current Employee) Boston, MA

    ProsThe benefits package is one of the best around compared to other area hospitals. Staff seem to be knowledgeable of their profession.

    ConsWith Children's Hospital being such a large organization it is easy to be considered as a number and not person.

    Advice to Senior ManagementI applied for a position and went on 4 different interviews throughout the process ultimately reaching a point of having to provide references. I thought that was a good sign but at that point I never heard back from the staff of the department or HR regarding my status. After all the time spent on interviewing for the position I thought I reached the level of being able to get a response I received the job or not. I was completely turned off by the process and organization

    No, I would not recommend this company to a friend

    1 person found this helpful  

    Hired Prematurely

    Anonymous Employee (Former Employee) Boston, MA

    ProsThe hiring process was straightforward and moved quickly. For the most part, everyone I was in contact with was very nice.

    ConsI was an official employee for only a few hours. I was offered a position, filled out the proper paperwork, was cleared by Occupational Health, picked up my badge, and then was notified that there was no money to fund the position. I was one of two people hired. I acted professionally and respectfully, and was disappointed that I did not get a reply from my would be manager after reaching out. HR did apologize on behalf of the department, but I feel that it was unprofessional to not receive a response directly.

    Advice to Senior ManagementDo not offer employment prematurely to move the process along. Be honest about situation and funding (i.e "We would like to make an offer, but are still waiting on final funding approval.").

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Cancerous working conditions

    Former Employee (Former Employee) Boston, MA

    Prosemployee benefits, excellent patient care

    Consit is an physician, hr, and management ego driven environment that runs the place instead of common sense.

    Advice to Senior Managementhow about paying for an outside consulting firm to review the hr department. the hr department sucks especially one person in particular who likes to brown nose to dumb managers and physicians to spite good employees. hr doesn't know how to keep things confidential. hr can intimidate hard working dedicated employees because they have been informed by a physician who doesn't have common sense or because he/she doesn't like being outsmarted by a smart employee. hr takes the side of physicians and managers who don't know operations. managers should also be evaluated because some of them have been there too long and don't know what they are doing or how to treat employees. the place is such a stressful place to work and can cause you serious health problems if you don't pay attention to your body.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

    2 people found this helpful  

    Limits itself

    (Former Employee) Boston, MA

    ProsGreat mission, Dedicated staff and faculty

    ConsPromotions based more on who you know, rather than qualifications and demonstrated management skills. Poor top to bottom communication from leadership and some departmental managers. Poor job of retaining talented staff, due to management issues and inability to provide competitive salaries.

    Advice to Senior ManagementMore clear and honest communication from leadership. Focus more on retaining talented staff and highly-qualified managers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    rewarding on a personal level.

    Psychiatry Intake Coordinator (Current Employee) Boston, MA

    ProsHealth Benefits and i work with a great group of admins

    ConsThe career path and promotion merits are very unclear. Management was made aware that an employee was leaving and she was promoted to a level that we have been told does not exist. That was a business and sneaky move on management to serve the business needs. The employee did apply for an internal position in the same department but was coveniently given the raise and promotion 2 days after she interviewed.

    Advice to Senior ManagementBe honest and consistent.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

    1 person found this helpful  

    Great mission, needs more organization

    Marketing (Former Employee) Boston, MA

    ProsYou are working for an organization with a great mission of helping children. It's great to visit the hospital and know that the lives of many children are being saved. The HR orientation was nice - the guy was very upbeat and very passionate about his work and the hospital which made me excited.

    ConsI worked for the marketing group and it was the most unorganized department I have ever come across. Awful communication, awful management...it was a mess. I cannot believe one of the top children's hospital in this country is being marketed by such a poor team. There was some turnover before I left, and the new upper management seemed to be very competent so I hope that there will be some improvement.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The clinic of Developmental Medicine is a revolving door. Management needs better managerial and people skills.

    Anonymous Employee (Former Employee) Boston, MA

    ProsGreat benefits package. The benefits cover tuition, medical and dental suitable for a family. The tuition benefits is one of the better packages compared to other employers. The clinician's are great.

    ConsThe Developmental Medicine clinic is poorly managed and understaffed. The administrative supervisors fail to listen and offer support to staff creating a revolving door in the department. Many employed in the department are overworked, underpaid, stressed and are unsupported by management and HR.

    Advice to Senior ManagementThe admin staff work hard. Quit belittling and berating administrative staff and work to support your team.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Pathology lab disintegrating rapidly due to bully administrative manager

    Histology (Current Employee) Boston, MA

    ProsThe dedication of the doctors to provide the best healthcare for children is unsurpassed.

    ConsWorking in the pathology lab I am shocked at the treatment of long time lab professionals. To say there is favoritism is a tremendous understatement. I and others witnessed a long time employee who was the glue that held so much together, getting screamed at and berated just hours after being informed that their mother had passed away. This employee worked through breaks, lunches, and stayed late as others arrived late and could have cared less about the importance of duties. The lab is losing people left right and sideways due to a bully administrator. It is shocking that higher ups and the Pathology doctors are turning a blind eye to this behavior. I took this job to be able work with and learn from one of the best histologists in the business. After over a decade of service this person was bullied into leaving. One of the first things she said to me “when it gets difficult just remember, there is a child behind everything we do.” Never have I worked with a more dedicated professional. Two more people left this week before securing new employment. That says a lot about how nasty this manager is to those he targets.

    Advice to Senior ManagementIt’s time to pay attention as some of the best have chosen unemployment to escape being relentlessly bullied.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Needs improvement in many aspects

    Anonymous Employee (Former Employee) Boston, MA

    ProsOne of the best hospital for children's around the world.
    Good employees trying to do a good job.
    Patients and families are great.

    ConsStress levels out the roof.
    Management ignoring employee issues that in the end affect patients services.
    Do not treat employees well.
    Employees trying to do too much with few resources and lack of support.
    People go on leave for weeks, and management do not take the steps to replace them.
    High turnover, not because we want to leave, but because there is not hope for improvement.
    Too much money spend on business analysis and consultants, and in the end nothing happens.
    Too much of "we are #1 Hospital" mentality that does not leave room for improvement.
    Lack of upper management leadership.

    Advice to Senior ManagementNo need to spend the money in more business analysis or consultants, just make sure managers, at all levels listen to the employees.
    Hire more employees, do not leave positions without a well train replacement.
    Motivate and recognize the good employees, do not let them go.
    Change the obsolete #1 mentality

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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